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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 29846 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are positive about the Fire TV Stick 4K, frequently praising its ease of use, picture quality, and streaming capabilities. Many also appreciate the remote control and the device's 4K performance. However, some customers expressed concerns regarding the limited memory and storage, and a few mentioned issues with the interface. Overall, the positive feedback significantly outweighs the negative.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 836 Showing 16,701-16,720 of 29,846 reviews
  • Rated 4 out of 5 stars

    Good but not perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just switched to new Fi service and bought these and they are working well. However, my problem is that it prompts whatever junk “they” want to push and I have to wait a few seconds for my recents/favorites menu line to load. This is very frustrating!!! My recents menu line should load immediately - I know what I want to watch and do not need, or want, “their” suggestions!! Maybe there’s a way to turn off suggestions but haven’t learned how yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful menu-driven device!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazon Prime and Netflix dropped service to what they termed "my outdated tech" and I lost the services on two TVs in my house. This device restored those services plus allowed direct connect to my in home network. Got it on sale and very pleased with the results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Firestick

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good good product Easy to use for family to enjoy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cheap streaming stick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Past generations of the Fire Sticks were sluggish in the menus and WiFi performance wasn’t great. They’ve fixed both issues in the 4K stick and it actually performs faster than my more expensive Fire Cube and 2nd gen Fire TV box. Really impressive, going to get a couple more!

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Great Product.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the Fire Stick especially on our 4K TV so we can stream a variety of shows, movies, and sports.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and works very well would recommend this product to everyone to make their programs better

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 4 out of 5 stars

    amazon 4k fire stick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazon 4k fire stick is a good streaming device to watch your favorite tv shows and movies with.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to install and use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great. By online and pickup in store is horrible. Website says they have it in stock so bought online. Next day went to store and I couldn’t get it until Saturday because I bought it online. I had to wait 4 days. I bought the Ethernet adapter on amazon as Best Buy didn’t carry it. I received that the next day. I should have bought both from amazon. If you buy it online and they have it in stock at the store you should be able to get it the next day. Lessen learned.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Frustrating Setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Amazon Fire TV Stick is a good product once you get it set up. I had a difficult time getting the Fire Stick set up. I tried it on three TV sets around my house without success. On two sets the signal was too weak to connect to WiFi. Eventually I connected it to the TV beside my modem and router and in a few days it connected. I don't know what I did to get it working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer of Best buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the purchase and in fact we did a exchange as the 1st remote had issues. without any questions asked Best buy replaced us with a new remote

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to hook up, and maneuver once signed in. Need to go to Amazon site on a computer to add apps, but it was no big deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the improvements.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my firestick. They added a extension hdmi I really like. I had to buy this separately in the past. As it took up two spaces on the tv. I truly appreciate the improvements. It's like someone thought about things

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Fire-stick. Picture is great quality when watching.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Handy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was simple to install and program. I just needed a way to watch disney plus on my older Samsung tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fire stick 4k. Have a roku tv and a Google chromecast and a tivo stream 4k but like the layout of the fire stick the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my fire stick it is very user friendly! I bought one for my 72 &74 y/o parents and they do not have a problem using it at all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for someone without a smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fire stick is great for someone that loves their non smart tv and doesn’t want to invest the money in another one. You are a few clicks away from turning your Dumb tv into a smart tv. You can access your favorite music to your favorite tv shows or movies as well as surf the web.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Love this..especially the alexa

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great working device... purchased as a present for my elderly Uncle.. easy enough for him to use. Uses it everyday

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works Great!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fire stick works great. We use it when traveling to gain access to more shows than a normal hotel can provide.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Great deal

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have about 4 fore sticks and i will continue to purchase them as fhey get better

    I would recommend this to a friend