Customer Ratings & Reviews
- Model:
- B08XVYZ1Y5
- SKU:
- 6480937
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are positive about the Fire TV Stick 4K, frequently praising its ease of use, picture quality, and streaming capabilities. Many also appreciate the remote control and the device's 4K performance. However, some customers expressed concerns regarding the limited memory and storage, and a few mentioned issues with the interface. Overall, the positive feedback significantly outweighs the negative.
This summary was generated by AI based on customer reviews.
Glitches
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fire stick gave me a black screen on two different TVs. Turn it on turn it off and unplug it. Not the way I wanna watch TV. Lotta reviews show lots of bugs. I do not recommend
No, I would not recommend this to a friendFirestick is now dead.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had this firestick for about 3 months and the firetv logo went into boot loop. I tried to correct it but nothing would work. Very disappointing.
No, I would not recommend this to a friendDon’t do curbside pickup!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pickup wait was over an hour, so i left and it appears they gave my item to someone unknown person. Don’t do curbside pickup at Novi, MI They don’t know how to handle many orders!
No, I would not recommend this to a friendAngry
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This one didn't work for me had to be replaced & returned i did that with no problem and the one is perfect
I would recommend this to a friendDo not buy until they fix the bugs!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Out of nothing it turns off and restarts. Return period ended about a month ago. Now I'm stuck with this thing that I can't use. Thanks a lot!!
No, I would not recommend this to a friendNot easy to install app
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very limited functionality and so complicated to install applications
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Thank you for your feedback on the Fire TV Stick 4K. I’m sorry to hear of the issues you are experiencing with installing apps. Here are some steps on how to download apps onto your Fire TV Stick 4K. 1. Search for an app by going to Find (magnifying glass icon) on the main menu. 2. You can also use the Alexa or microphone button on your remote and ask Alexa to find the app you are looking for. 3. Select the app that you want to download. 4. To download the app, select Get or the Shopping Cart icon. Note: You may need to verify your Amazon account when making Appstore purchases. If these steps do not help and your are still disappointed with the Fire TV Stick 4K, you can reach Amazon Customer service 24/7 for assistance. You can reach them at 1-888-280-4331. I hope this information helps, have a great day!
Don't Do Business With Amazon
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After finding out what terrible company Amazon is I wish I never purchased any Amazon products including this one. Stear clear of this Anti American Company. God Bless America
No, I would not recommend this to a friendFire Stick
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fire Stick was installed but isn't working. I have left several voice mails and texts for Geek Squad member that installed it but he has not called back over the last two weeks.
I would recommend this to a friendFireStick
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product was defective in the package but since have Brought a new one from Amazon themselves and Works Perfect... I would but again from Best Buy but not close to home!
I would recommend this to a friendDifficulty installing Firestick
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Since I moved and have to change my email, I have had every difficulty installing this product. I is not best buys fault. and after a month am unable to install.
No, I would not recommend this to a friendStopped working in a year.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted not even a full year before it completely stopped working. Does not turn on. No screen at all and tried unplugging it a number of times hoping it would reset itself.
No, I would not recommend this to a friendGlitchy and bad remote
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.6 weeks in and the remote stopped working, cannot pair at all anymore. Had to use the firestick app to use a control and it keeps glitching out
No, I would not recommend this to a friend- Pros mentioned:Remote control
An awesome little device.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I own two Fire TVs (first generation) and thought they were the best thing since sliced bread. Because of this I never considered buying a newer generation unit, or a Fire TV Stick 4K. In additon to this, one item that concerned me about the Fire TV Stick 4K is that it does not have a wired internet connection (i. e. it's 100% Wi-Fi). The lack of that feature, in fact, kept me on the fence for a while. I must now say; however, that after testing a new Fire TV Stick 4K I realize that new device performs superbly! In fact, for $35 (now on sale) I'll upgrade my other older device as well. The feature that definitely sold me on the Fire TV Stick 4K is the addition of features on the remote control. The Fire TV Stick 4K now is smart enough to control not only my TV, but also my surround sound receiver. In my case, the ability to control my TV and receiver sound using a single remote is simply too good a deal to pass up at this price point. Finally, the Fire TV Stick 4K works great on my Wi-Fi, and it doesn't seem to show any lag even when viewing UHD shows (this, of course, could vary depending on the quality of your Wi-Fi network and your Internet speed).
I would recommend this to a friend Worst invention/investment ever!!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a bad rating for Best Buy, BUT the fire stick itself is garbage. Needed help because it started ro malfunction. Contacted Amazon and they made it worst.
No, I would not recommend this to a friendHorrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item has barely any options for apps unlike the Roku Stick. I would highly recommend the Roku Stick. I purchase a Roku Stick after this item and I Absolutely Love it.
No, I would not recommend this to a friendBad products
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to send it back to Amazon in 2 days of having it cause it was outdated. Don’t sell out dates stuff as the newest version.
No, I would not recommend this to a friendAmazon Fire Sticks
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 2 fire sticks for both of my tv’s. Neither one worked properly. Returned both for full credit.
No, I would not recommend this to a friendIt didn’t work at all on my early fire box.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The thing was a total waste of time and money, stay from. No help at the store knew anything about the product, why would I expect anything else. Any chance of getting some on your help on the floor.
No, I would not recommend this to a friendworked for less than one day.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.4k fire stick would either: not turn on or would start to recycle non stop. I changed cables, power cord, adapter. I also did a factory reset. This product worked for 2.5 hours.
No, I would not recommend this to a friendNew Amazon stick
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always rebooting and removing apps the older models no issues
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello MEVD,
We're sorry to hear about the inconvenience with your remote. Here are some troubleshooting steps to attempt to resolve the issues that are occurring: 1. Press and hold the HOME button on the remote for 10 seconds, the remote should pair with the device within 1 minute 2. unplug the power adapter from the Fire TV device or from the wall outlet 3. while the Fire TV device is off, reset the Fire TV remote by pressing the Menu button, the back button, and the left side of the navigation ring at the same time (hold all these buttons for 10 seconds 4. remove the batteries from the remote and plug in the Fire TV device--wait for the Home screen to appear 5. put the batteries back in the remote and wait 1 minute. If you are still having issues after you have reset the device, you can reach Amazon Customer Service 24/7 at 1-888-280-4331. I hope this information helps, have a great day!