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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 29844 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are positive about the Fire TV Stick 4K, frequently praising its ease of use, picture quality, and streaming capabilities. Many also appreciate the remote control and the device's 4K performance. However, some customers expressed concerns regarding the limited memory and storage, and a few mentioned issues with the interface. Overall, the positive feedback significantly outweighs the negative.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 836 Showing 16,701-16,720 of 29,844 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fire TV stick was very easy to install. Downloading the apps is not that simple for us. It is a little confusing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well, our second one for the bedroom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device works very well we've had several generations of the fire stick have one in the bedroom and one in the living room

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Fire stick is easy to operate.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation and operation of the fire stick was relative easy. The Alexa voice remote is also a good feature.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Fire Stick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to plug and play. Works in most of the TVs. Worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Option

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd fire stick and they all work great. I highly recommend this product for anybody who doesn’t have a smart TV (first purchased) or just want to expand the possibilities of their smart TV (this purchase)

    I would recommend this to a friend
  • Cons mentioned:
    Memory

    Rated 3 out of 5 stars

    Needs improvement

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how small it is, but that is also its biggest issue. Its too heavy to be hanging from the cable. It also doesn't have enough memory. I could not install all of the apps I use. Biggest gripe is that it overheats frequently causing a pink screen until it crashes. Design needs a fan or at the very least vents. Not meant to be on for long periods of time.

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 4 out of 5 stars

    Fire Stick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item to watch my streaming services. Works well. I’m happy with this purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fire tv.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hey for the second time, my Amazon fire tv, and i feel confortable, os easy and faster set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brnt

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to hook up and enjoying it every chance I get .kids love it they are always using it so easy to use and to hook up this fire stick is the bomb I think every one should have one and if you dont have one you are missing out ..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great functionality and worth buying

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good addition to have if you want to expand your smart home technology. Synchs with Amazon echo (“Alexa”) and helpful backup to have if you have installed apps on your TV directly and something goes wrong. Also provides on demand shows that often times your cable provider doesn’t have listed yet. 4K quality and lots of apps to chose from. Not a fan of the remote which could be better but if you buy a cover that helps with grip and clicking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great !

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on sale Works perfectly.l for the price even better. I had to replace my first fire stick that was purchase on 2015 since it was slow and not working properly. Love the Alexa feature. It gets the job done. Totally recommend.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Great deal

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have about 4 fore sticks and i will continue to purchase them as fhey get better

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    New Works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am having trouble to sign in but it looks good beyond that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable - Voice Search Best for Older Adults

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mom to access the latest version of Netflix, since her smart tv was no longer getting firmware updates. Also she is older and being able to use voice to search is easier for her than having to type out her queries.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Use with my Echo Dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fire TV 4K is something I was hesitent to buy, however, when I started to use it more and more I love the integration with my Amazon Echo. Plus you get Alexa built in to the device itself which is pretty awesome. You can tell her to open apps and even ask questions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use product. Lightning in the stick would be helpful at night.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The remote itself needs improvement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Amazon Prime. They have tons of stuff to watch. The remote could used some tweeking. It also turns the sound bar on and off. You have to make sure the remote is aimed directly at the tv and the sound bar. Once I have loaded a movie the sound comes on at full blast. This is not an issue with the sound bar. I also have Roku and do not need to aim the remote at all. There is an app for Amazon Prime that can be downloaded on the Roku remote, which is what I use in my bedroom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Features

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am highly surprised by this version of the Firestick. I have the 1st series and was skeptical to upgrade. I am glad to see the new features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad, it works decent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because Comcast Xfinity App doesn't work on Roku outside of your own home wifi. It took a few days to get used to the controls but it's not bad. There are on occasions that it seems to freeze up monetarily, my wifi speed where im stsying is good, and im only in the first bedroom from the router. Otherwise it serves the purpose while Im traveling and can hook up to my home tv via the app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I enjoy using Amazon Fire TV Stick

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased a streaming service, the Best Buy experts were there to help assist me on what may be my best buy!

    I would recommend this to a friend