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Customer Ratings & Reviews

$44.59

Customer reviews

Rating 4.8 out of 5 stars with 739 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-739 of 739 reviews
  • Rated 1 out of 5 stars

    Doesn’t connect with Siri/homepod

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was supposed to use this with my Homepod but didn’t realize it was only built to pare up with alexa.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t even work - Threw it in the trash!!! The device is impossible to connect to Alexa, customer service is no help at all

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn’t work

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had less than 3 months and stopped working completely

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi Betsy, I am sorry to hear that your Amazon Smart Plus has stopped working. I can understand how frustrating this must be. I would like to offer up a couple of quick troubleshooting steps: Unplug your Amazon Smart Plug from the outlet, and then plug it back in. Reset your Amazon Smart Plug: press and hold the button on the side of the device for 12 seconds. If these steps do not help and you are still experiencing issues, you can reach out to Amazon Customer Support 24/7 at 1-888-280-4331. Thank you again for your feedback. Have a wonderful day! AmazonDevices

  • Rated 1 out of 5 stars

    A worthless piece of junk

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a piece of junk down or not ever buy one of these they’re worthless and only work half the time

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Difficult

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some difficulty setting routines. Would not buy again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item totally suck does not work everything in my Alexa does not work it erased everything

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Amazon plug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plug didn't work with my fire stick i had to return it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    easy to work with

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as needed, easy to connect to the internet, the app is perfect, good, good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with Alexa. Very easy to sset up. Priced right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works with 5 ghz wifi

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought one today to try it. I only have a 1.2 gig router that only has a 5 ghz channel. Hooked it up with my alexa app, and everything worked. I'm going to buy 3 more tomorrow.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Smart Plug

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazon makes a great product, never have any trouble using their Smart home devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ez Plugz

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our 3rd one We love them Easy to connect and control with Alexa

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    works great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up works as it should no problems at all

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice & easy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy curbside pick up, product easy to use, works well!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Easy to setup. Easy to use with Alexa.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nick

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa plug easy to install and set up. Had no issues!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and easy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine for me. Fast and easy and i hope the price goes down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, purchased as a gift. Bought for echo dot.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love these plugs!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to use! Love these plugs! Would have bought more if the sale wasn’t limited to 6 per customer.

    I would recommend this to a friend