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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 29846 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are positive about the Fire TV Stick 4K, frequently praising its ease of use, picture quality, and streaming capabilities. Many also appreciate the remote control and the device's 4K performance. However, some customers expressed concerns regarding the limited memory and storage, and a few mentioned issues with the interface. Overall, the positive feedback significantly outweighs the negative.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1446 Showing 28,901-28,920 of 29,846 reviews
  • Rated 5 out of 5 stars

    Best TV add-on

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has every option possible, plus alexa on hand. I can sit with ease and control everything in my home.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    could not use the fire stick as my internet signal is not strong enough.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Fire stick review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very useful . Staff not knowledgeable about how to add an app or set up. Wanted to schedule geek squad to add ESPN plus. Not available for home visit for 2 1/2 weeks.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello Honeybabe,
      I'm sorry to hear of the difficulty you are having. Apps can be easily downloaded from the main screen on your Fire TV device. Here are the steps:
      1. Use the main menu on your Fire TV to search for apps. You can also use your voice to search for specific apps. Just press the voice button on your Alexa Voice Remote.
      2. Select the app you want to download.
      3. Select Get or the shopping cart icon to start your download.
      I hope this helps, if you need further assistance, Amazon Customer Support is available 24/7 and can be reached at, 1-888-280-4331. Have a good day! AmazonDevices

  • Rated 2 out of 5 stars

    Its just ok

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is buggy as can be. It works when it wants to, constsntly drops my wifi and needs to reauthenticate for no reason, and randomly doesnt work, requiring a reset.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello, I am sorry to hear of the trouble you have had with the Fire TV Stick 4K Alexa Voice Remote. Here are some things you can do to fix issues with Wi-Fi connections with your device: Select Settings > Network from the Fire TV menu, then Play/Pause on your remote, and follow the recommended steps.
      Use the included features to help with troubleshooting:
      -Wi-Fi switch: Use the switch to turn off/on the internet connection to your Fire TV device.
      -Reboot Fire TV: Use this option to restart your Fire TV device from the Wi-Fi troubleshooting page on the device.
      If the connection issue persists try the following:
      -Use the connectors and cables that came with your Fire TV device.
      -Confirm that you are using a Wi-Fi password and not an Amazon account password.
      -Store your Fire TV out of enclosed areas such as closets that block your Wi-Fi signal.
      -Restart your Fire TV device and any home network devices like modems or routers.
      I hope that has helped, if you need further customer support, Amazon Customer Service is available 24/7. You can reach them at #1-888-280-4331. Have a great day! AmazonDevices

  • Rated 3 out of 5 stars

    Undecided to recommend to a friend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the firesticks seem to have a short. The control does not work properly

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Black

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazon - Fire TV Stick 4K with Alexa Voice Remote, Streaming Media Player - Black

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent for tv

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because of poor internet connection in one room. This has strong bandwidth

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok. It's not what I expected. But it'll wor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No thanks it's not what I thought it would be.. over rated.. I could have used that money elsewhere..

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Value for money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fire stick remote is too fragile. Also, connectivity issue sometimes.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Like it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. We don't use the Alexa feature. I wish the Parental controls were better.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after a few months of having it. Not sure why

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fire Stick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fire stick is the best and the function of this product is satisfying to me and my family members

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The firestick is okay. It messes up alot and I wouldn't recommend it to anyone

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Adequate

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Titles accessable. But not every big production stays available.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    fire stick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT servers its purpose . I can watch tv and movies where there is no cable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Options

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fire Stick is a great little piece of equipment. I have more viewing options than before.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product if your an amazon person. I prefer Apple TV

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs rebooting too often. We have to bring the fiat one back because it went black

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    huh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is in with china and amazon ooooooo to bad not 20 characters

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not too pleased.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to use and it works on 1 of two tv's. Hopefully this can be fixed.

    No, I would not recommend this to a friend