Customer Ratings & Reviews

Having a hard time getting it to work. Not easy at all.

We are unable to connect WIFI on this product. We have tried to follow the instructions to no avail. It is a useless and expensive item sitting on our table.

This review can not be valid due to the device did not work for me. I would put it down. Just upgraded to the ECHO instead of the tap.

Could not get it to work properly. I put the app on my phone and my computer. I reached out for help. They responded and it still didn't work. I finally got frustrated and returned it.

Since I purchased returned couple of times now is dead I have to return it again. My first problem didn't paired.

Best Buy was running a sale on these and I thought I'd give it a try. I wasn't expecting much but was pleasantly surprised. I'm an Apple guy so Siri has been my "go to" virtual assistant. I must say that I am duly impressed with Alexa. She seems to understand me better than Siri does. All the Skills and the ability to play music by just asking is really great! The fact that this is all available in a portable device that I can take with me everywhere I go is so useful. The Tap remembers both wifi and cellular hotspot connections so I can use it anywhere. Unlike its non-portable brother the Echo, you push a button to issue commands to Alexa. On the plus side, you don't have to say Alexa. On the negative side you still have to push the button. I understand why this has to be the case as it would not last long on battery power if Alexa was listening all the time. Amazon should issue a firmware update to allow Alexa to listen all the time when plugged in. The sound quality is good, not great. Other speakers in the $129 category sound better. But none have all the convenience of Alexa, Bluetooth, Wifi and portability in one package. I'll be buying more as Christmas gifts!

It's very tin sounding no bass sounds terrible bought a bose sound link and a amazon dot to hook up to it

The Ultimate Bluetooth speaker...I have multiple Amazon Echos and a Whole Echo System set up in my house. I Love Everything Amazon...I can't stand Apple but now I know how they feel...I am a Cult Member of Amazon!!! LOL So anyway...I have been trashing this device...The Tap...because it does not have the always on feature and that is one of the things I like most about the Echo. The only flaw of the Echo is it is not portable..I tried the Triby but I did not like it...more for little kids. So on Black Friday the Amazon Tap was on super sale so I bought it. The Tap is smaller than I thought it was...about 2/3rd the size of the Echo..which is perfect for portability...But don't let the size fool you the sound is only short of Bose when it comes to volume and sound quality. Important note...You don't have to have an Echo to use this device...just The Alexa App on your smart phone. The Tap does everything the Echo does..It is an Amazing Bluetooth speaker...AND IT"S PORTABLE!!! Automatically switches/remembers different WiFi areas and can be used with a Hot Spot. The Most Amazing thing about the Whole Amazon Echo System is that Amazon keeps making enhancements and partnerships weekly. Meaning something it would not do two weeks ago it now does...Some things Even better than Google Now...and Light Years ahead of Siri. The Tap is my new favorite device...it is PERFECT!!! The only flaw is that it IS NOT waterproof...Amazon if you are listening make the next Tap waterproof!!!

hard to use, and does not support Guam. online instructions not clear

This is my second Echo purchase. My first was the original Echo for my home and the automation feature aside. The sound is excellent, Alexa's response is better than any digital assistant to date, and the ready access to Prime is convenient. This is all of that and portable and rechargeable as well. Additionally the inclusion of Bluetooth and a headphone jack is amazing.

So i was looking for a bluetooth speaker for my part time job. A guy i work with at bestbuy showed me his amazon tap speaker and it was awesome! I loved u can hook it up via wifi and stream music and such. Its portable its got clean and crisp sound. It also can leave the phone i had my phone placed upstairs and i was in the basement with the speaker and it was still connected. Its very easy to use i have no complants about this speaker at all

I have missed my Pandora since I moved from Ft. Worth, TX to Colorado a few months ago. My nephew had the Amazon Tap and I was amazed at all the things his kids were having fun with it ( saying.. ALEXA.. tell MIMI (their Grandmother) to GO TO BED.. AND IT DID!! And the sound and quality of music coming from it. Awesome. :) I had to have one, so I went to local Best Buy and bought it. I even set it up myself (I'm 65 so was impressed with myself! LOL) but I have listened nonstop to 60s music or music from DIRTY DANCING (which I loved). I have ordered a little case from Amazon.com to keep it if it tips over or just to carry from room to room, which I have been doing. I feel like I have a new found friend.... love listening to this little cylinder who is as good as BOSE in my book! Get it, you'll love it! I DO!! :) VERY VERY pleased with it! Weather updates here or where my kdis are. Just checking. :) No interruptions or commercials when listening ALL DAY LONG!

I have an echo, tap and a dot. Currently my tap serves as a Bluetooth speaker for my dot - making it more like the echo, but i enjoy being able to take the tap anywhere. It has really good sound much like my echo. It also works great in the app and syncs with all my other products.

Family is using and loving the Tap more every day. Great to find out quick information like weather, general questions and sports scores. The battery life is awesome only having to charge it every two-three days depending on usage and we use it. Excellent wifi connectivity and seamless Bluetooth connection. Use it all over the house.

This product works great as a little helper and as a great speaker for music. I purchased this for my mother in a nursing home, she loves it! It is very easy to set up and use.

good speaker. 8 hour battery. Good price. Excellent quality in how it is made.

I understood it did not have the wake command. But it would be better if it had it. Other than that, everything is wonderful with this speaker! Really convenient to be able to listen to my podcasts without messing with my phone or apps, just ask Alexa and she plays the most recent episode!

I really liked this tablet. Got it for my nephew who just turned 4. Has many built in kid rated apps which keeps him entertained. The bumper is a bonus in case he drops it too. What I also like is that it had another mode to switch to in case an adult wanted to use it too.

This is a very nice addition to the alexa family pf products. It is wireless so you can move it around to house wherever you want to listen to music at without having to search for plugs. Great sound and portability.

I( read the reviews and even listened to this in store. But much to my chagrin, at high volume, this will not cut it. The portability is great!