Customer Ratings & Reviews
- Model:
- C4MVJ
- |
- SKU:
- 5894080
Customer reviews
Rating 4.4 out of 5 stars with 2759 reviews
(2,759 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers value the ClearStream 4MAX antenna for its greatly improved reception, amazing picture quality, and the high number of channels it can access. Users also appreciate its ease of use and good range. However, some customers feel the price is a bit high and find the size to be substantial.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Antennas Direct
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Antennas Direct sell quality products at a fair price
I would recommend this to a friendBrand response from Antennas Direct Expert
Posted .Thank you!
Rated 1 out of 5 stars
Hard to assemble!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On the advice of the salesperson, I bought this. Antenna . Big Mistake! Opened to box to assemble it and was overwhelmed. The photo here is deceiving . The figure 8 ears are complex together. The instructions are not very clear. Lots of hardware to assemble before it is all put together Needless to say taking it back for a refund!
No, I would not recommend this to a friendBrand response from Antennas Direct Expert
Posted .Hi Mick, Antennas Direct here! We are very sorry you are having trouble assembling our antenna. I will attach a YouTube video below of step-by-step instructions for assembling and installing our 4MAX antenna; https://youtu.be/3Uwq_f_QOus. If you have any questions or need any assistance, we will be happy to help walk you through it. We are available 7 days a week at 877-825-5572. Thank you for your purchase and honest feedback of our product.
Rated 3 out of 5 stars
not enough
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.expected better reception of tv channels for the price
No, I would not recommend this to a friendRated 3 out of 5 stars
Wanted to cut the cord
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tried this instead of cable but it didn't work for me.
No, I would not recommend this to a friend- Pros mentioned:Reception
Rated 5 out of 5 stars
Great antena
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Look great I pick up all the local channel on the area .
I would recommend this to a friend - Pros mentioned:Reception
Rated 5 out of 5 stars
Great tv antenna
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like this tv antennas great reception clear picture
I would recommend this to a friend - Pros mentioned:Reception
Rated 5 out of 5 stars
Excellent cord cutter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, get all my local channels and more FREE
I would recommend this to a friend Rated 1 out of 5 stars
Does not work as advertised
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This antenna is advertised as having a range of 70+ miles. It’s more like 40 and it doesn’t seem to pick up UHF signals. I wouldn’t buy it again. I had a similar ClearStream model in the past that worked great. It was a similar design with a rectangular wire grid. This model does not have the grid and it is much less effective. I wouldn’t recommend it.
No, I would not recommend this to a friendBrand response from Antennas Direct Expert
Posted .Greetings! We apologize you did not have a great experience with our ClearStream 4MAX HDTV Antenna. We ALWAYS recommend you place the antenna as high up as possible; 70 miles is a long distance and just because some obstructions cannot be seen does not mean they are not present between your location and the towers. Also, be sure to re-scan for channels every time you move the antenna. Sometimes it may take a few tries to locate the "sweet spot". We also have a free app called Antenna Point you can download to your iOS or Android phone. Once you download, the app will identify your location. You will see the towers in the surrounding area, so you aim the antenna in the right direction to pick up the TV signals. Thank you for your purchase and feedback.
Rated 1 out of 5 stars
Poor Reception
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Salesperson told me this was the best one for my area when I asked for help. We just installed it last weekend in our new house and I get a total of 6 channels, some of which are duplicates. I get no Broadcast channels and since more than 30 days have gone by since I bought, I can't even return to get my money back. Extremely disappointed in the service as this was the most expensive you all had and it's basically useless to me and I am out $160.
No, I would not recommend this to a friendBrand response from Antennas Direct Expert
Posted .Greetings from Antennas Direct! Sorry to hear you are not happy with your purchase from Best Buy. Please give Antennas Direct a call and let us help you troubleshoot your installation, so you will receive more free TV channels. We are available 7 days a week 877-825-5572 or send us a message at [email protected].
Rated 2 out of 5 stars
Lied about miles coverage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It suppose to have long mile coverage. It does not cover any of the channels. I'm very disappointed, does not serve me the purposes i bought it for.
No, I would not recommend this to a friendBrand response from Antennas Direct Expert
Posted .We do not lie. Our antennas have been tested to outperform other brands. Please call technical support for additional help at 877-825-5572 and we will perform a free signal analysis in your area to see what obstructions are blocking the signals where you installed the antenna. We are open 7 days a week from 9am-7pm weekdays and from 10am to 6pm on the weekends.
Rated 2 out of 5 stars
Not as good as they make it out to be
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This antenna says it will reach towers up to 70 miles away. The furthest a tower is from me is 50 miles and all I get is about 4 channels a day and not even the same 4 channels.
