Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.8 out of 5 stars with 29846 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are positive about the Fire TV Stick 4K, frequently praising its ease of use, picture quality, and streaming capabilities. Many also appreciate the remote control and the device's 4K performance. However, some customers expressed concerns regarding the limited memory and storage, and a few mentioned issues with the interface. Overall, the positive feedback significantly outweighs the negative.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1470 Showing 29,381-29,400 of 29,846 reviews
  • Rated 1 out of 5 stars

    Laggy voice and poor remote build

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laggy unsynced voice when watching movies, remote batteries latch is not tight so the cover constantly clicks and moves.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Firestick

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really sure why I got this. Don’t even know what it does. My tv has all the apps.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello Ronald, with the Amazon Fire TV Stick 4K with Alexa Remote, Dolby Vision, HD Streaming Media Player (includes TV controls) you are able to do more than use the streaming apps. You are to use 1000s of games available in the Amazon app stores, able to control your smart home devices with Alexa built in and many more additional features you can explore. Hope this will help with what to use your Amazon Fire TV Stick 4K with Alexa Remote, Dolby Vision, HD Streaming Media Player (includes TV controls). Have an amazing day! AmazonDevices

  • Rated 1 out of 5 stars

    Delayed and remote stopped working

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 4 firesticks and only one remote still works. These remotes are very poorly made to all stop working within the 1st year. This new generation with the volume control has had a delayed reaction time since day 1.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Would not recommend

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote started malfunctioning within a month of purchase, volume buttons don't work than out of no where goes to max volume as if I'm holding down the button, very unresponsive.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    going back

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does not work with spectrum application. REPEAT SPECTRUM TV DOES NOT SUPPORT bought to replace roku because reviews said works with spectrum item itself ok

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Christmas gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased (online), on sale, for a Christmas gift....it didn't work. I returned to the store and had to pay regular price! This was ridiculous! I had to pay an extra $16 for an item I purchased on sale! Thanks a lot BB!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow response from remote to fire stick. Three weeks after purchase, sound played from any app is very distorted. I am now stuck with a piece of junk, due to the return policy is 15days. THIS FIRE STICK 4K IS MAJOR DISAPPOINTMENT!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Remote glitching

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you turn the tv on the sound and power button doesn't work after we reset it and fix it it keeps going back to not working. There is something wrong with it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Good for my area...

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really not good in my area. I guess our internet is not fast enough to make it work.. We tried several times to follow their instructions to make it work but, it never would work here in our area..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk fire stick

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My remote only lasted 3 months and I’m not very happy about it. My fire stick comes on but I can’t move the cursor in any direction. Now I’m stuck purchasing another remote in hopes it DONT mess up in 90 days

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Remote dies rendering entire thing useless

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY. Purchased in June 2020. Used about 10 times. It’s 5 months later and the remote is completely dead. Same as MANY reviews state. If the remote doesn’t work this entire product doesn’t work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Apathetic response from staff

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't been able to use yet. Missing items. I have not been able to use for seven weeks. I've spent hours between Morse Road Best buy and national trying to correct the problem. Staff apathy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not recommended for purchase!

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all I bought this very expensive and whenever I use this in my Tv in the usb jack it’s makes my Tv to surge lights like it’s gonna blow up my Tv . I don’t know what’s wrong with this !

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Fire tv stick not working

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It keeps messing up. Just quits working after 45 minutes. You tube app on fire tv just stops working too. I have uninstalled and reinstalled. Still not working right. aggravating...annoying.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Impossible to program

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impossible to set up. Requires information I do not have. Who remembers the manufacturer of their soundbar? Are you kidding. And instructions are a complete joke.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's works when it wants to. I don't even bother with it anymore.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does not work at all

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed in this product. I have purchased a few of these directly from Amazon with no issues but this one does not work and requires restarting the entire process to install every time I try to watch TV.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    bad

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    do not care for these things have three and wish i had the since to get the fire tv first. they go in and out all the time and pause.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    4K Fire Stick

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only gave one star because it was a mistake purchase. It is for a 4K television & didn’t realize it wouldn’t work on my TV. Make sure your TV is 4K otherwise it won’t work

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Delayed Shipment

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product itself was fine and just as advertised. The shipping indicated I would receive it the next day. Nine days later was when I received my shipment. Terrible service!

    I would recommend this to a friend