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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.9 out of 5 stars with 522 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers commend the Kindle Paperwhite Signature Edition for its ease of use, excellent battery life, and perfect size. Users appreciate the high-quality screen for reading in various lighting conditions and the device's lightweight design. The color options and access to a vast book selection are also well-received, with some noting its improved speed compared to previous Kindle models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 522 reviews
  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my daughter as a gift. She hasn’t put it down since she received it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recipient of this kindle is very satisfied with its capabilities and features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great if can handle small screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great but too small of a screen. I’m used to various iPad sizes (including the mini) so I am biased. I find the kindle screen to be light enough but too small in screen size (despite adjusting the font size).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kindle

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and a warm greeting on the way in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect gift for someone that loves to read

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a Christmas gift to my wife and she loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally a kindle with a fast processor

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the reader. Finally a kindle that is fast with page turning, etc.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Glad I Ordered From Bestbuy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a few tiny dead pixels but they are very unnoticeable for the most part. The screen seems like it might have the very tiniest bit of yellowing but not nearly as much as many people are having, mine is barely noticeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressed!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It runs so smoothly!! this is a must buy. I love the pink as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good e reader would definitely buy again wish it came with a charger

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my wife for Christmas. She absolutely loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

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    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it was more brighter, that is all. Still great for readers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great products and prices

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good products and friendly stores. Very competitive prices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kindle review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter uses it and seems to be happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kindle

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs smoother than my old kindle and clearer as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service in helping to pick the right kindle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect gift for the book worm in your life!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Kindle paper white signature edition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The kindle was good . The pages turned fast without lagging

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Kindle

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color of my new kindle, only issue is the yellow tint while in dark mode

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    BB sent UK version of Kindle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My beef is with BB, not Kindle. Bought a Kindle from BB online in September for Christmas gift. When opened on Christmas day, found out it was a UK version. BB Chat was no help. All I wanted was to exchange it for a US version. BB Chat said to take it to a BB store and take it up with them. I didn't think I had to argue with BB to exchange a UK product they sent me for a US product. There was no option on the BB site to choose a UK version or US version. Also, the Kindle does not have a way to select US on the Kindle. BB has a LOT of my money. Used them for kitchen remodel'S and house stereo systems.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi NormL,

      Thank you for taking the time to share your feedback about your Kindle Paperwhite Signature Edition purchase experience. We sincerely apologize for the frustration you've encountered with receiving a UK version instead of a US version of the Kindle.

      We completely understand your disappointment - this was meant to be a Christmas gift, and discovering the issue on Christmas Day must have been especially frustrating. You're absolutely right that you shouldn't have to argue to exchange a product that wasn't what you ordered, particularly when there was no option to select a regional version during purchase.

      While we appreciate that your concern is primarily with Best Buy's fulfillment and customer service, we want to acknowledge how this has impacted your gift-giving experience. The Kindle Paperwhite Signature Edition in Metallic Jade is a beautiful device, and we're sorry that the regional version issue has overshadowed what should have been an exciting gift.

      For the Kindle itself: If you're able to exchange it for a US version, the device should work seamlessly. However, we understand if the experience with Best Buy's customer service has made this more difficult than it should be.

      Regarding the exchange: We encourage you to persist with Best Buy, given your long-standing relationship with them for major purchases like your kitchen remodels and house stereo systems. You may want to try contacting Best Buy through a different channel (phone support or speaking with a store manager directly) if the chat support wasn't helpful.

      We truly appreciate your loyalty as a customer who has invested significantly with Best Buy over the years, and we hope this situation can be resolved quickly so you can enjoy your Kindle Paperwhite Signature Edition as intended. AmazonDevices