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Customer reviews

Rating 4.8 out of 5 stars with 29846 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are positive about the Fire TV Stick 4K, frequently praising its ease of use, picture quality, and streaming capabilities. Many also appreciate the remote control and the device's 4K performance. However, some customers expressed concerns regarding the limited memory and storage, and a few mentioned issues with the interface. Overall, the positive feedback significantly outweighs the negative.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1462 Showing 29,221-29,240 of 29,846 reviews
  • Pros mentioned:
    Ease of use

    Rated 1 out of 5 stars

    Limited usage

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work well with Sling at downstair TV. Does not work with Amazon own Fire. I bought a Roku and a Chrome Cast. Both of them are more accommodating.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is not working perfectly the way i expected or maybe the technician that came to install it didn't do a good job.The sound is poor and it looks as if not all the speakers are working,the surround speakers are not adding any advantage,I can't see the effect.The price is too high for this poor quality product, I don't think it should be sold more 900 dollars at most. Anyway,I don't enjoy having it at all, it seems my old system is even better in quality and sound,if I had known I wouldn't have wasted my money.Thank u.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Fire stick

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want it to turn the tv on off because I want one remote but it doing that I wish would have got that fire stick that is not what I want

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    We are not pleased with it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have another one that works great but this one we have to unplug it and plug it back up every time and then when it first comes on There is no sound. You have to go out of it and back on again.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Fire Stick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was not necessary for us to use the fire stick in order to stream products like Netflix and Amazon. Our wifi already allows for such. So, whine the Irish to works, it’s irrelevant.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Have to change batteries entirely too much

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote won’t stay charged at all have to change the batteries every single day it’s ridiculous

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good alternative

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t have the cash for Apple TV? Don’t want to see your smart device? Plug this guy in an HDMI snf you’re all set.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Not recommended

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work. I plugged this into a Samsung smart TV and it did not work. The instructions are not at all helpful.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the item on line. When I arrived to pick it up I waited over an hour to be told they were out of it. Another item was substituted. I it was not what I needed. When I tried to return it 15 days later the manager refused. Don’t ever shop at Best Buy! It is not the store it once was.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not good quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Failed after 8 months. It just quit to work. Very disappointing

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello SergioH! I am terribly sorry that your Fire Stick is no longer working. You can try to factory reset it and reset it back up if you are able to access the Settings menu and see if that allows you to get back to a functional system. If a factory reset does not work that you can always contact Amazon Customer Support at 888.280.4331 to see if your device is still under warranty. They can also trouble shoot with you on other ways to possibly solve your problem. I hope this helps in fixing your experience and that you have a terrific day! AmazonDevices

  • Rated 1 out of 5 stars

    Bad

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The batteries die every day. Like... constantly the batteries die. It makes me crazy. It's an ongoing thing with these, apparently.

    No, I would not recommend this to a friend
  • Pros mentioned:
    4k

    Rated 3 out of 5 stars

    Work fine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works seemless in roku tv also and it is good that i got it for a good deal

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Hamden surf less

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one is broken n already and I can't get in touch with any Best Buy personnel

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    4k

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not recommend if you don’t have a 4k tv yet because the picture is horrible even when you change resolution

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Did not work on Non-4k TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    instructions say it will work on non 4k tv. So thought i would get for a good price and be prepared for next upgrade. Did not work.

    No, I would not recommend this to a friend
    • Brand response from Emily, Best Buy Customer Care
      Posted .

      Thank you for your comments regarding the Amazon - Fire TV Stick 4K with all-new Alexa Voice Remote, Streaming Media Player - Black. This product is a 4K device that is compatible with a non-4K TV but will not display 4K on a non-4K TV. In order to display 4K, a 4K TV will need to be utilized. Thank you again for your feedback!

  • Rated 1 out of 5 stars

    Unhappy camper

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give it less than one star I would. The remote control started acting up. It got to the point that I had to manually switch to firetv. Now after six weeks or so after purchase it completely went out. I have replaced batteries and reset and restarted everything multiple times. I had to use a remote from a couple of years ago. So to say the least I am not satisfied whatsoever.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    I mean it’s 2022/2023….and these sticks ain’t new

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ya know what it is. But it does lag after being on for a few hours, so I unplug it and it’s good as new

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I was disappointed

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed… Purchased for husband as a gift found out we didn’t need it. Will say Store was very good and returning it without any issues. Pleasant staff to deal with.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    STAY AWAY

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ll just put it to you like this, Get an Apple TV. Spend the extra $50 instead of getting a fire stick or a roku. I’ve had/have all 3 and my Apple TV’s are far and away the BEST of them all. I will never buy a fire stick or roku again. I’ve had 5 different fire sticks and after about a month, they all start losing their connections to my WiFi network and won’t stay connected no matter how many times I reconnect them and they sign themselves out of all my accounts on them. I will never ever buy another fire stick

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Firestick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave as a gift and the recipient is enjoying it. I was not able to use it because I have Spectrum.

    I would recommend this to a friend