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Customer Ratings & Reviews

Model:
B089DR29T6
SKU:
10333590
Your price for this item is $20.97
The comparable value price is $24.99

Customer reviews

Rating 4.8 out of 5 stars with 725 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers frequently mention the Smart Plug's ease of use, compatibility, and overall performance. Users appreciate the straightforward setup process and consider it a great value for the price. The smart plug seamlessly integrates with Alexa, offering convenient voice control. A minor concern is the plug's size, with some users wishing it was less bulky.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 725 reviews
  • Rated 5 out of 5 stars

    smart plug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    smart plug comes in very handy with Alexa we have several

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth buying

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing works when it wants one minute its controlled and operates with Alexa and the next it don't. So I have come to the conclusion that I need to just get up and turn the stereo off myself. It was a waste of money

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello
      I am sorry to hear of the difficulty you are having with the Amazon Smart Plug. I have these throughout my house and have had no issues, sometimes it can be the smallest detail causing the issue. Here are some troubleshooting steps you can try to resolve the issue: *Unplug your Amazon Smart Plug from the outlet, and then plug it back in *Reset your Plug by pressing and holding the button on the side of the device for 12 seconds. Release the button once you see the LED light. A blue LED blinks when reset is complete *Register your Amazon Smart Plug in the Alexa App *kindly restart your router and check that you're connecting the device to a 2.4GHz Wi-Fi network
      I hope this helps, if you need further assistance you can reach Amazon Customer Support at 1-888-281-4331, we are available 24/7. Have a great day! AmazonDevices

  • Rated 1 out of 5 stars

    Spyed on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Invasion of privacy. Great if you don't mind having a stranger in your house.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Small plug

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good,........................... .. .............

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Only one use Amazon user ID can use the switch.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only one Amazon user ID can use the switch. Other members of the family in Amazon user ID can’t use the switch.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi JunC,

      The Amazon Smart Plug can be utilized by multiple family members in the same household by simply asking Alexa to turn lights off and on. The smart plug must be added to your home via the Alexa app so Alexa can discover devices you wish to communicate from. If you wish to use the smart plug for another family member that is not in your immediate household you can only control it if you are logged in on their Amazon/Alexa app and not your own. If you have second device this is doable to download log in for them (like as tablet), but not being in the same space can cause issues as you describe.

      For any further questions, don't hesitate to contact us! You can call Amazon customer service, available 24/7 for assistance on the device. You can reach them at 1-888-280-4331.

      Hope that helps! AmazonDevices

  • Rated 2 out of 5 stars

    Plug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't get alexa to connect to plug. Expensive..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn’t connect with Siri/homepod

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was supposed to use this with my Homepod but didn’t realize it was only built to pare up with alexa.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t even work - Threw it in the trash!!! The device is impossible to connect to Alexa, customer service is no help at all

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn’t work

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had less than 3 months and stopped working completely

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi Betsy, I am sorry to hear that your Amazon Smart Plus has stopped working. I can understand how frustrating this must be. I would like to offer up a couple of quick troubleshooting steps: Unplug your Amazon Smart Plug from the outlet, and then plug it back in. Reset your Amazon Smart Plug: press and hold the button on the side of the device for 12 seconds. If these steps do not help and you are still experiencing issues, you can reach out to Amazon Customer Support 24/7 at 1-888-280-4331. Thank you again for your feedback. Have a wonderful day! AmazonDevices

  • Rated 1 out of 5 stars

    A worthless piece of junk

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a piece of junk down or not ever buy one of these they’re worthless and only work half the time

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Difficult

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some difficulty setting routines. Would not buy again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item totally suck does not work everything in my Alexa does not work it erased everything

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Amazon plug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plug didn't work with my fire stick i had to return it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    easy to work with

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as needed, easy to connect to the internet, the app is perfect, good, good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with Alexa. Very easy to sset up. Priced right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works with 5 ghz wifi

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought one today to try it. I only have a 1.2 gig router that only has a 5 ghz channel. Hooked it up with my alexa app, and everything worked. I'm going to buy 3 more tomorrow.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Smart Plug

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazon makes a great product, never have any trouble using their Smart home devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ez Plugz

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our 3rd one We love them Easy to connect and control with Alexa

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    works great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up works as it should no problems at all

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice & easy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy curbside pick up, product easy to use, works well!

    I would recommend this to a friend