Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$19.97
Save $5.02
The comparable value is $24.99

Customer reviews

Rating 4.8 out of 5 stars with 741 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers frequently mention the Smart Plug's ease of use, compatibility, and overall performance. Users appreciate the straightforward setup process and consider it a great value for the price. The smart plug seamlessly integrates with Alexa, offering convenient voice control. A minor concern is the plug's size, with some users wishing it was less bulky.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 741 reviews
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Nice plug

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine. I like to be able to turn the lamps on and off using the app or Alexa.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ms.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't always seem to respond when i give order to turn light on. Not sure why. Otherwise i like it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A smart plug with alexa

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smart plug is the best for me because I used it for my christmas tree lights and just asking alexa to turn it on and off so easy to use.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Alexa plug

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This never worked but I don’t know why. I kept it because I was able to return past the return date.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello TrudyM, thank you for your feedback on the Amazon Smart Plug. I'm sorry to hear that you experienced difficulties getting your Smart Plug to work and that you weren't able to return it within the return window.

      Setup issues with smart plugs can often be resolved with a few key troubleshooting steps:

      Quick Setup Troubleshooting:

      Check Wi-Fi Network: The Amazon Smart Plug only works with 2.4 GHz Wi-Fi networks, not 5 GHz. Verify you're connecting to a 2.4 GHz network during setup.

      Reset the Smart Plug: Press and hold the button on the side of the plug for 12 seconds until the light blinks red, then blue. This resets the device to factory settings.

      Update Alexa App: Ensure you have the latest version of the Alexa app and follow the in-app setup process: tap "Devices," then "+," select "Add Device," choose "Plug," and select "Amazon."

      Power Cycle: Try plugging the Smart Plug directly into a wall outlet (not a power strip) and restart your router by unplugging it for 30 seconds.

      Without more details about what specifically occurred during your setup attempts, it's difficult to pinpoint the exact issue. Amazon Customer Support is available 24/7 and can provide personalized technical assistance to diagnose and resolve your specific situation. They may also be able to discuss options regarding your device. You can reach them at 1-888-280-4331.

      I hope this information helps you get your Amazon Smart Plug connected and functioning properly. Thank you for your feedback! AmazonDevices

  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Amazon Plugs

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Amazon plugs are excellent. I love that the plugs connect with the Amazon Alexa. I recommend the plugs as a worthwhile purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good plug

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good plug that works with google and alexa with no issues. Very convenient to get into the smart home setup

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ms.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amart As Plug

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Attached to my LED lights above my kitchen cabinets and really makes it easy to turn on or off and change colors.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Haven't used it yet

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I played with it some and it seems to do what it says.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great!1

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Bought on sale, otherwise, a bit pricey. Love talking to Alexa to control my lights.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great smart plug

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart plug. Works well for just about anything. Easy to connect. Would definitely recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good one

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bit expensive but it’s a nice smart plug for simple use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to getting everything synced with the smart feature. It’s easy to set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Alexa plug

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not very tech savvy but I’m working on perfecting this item. I purchased four of them

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worked well as the on/off for the Christmas tree.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well as the on/off for the Christmas tree without using the plug on the floor.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The is the best wifi plug for Alexa

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 12 of them and all has worked. Connects right away. Works directly with Alexa.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love it!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use! I love telling Alexa to turn the tree lights on and off!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This stuff just makes life easy,connecting n activating is very easy as well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Kathy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this plug. Easy to set up and works well. Ended up buying more.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Powerful Plugs.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected with easy setup, smooth operation and no problems.

    I would recommend this to a friend