Customer Ratings & Reviews
- Model:
- B089DR29T6
- SKU:
- 11951362
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.9 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Great smart plug!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This a great product, and I'm very happy with this purchase!
I would recommend this to a friendMust have
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my plug. It responds well to wifi connectivity
I would recommend this to a friendLove it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfect. Prevents my toddler from acting recliner chair whenever he wants
I would recommend this to a friendChesterfield
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great controlling table lamp in bedroom. No more entering dark room
I would recommend this to a friend
Does it’s Job
|Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Like with any smart device you’ll have issues once in a while. But the plug has worked well so far.
I would recommend this to a friendPlug
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There’s not much to say, item useful, bought on sale.
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great connection, responds well. no issues. love the convenience.
I would recommend this to a friendAlan02
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Smart Plug keeps me up to date in technology.
I would recommend this to a friendConsistent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Reliable and charges the phone faster when you really need it
I would recommend this to a friendYou'll need this two
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A requirement for installing and using an Alexa product
I would recommend this to a friendWorks great with any gen Alexa
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love using these for all my lights around the holidays.
I would recommend this to a friendWill Buy again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought these for our son’s homes and they love them!
I would recommend this to a friendControl
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love to have the Alexa control over lights and electtronics
I would recommend this to a friendPlug in
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got two of these for my lamps and being disabled helps
I would recommend this to a friendSmart plug
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love these switches they work great with our alexa
I would recommend this to a friend- Pros mentioned:Ease of use
Very convenient
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Paired this with the echo so my son could turn his lamp on and off, since he was too short to reach it. Now he can do it on his own. Not to mention it was on sale. Great buy!
I would recommend this to a friend Amazon Smart Plug
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use it to turn my table lamp on and off. Works great with Amazon Echo. Every so often, it will stop responding and I have to reset it and set it up all over.
I would recommend this to a friendSmart Plug
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, would purchase again in the future.
I would recommend this to a friendAlexa plug
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This never worked but I don’t know why. I kept it because I was able to return past the return date.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello TrudyM, thank you for your feedback on the Amazon Smart Plug. I'm sorry to hear that you experienced difficulties getting your Smart Plug to work and that you weren't able to return it within the return window.
Setup issues with smart plugs can often be resolved with a few key troubleshooting steps:
Quick Setup Troubleshooting:
Check Wi-Fi Network: The Amazon Smart Plug only works with 2.4 GHz Wi-Fi networks, not 5 GHz. Verify you're connecting to a 2.4 GHz network during setup.
Reset the Smart Plug: Press and hold the button on the side of the plug for 12 seconds until the light blinks red, then blue. This resets the device to factory settings.
Update Alexa App: Ensure you have the latest version of the Alexa app and follow the in-app setup process: tap "Devices," then "+," select "Add Device," choose "Plug," and select "Amazon."
Power Cycle: Try plugging the Smart Plug directly into a wall outlet (not a power strip) and restart your router by unplugging it for 30 seconds.
Without more details about what specifically occurred during your setup attempts, it's difficult to pinpoint the exact issue. Amazon Customer Support is available 24/7 and can provide personalized technical assistance to diagnose and resolve your specific situation. They may also be able to discuss options regarding your device. You can reach them at 1-888-280-4331.
I hope this information helps you get your Amazon Smart Plug connected and functioning properly. Thank you for your feedback!
- Pros mentioned:Ease of use
Nice plug
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine. I like to be able to turn the lamps on and off using the app or Alexa.
I would recommend this to a friend