Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$44.59

Customer reviews

Rating 4.8 out of 5 stars with 739 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 739 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works pretty well

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant go wrong with this one! I will definitely purchase this again

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug it in, Alexa detects it. Name it and your off and going

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great plug

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product go with this brand not the knock off brands!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazon smart plug

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the way I can turn on/off lights by voice

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does really well with what i needed. Loved it!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GREAT BUY

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NO PROBLEMS WITH HE SMART PLUG WILL BUY MORE IN THE FUTURE.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smart plug

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great I am able to control my devices hands free.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pricey, but good

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little pricey with so many other options out there.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great value!!!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great discount price for the expansive Amazon “smart plug”. It’s a great voice controlled sensor for Alexa devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great accessory for the handicapped

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. The barcode activation is so much better than the original WiFi search and type in password system. The handicapped wife uses it to turn on lights.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not the best

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you just want to turn it on and off it does the job but when it comes down to automation or scheduling kt does not have it that is the whole reason I bought ot but retuned it. It may have these functions now after a software update since that is all that would be needed to make it do that stuff.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi Keagan,

      We are sorry you are not enjoying your Amazon Smart Plug. The Smart Plug is simple to set up and no smart home hub is required with the device. You should be managing the device through the Alexa app. That is where you can set up routines that automate everyday tasks like turning on a light or brewing coffee. If your plug was set in a location where it did not receive a Wi-Fi signal, this would be an issue. Please ensure that your Wi-Fi credentials and Alexa App log in information are correct. If you did not pair the Smart Plug to the Alexa App, it would not complete actions like on and off in your space! The Smart Plug also automatically reconnects to Alexa after power/Wi-Fi outages, so super reliable.

      Please call us if you have further questions! You can reach Amazon customer service, available 24/7 for assistance on the device, at 1-888-280-4331.

      Hope that helps! AmazonDevices

  • Rated 5 out of 5 stars

    Smart outlet

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as designed. No range issues. I use it to control all my Christmas lights from my phone. It works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! It makes my home smarter, it automates my lighting flawlessly. I need to buy more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    smart plug

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    smart plug comes in very handy with Alexa we have several

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Meh.

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is picky; and it hardly ever worked. I wouldn’t buy it again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth buying

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing works when it wants one minute its controlled and operates with Alexa and the next it don't. So I have come to the conclusion that I need to just get up and turn the stereo off myself. It was a waste of money

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello
      I am sorry to hear of the difficulty you are having with the Amazon Smart Plug. I have these throughout my house and have had no issues, sometimes it can be the smallest detail causing the issue. Here are some troubleshooting steps you can try to resolve the issue: *Unplug your Amazon Smart Plug from the outlet, and then plug it back in *Reset your Plug by pressing and holding the button on the side of the device for 12 seconds. Release the button once you see the LED light. A blue LED blinks when reset is complete *Register your Amazon Smart Plug in the Alexa App *kindly restart your router and check that you're connecting the device to a 2.4GHz Wi-Fi network
      I hope this helps, if you need further assistance you can reach Amazon Customer Support at 1-888-281-4331, we are available 24/7. Have a great day! AmazonDevices

  • Rated 1 out of 5 stars

    Spyed on

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Invasion of privacy. Great if you don't mind having a stranger in your house.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Small plug

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good,........................... .. .............

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Only one use Amazon user ID can use the switch.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only one Amazon user ID can use the switch. Other members of the family in Amazon user ID can’t use the switch.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi JunC,

      The Amazon Smart Plug can be utilized by multiple family members in the same household by simply asking Alexa to turn lights off and on. The smart plug must be added to your home via the Alexa app so Alexa can discover devices you wish to communicate from. If you wish to use the smart plug for another family member that is not in your immediate household you can only control it if you are logged in on their Amazon/Alexa app and not your own. If you have second device this is doable to download log in for them (like as tablet), but not being in the same space can cause issues as you describe.

      For any further questions, don't hesitate to contact us! You can call Amazon customer service, available 24/7 for assistance on the device. You can reach them at 1-888-280-4331.

      Hope that helps! AmazonDevices

  • Rated 2 out of 5 stars

    Plug

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't get alexa to connect to plug. Expensive..

    No, I would not recommend this to a friend