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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 29846 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are positive about the Fire TV Stick 4K, frequently praising its ease of use, picture quality, and streaming capabilities. Many also appreciate the remote control and the device's 4K performance. However, some customers expressed concerns regarding the limited memory and storage, and a few mentioned issues with the interface. Overall, the positive feedback significantly outweighs the negative.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1473 Showing 29,441-29,460 of 29,846 reviews
  • Rated 1 out of 5 stars

    Only good if you have internet

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to stream my phone to a tv where there is no wifi. However it won't work on most apps like Netflix due to security.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine. I’m used to using Roku and don’t like the remote for the fire stick.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Go somewhere else!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t but from Best Buy! They sneak a subscription to Fubo onto your credit card for 69.95 and won’t let you remove it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Amazon 4K Fire Tv Stick is overrated

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazon Fire TV Stick 4K didn't last a year after purchase. I tried everything that was recommended to get it to work. No luck.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My account was getting hacked every single time and now I’m at the store trying to return after speaking to amazon and the store “can’t do anything “

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Fire stick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have LG smart TV and Sony smart TV I have been trying to contact it showing me the sign but it is not contacted I gave up. I feel like I waist my money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    My package wasn’t delivered to my address

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no place I can inquiry about this. Contact me about this. I bought it cause I really want it I should have driven to the store for it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Piece of Crap

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After approximately a month, the device began to malfunction. It would not play programmed channels due to an issue with the data Load?).

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DEFECTIVE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I BOUGHT IT IT DOES NOT WORK. THE ONE THEY SOLD ME ARE DEFECTIVE I AM TAKING THEM BACK TODAY TO EXCHANGE

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unusable Fire stick apps

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The box displayed AT and T tv now but when I tried to download the app it didn’t work, so I had to return it and get a Roku

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad shipping

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The box can all smashed and the firesticks boxes were also smashed

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    amazon sucks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sucks...hate amazon...cant get hbo max because it is through direct tv and amazon has priority since it is an amazon account

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Fire Stick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not smart enough to get this installed on my tv !! Need a tec to help me install and had no choice in this area !!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad remote control.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote is not working properly. It is eating up the batteries.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    a waste of money..dont buy...rip off

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This firestick is no different than the fire tv. I wasted my money. Its no beter than the fire tv. It just cost more money!!. Im very disappointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dissatisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe it was just bad luck but the Fire stick quit working after just six days. Returned and didn’t replace.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Firestick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've have been having problems with it freezing from the beginning. Wouldn't purchase it again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had it a little over a month and it is already not working, and my bestbuy says it is non-returnable.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 1 out of 5 stars

    Poopy

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This the last fire stick I’m buying sigh what a wasteeeeeeee

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    What’s this one for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insufficient info in add. Couldn’t use it. Blablablablablablabla

    No, I would not recommend this to a friend