Customer Ratings & Reviews
- Model:
- A3902J11
- SKU:
- 6302891
to a friend
Customers are saying
Customers express satisfaction with the Soundcore Liberty Air True Wireless In-Ear Headphones, particularly praising its sound quality, price, battery life, comfort, and fit. However, some users have experienced connectivity issues, low volume, finicky touch controls, and insufficient bass.
This summary was generated by AI based on customer reviews.
I was oversold!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I believed the salesman in the store and bought these. They have been a big disappointment; they lose their charge quickly, are difficult to operate and don't stay in my ears. Don't waste your money!
No, I would not recommend this to a friendLasted abut 6 months
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these in the store in July 2019. The right ear bud stopped working recently. They are useless to me now bc the right ear bud is the one I used predominately for calls.
No, I would not recommend this to a friendNot good sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Went to go call someone and they couldn’t hear me ! When the box says crystal clear calls . That’s a lie and I was very disappointed
No, I would not recommend this to a friendBrand response from Anker Team
Posted .It's possible that this pair weren't working correctly. Send an email with a picture of your receipt to [email protected]
Awful
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awful. Worked until year warranty was up. Now they are “fully charged” and shut off every 20 minutes. Awful product.
No, I would not recommend this to a friendHorrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These head phones are extremely horrible. I thought I was getting something worth buying especially spending $80 dollars on the thing. These are a piece of nothing
No, I would not recommend this to a friendDidn't work for me
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately this product didn't work for me. The sound quality was poor. I sounded muffled to my callers. The headphones did not fit my ear well.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Sorry to hear you had this experience with the headphones. We might be able to help. Give us a call at 800-988-7973 so we can look further into this issue for you. 800-988-7973
they broke within 2 weeks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They literally broke two days after the 15-day Mark was up for Best Buy to take them back so now we're stuck with $80 airpods that don't even work
No, I would not recommend this to a friendNot good outcome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed with the outcome for this order. No communication I had to call and ask for updates Not shopping there anymore
No, I would not recommend this to a friendOkay
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these and the left one didn’t work. Daughter took then back and was told they would not exchange or take back. Very disappointing!
No, I would not recommend this to a friendBrand response from Anker Team
Posted .We need to document the issue in order to process a warranty claim, so please share with us the details of what's going wrong with the device. Do you mean one side is not charging? Or it has no sound?
Please do not worry, if the headphones are defective, we are glad to help you return it for an exchange. Please reach out to us at [email protected] so we can take care of you. You are important to us, and we want to help as much as we're able to. Looking forward to hearing from you!
Did not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My family gave me a set of these for Christmas and they did not work. Took back for a refund. After reading reviews Best Buy should not sell this brand.
No, I would not recommend this to a friendEarbuds
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son had these for less than a year and 1 earbud stopped working and can’t get it synced back up. Waste of money
I would recommend this to a friendterrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.does not work at all every 2 sec turns off my daughter is not happy
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Sorry to hear this, but we do have a warranty for these situations. Give us a call with your proof of purchase.
800-988-7973
don't buy them..
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.-bought: Nov 2019 -broken: Sep 2020 I couldn't even use them for 1 year. Dont buy it....it is not worth it..
No, I would not recommend this to a friendVery bad not recommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very bad there is noice when someone Called you also the another person who call's you he can not heard anything for you
No, I would not recommend this to a friendPoor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Left AirPod stopped working after a week and it will not pair with the right air pod. I should have bought Apples AirPod.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Please reach out to our technical support team! (1-800-988-7973) or email ([email protected]) That is something we can fix for you with troubleshooting.
Great until they don’t synch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned them after two pairs kept getting out of synch, and despite instructions to resynch, it wouldn’t reliably work.
No, I would not recommend this to a friendVery poor
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It product was very poor, I don't recommend it. The sound and its programming not useful...
No, I would not recommend this to a friendSound quality is not good.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality was pretty horrible and they are too bulky. Having to constantly charge them is not ideal.
No, I would not recommend this to a friendNo good for me.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these to use as bluetooth headsets, but they are not nice cancelling, did not like it, and returned it.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .We're sorry to hear about the experience you've had. Rest assured if you decide to take a chance on Anker again, we do support our SoundCore Audio products with 18-months of warranty. If you ever experience problems, reach out to us (1-800-988-7973) and let us help!
Bad headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy, I went Through 3 headphones and the left head phone never worked. Bad make by this company. 0 stars.
No, I would not recommend this to a friend