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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 29846 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are positive about the Fire TV Stick 4K, frequently praising its ease of use, picture quality, and streaming capabilities. Many also appreciate the remote control and the device's 4K performance. However, some customers expressed concerns regarding the limited memory and storage, and a few mentioned issues with the interface. Overall, the positive feedback significantly outweighs the negative.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1478 Showing 29,541-29,560 of 29,846 reviews
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouth sync is off. It broke about 8 months after purchase.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Will not work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device only worked for a few weeks and now does not turn on

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Fire stick

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not working have to bring it back keep blacking out....

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Firestick malfunction

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good after 3 months my remote stopped working cant use my fire stick anymore

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Was returned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not connect to my dvr., so I couldn’t record. I bought a 4K smart tv.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Casualty of Pres. Trump’s Trade Deal

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A casualty of the China trade deal as well! Does not work.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Junk!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last about 6 months (if that) and then they start with the WiFi connection issues. Gone through 4. No customer service to speak of. Complete garbage. Do NOT buy! Get a Firestick. Considerably better.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Remote stopped working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased in November. Remote already stopped working. Best buy would not exchange.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not much for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They wanted me to pay for almost every channel. Don’t see a need for this product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    NOGOOD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    CONSTANT REFRESH........................................

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was working fine but after a month the remote no longer works

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit was slow. Wasnt happy with this unit. Old unit was better

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It made my 2 tvs blink and not work... kept flashing hdmi.. unable to use

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Can’t use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unable to pair with tv. We can not get pass the setup with the fire stick

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I guess it’s the luck of the draw!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 of these; one works great and the other doesn’t work at all

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just as bad as the old one slow and glitches all the time !

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returning my fire stick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was not what I expected so returned my purchase

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was very difficult to use with AT&T/Direct TV. I am returning it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fire stick sucks no good quality slow connecting !

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    too confusing to work and get what you are looking for

    No, I would not recommend this to a friend