Customer Ratings & Reviews
- Model:
- B089DR29T6
- SKU:
- 11951362
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.9 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Great item!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Genius! Love it .. cool asset. My house is older and needed some electronics to give it a modern feel.
I would recommend this to a friendWe use for our Christmas Tree!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for Christmas Trees. That's why we got this. We can use it for other items when not around Christmas.
I would recommend this to a friendExcellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked perfect with my Christmas lights…in combination with HomeKit…the best
I would recommend this to a friendBest built grounded smart plug
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never knew Amazon had smart plugs till I bought this and I love it! It’s grounded and allows for 120v use!
I would recommend this to a friendGreat invention
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just great invention! One more reason not to get up from the couch!!
I would recommend this to a friendAlexa plug
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This never worked but I don’t know why. I kept it because I was able to return past the return date.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello TrudyM, thank you for your feedback on the Amazon Smart Plug. I'm sorry to hear that you experienced difficulties getting your Smart Plug to work and that you weren't able to return it within the return window.
Setup issues with smart plugs can often be resolved with a few key troubleshooting steps:
Quick Setup Troubleshooting:
Check Wi-Fi Network: The Amazon Smart Plug only works with 2.4 GHz Wi-Fi networks, not 5 GHz. Verify you're connecting to a 2.4 GHz network during setup.
Reset the Smart Plug: Press and hold the button on the side of the plug for 12 seconds until the light blinks red, then blue. This resets the device to factory settings.
Update Alexa App: Ensure you have the latest version of the Alexa app and follow the in-app setup process: tap "Devices," then "+," select "Add Device," choose "Plug," and select "Amazon."
Power Cycle: Try plugging the Smart Plug directly into a wall outlet (not a power strip) and restart your router by unplugging it for 30 seconds.
Without more details about what specifically occurred during your setup attempts, it's difficult to pinpoint the exact issue. Amazon Customer Support is available 24/7 and can provide personalized technical assistance to diagnose and resolve your specific situation. They may also be able to discuss options regarding your device. You can reach them at 1-888-280-4331.
I hope this information helps you get your Amazon Smart Plug connected and functioning properly. Thank you for your feedback!
Smart Plug
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised. Sometimes Alexa doesn't but plug does.
I would recommend this to a friendLove these!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love using these all plugs all over my house & Best Buy has great service!
I would recommend this to a friend- Pros mentioned:Ease of use
Great way to control Christmas lights
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super easy to integrate into my Amazon Echo network. I used several smart plugs to control my Christmas lights. Now I don’t have to go around the house unplugging strings on lights. I just tell Alexa to turn on the Christmas lights.
I would recommend this to a friend Simple easy to use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great. made it easy for me to make any item a "smart" device so I could use my ECHO to control it.
I would recommend this to a friendTrying to get Smart
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked as advertised, setup took a bit longer than expected but finally figured it out.
I would recommend this to a friendYou can tell alexa to turn off your plug
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a plug to let amazon know how long your stuff is turned on. Jeff Bezos is always watching
I would recommend this to a friendLove lights
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product for the outdoors, when I sit on the patio and say Alexa turn music on
I would recommend this to a friendBetter Plugs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazon brand is a little more expensive but well worth it.
I would recommend this to a friendit works, but pricey
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it works like you'd expect, but I docked one star because it's more expensive than competing devices that for me...work just as well.
I would recommend this to a friendGreat smart plug!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This a great product, and I'm very happy with this purchase!
I would recommend this to a friendMust have
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my plug. It responds well to wifi connectivity
I would recommend this to a friendLove it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfect. Prevents my toddler from acting recliner chair whenever he wants
I would recommend this to a friendChesterfield
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great controlling table lamp in bedroom. No more entering dark room
I would recommend this to a friendPlug
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There’s not much to say, item useful, bought on sale.
I would recommend this to a friend