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Customer reviews

Rating 4.8 out of 5 stars with 29846 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are positive about the Fire TV Stick 4K, frequently praising its ease of use, picture quality, and streaming capabilities. Many also appreciate the remote control and the device's 4K performance. However, some customers expressed concerns regarding the limited memory and storage, and a few mentioned issues with the interface. Overall, the positive feedback significantly outweighs the negative.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1434 Showing 28,661-28,680 of 29,846 reviews
  • Rated 3 out of 5 stars

    So far, so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent selection of apps. DirecTV Now could use some improvement on this device. Poor audio quality while streaming on demand content and some weird issues with ads playing over show content. Otherwise, not bad.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install works well the option for different apps is easy to install

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I tried but can not set it up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Fire TV Stick was recommended by a friend. Unfortunately I am not familiar with the setup. When I asked the tech at the Best Buy store he stated "it makes your tv smart". I guess that make me dumb.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    does not work well; dead batteries

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BB sold me a stick with dead batteries. Works inconsistently with TV.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Good for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my sister and she's telling me that it is really slow to respond. I have a Fire TV Stick 4K which I purchased at Amazon which works fine. This product from Best Buy however is slow. I can't help my sister as she lives in Canada and she purchased this because of my recommendation. I believe that the unit I got from Best Buy is faulty.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Fire stick

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv’s Wi-Fi card went bad so I purchased a fire stick. When watching a movie it starts buffering and it’s very annoying

    No, I would not recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 2 out of 5 stars

    Mediocre Fire TV Stick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fire stick streams like its designed to do, but I’m disappointed in what’s available to stream. It is not a replacement for cable as I had hoped.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Fire stick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well most of the time but sometimes freezes at the user selection screen.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice when it is working

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device has had intermittent failures while watching content. Internet speed being used is 1 GB so it is not due to slow internet. When it works-it’s very nice.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Fire stick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product just the speed is low would have been really nice to have a good Spey.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Needs some upgrading

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to save money on cable tv bills. Saved us over 100 dollars a month but takes some getting used to. Also runs on a delay so if you are talking to someone watching a football game live, they will tell you about a touchdown before it plays on your tv by a minute or so. rewind is terrible, you have to watch every commercial, can't fast forward through them. For the cost savings and for no more tv than we watch it is a good deal, just, like everything else, takes some getting used to.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Needs more storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Is capable of handling very intensive CGI movies as long as you have great WiFi/internet speed. Cons: It is already running out of storage space. I had to back off on ad-on's.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay device for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’San okay device for the money you pay. There are a lot of features but I feel like the voice and video may not be in sync all the time.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Does not work with Xfinity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I had known before I purchased this that it does not work with Xfinity Comcast and that there's no streaming service from Xfinity to the firestick

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Havent installed it yet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it because I heard you can cut the cord. So far I haven't. Recent reviews say there are so many updates to it it's not worth buying. Just don't know. Probably should have not gotten it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Nice 4K Stick

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice 4K stick and able to connect to projector as well with no issues

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok streaming stick. Upgrade to the Max version.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an ok streaming stick. It seemed slow, returned for a Max. Max seemed to run much better than this version.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this item as a gift they say it’s a little hard to program but it was worth it! She said ALL of these different channels. Own and a few others she has been missing since she cut cable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Get Roku

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device isn’t as responsive as the Roku is. I definitely prefer the Roku over fire stick and fire stick doesn’t support some apps like the spectrum to app.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nothing to talk about.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There really isn't anything different still the same, If we are looking for 4k we have to wait for whomever updates their movies or shows to an 1080p to 4k, and alot of movies have not been updated.

    No, I would not recommend this to a friend