Customer Ratings & Reviews
- Model:
- B089DR29T6
- SKU:
- 10333590
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.9 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers frequently mention the Smart Plug's ease of use, compatibility, and overall performance. Users appreciate the straightforward setup process and consider it a great value for the price. The smart plug seamlessly integrates with Alexa, offering convenient voice control. A minor concern is the plug's size, with some users wishing it was less bulky.
This summary was generated by AI based on customer reviews.
Only one use Amazon user ID can use the switch.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only one Amazon user ID can use the switch. Other members of the family in Amazon user ID can’t use the switch.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi JunC,
The Amazon Smart Plug can be utilized by multiple family members in the same household by simply asking Alexa to turn lights off and on. The smart plug must be added to your home via the Alexa app so Alexa can discover devices you wish to communicate from. If you wish to use the smart plug for another family member that is not in your immediate household you can only control it if you are logged in on their Amazon/Alexa app and not your own. If you have second device this is doable to download log in for them (like as tablet), but not being in the same space can cause issues as you describe.
For any further questions, don't hesitate to contact us! You can call Amazon customer service, available 24/7 for assistance on the device. You can reach them at 1-888-280-4331.
Hope that helps!
Plug
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't get alexa to connect to plug. Expensive..
No, I would not recommend this to a friendDoesn’t connect with Siri/homepod
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was supposed to use this with my Homepod but didn’t realize it was only built to pare up with alexa.
No, I would not recommend this to a friendDisappointing
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t even work - Threw it in the trash!!! The device is impossible to connect to Alexa, customer service is no help at all
No, I would not recommend this to a friendDoesn’t work
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had less than 3 months and stopped working completely
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi Betsy, I am sorry to hear that your Amazon Smart Plus has stopped working. I can understand how frustrating this must be. I would like to offer up a couple of quick troubleshooting steps: Unplug your Amazon Smart Plug from the outlet, and then plug it back in. Reset your Amazon Smart Plug: press and hold the button on the side of the device for 12 seconds. If these steps do not help and you are still experiencing issues, you can reach out to Amazon Customer Support 24/7 at 1-888-280-4331. Thank you again for your feedback. Have a wonderful day!
A worthless piece of junk
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a piece of junk down or not ever buy one of these they’re worthless and only work half the time
No, I would not recommend this to a friendDifficult
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Some difficulty setting routines. Would not buy again
No, I would not recommend this to a friendJunk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item totally suck does not work everything in my Alexa does not work it erased everything
No, I would not recommend this to a friendAmazon plug
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This plug didn't work with my fire stick i had to return it
No, I would not recommend this to a friendeasy to work with
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works as needed, easy to connect to the internet, the app is perfect, good, good
I would recommend this to a friendGreat product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with Alexa. Very easy to sset up. Priced right.
I would recommend this to a friendWorks with 5 ghz wifi
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just bought one today to try it. I only have a 1.2 gig router that only has a 5 ghz channel. Hooked it up with my alexa app, and everything worked. I'm going to buy 3 more tomorrow.
I would recommend this to a friend- Pros mentioned:Overall performance
Great Smart Plug
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazon makes a great product, never have any trouble using their Smart home devices.
I would recommend this to a friend - Pros mentioned:Ease of use
Ez Plugz
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is our 3rd one We love them Easy to connect and control with Alexa
I would recommend this to a friend - Pros mentioned:Ease of use
works great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.easy to set up works as it should no problems at all
I would recommend this to a friend - Pros mentioned:Ease of use
Nice & easy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy curbside pick up, product easy to use, works well!
I would recommend this to a friend - Pros mentioned:Ease of use
Good product.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised. Easy to setup. Easy to use with Alexa.
I would recommend this to a friend - Pros mentioned:Ease of use
Nick
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Alexa plug easy to install and set up. Had no issues!
I would recommend this to a friend Simple and easy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine for me. Fast and easy and i hope the price goes down.
I would recommend this to a friendQuality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, purchased as a gift. Bought for echo dot.
I would recommend this to a friend