No, I would not recommend this to a friendBrand response from Antennas Direct Expert
Posted .Hi BusyBee!! Thank you for your purchase and feedback of our ClearStream 4MAX HDTV Antenna. We apologize for any trouble you may be having locating channels. We ALWAYS recommend you place the antenna as high up as possible; 70 miles is a long distance and just because some obstructions cannot be seen does not mean they are not present between your location and the towers. Also, be sure to re-scan for channels every time you move the antenna. Sometimes it may take a few tries to locate the "sweet spot". We also have a free app called Antenna Point you can download to your iOS or Android phone. Once you download, the app will identify your location. You will see the towers in the surrounding area, so you aim the antenna in the right direction to pick up the TV signals. If you continue to have trouble after trying this, just give our support team a call at 877-825-5572 or chat with us at https://www.antennasdirect.com, and they will perform a free signal analysis to pinpoint what the problem may be. We are available 7 days a week to help. Thank you.
Rated 2 out of 5 stars
Good quality if you can pick up the channel.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was able to get several free tv channels. All with great quality. I was unable to catch ABC CBS those were the channels i wanted
I would recommend this to a friendBrand response from Antennas Direct Expert
Posted .Hi Rayb, Those channels maybe out of the range of the antenna, there is an obstruction blocking the signals from you home to the tower, or they could also be on a lower frequency or low power. We have some installation tips and suggestions we can offer you. Please call our support team for a quick signal analysis for these stations at 877-825-5572. You can also chat with a rep online at antennasdirect.com or send us a message here https://www.antennasdirect.com/customer-service.html. We are available 7 days a week! Thank you for leaving a comment.
Rated 1 out of 5 stars
rural difficult reception area
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was really no fault of the antenna, we ae just in a remote country area with poor reception capabilities. We have tried three expensive antennas and have achieved only limited reception on any of them. But we had absolutely decided to stick with just a few FREE channels instead of a dish of any kind, after being really had by cable: $243 per month and rising for channels we never watched.
No, I would not recommend this to a friendBrand response from Antennas Direct Expert
Posted .Hello, we are sorry to hear you did not have a great experience with our ClearStream 4MAX. There are various reasons that could be causing interference with the TV signals, such as other electronics in your living space or where the towers are located could be on the opposite side of your home. Also, sometimes the signal is not even present in your living space. Therefore, we always recommend installing the antenna up as high as possible in a room or outdoors. We also have a free app called Antenna Point you can download to your iOS or Android phone. Once you download, the app will identify your location. You will see the towers in the surrounding area, so you aim the antenna in the right direction to pick up the TV signals. If you have not already returned the product and this does not help, please give our tech support team a call at 877-825-5572 and they will perform a FREE signal analysis, this will better assist them in pinpointing what the problem may be. We appreciate your purchase and feedback.
Rated 2 out of 5 stars
It’s a ok device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my mother to hopefully be able to pick the Spanish local channels but it didn’t work out. It always picks up the basic 15 channels not a bad thing if that’s what you need but like I said it was for my mother who loves her news in Spanish.
No, I would not recommend this to a friendBrand response from Antennas Direct Expert
Posted .The terrain in your area and exact placement of your antenna plays a huge role in how many channels you will receive. Call our Connection Crew toll-free at 1-877-825-5572. They will evaluate the signal in your exact location, expected number of channels, what stations are broadcasting in your area and offer the best solution if one is available. The call and support are free. No obligation. Hours are 9am – 9pm Mon - Fri and 10am – 6pm on Sat and Sun, Central Time.
Rated 2 out of 5 stars
I think it will be good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The problem I have is Best Buy doesn't help with the install and you need to be able to hook it up to your old cable wiring. I can't figure it out and I don't know how to find anyone who can. It is not setup yet to work though the old cable system.
No, I would not recommend this to a friendBrand response from Antennas Direct Expert
Posted .Antennas Direct can help you. Call our Connection Crew toll-free at 1-877-825-5572. The call and support are free. No obligation. Hours are 9am – 9pm Mon - Fri and 10am – 6pm on Sat and Sun, Central Time.
Rated 2 out of 5 stars
Easy but no signal
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was easy to install and set up but give it 2 stars because we tried everything and couldn’t get a very good signal. I’m sure it’s because of the area we live in.
I would recommend this to a friendBrand response from Antennas Direct Expert
Posted .Greetings! We apologize you are not having great success with our ClearStream 4MAX antenna. Your area could very well be affecting the signal reception you would like to receive. We are here to help! We ALWAYS recommend you place the antenna as high up as possible; 75 miles is a long distance and just because some obstructions cannot be seen does not mean they are not present between your location and the towers. Also, be sure to re-scan for channels every time you move the antenna. Sometimes it may take a few tries to locate the "sweet spot". We also have a free app called Antenna Point you can download to your iOS or Android phone. Once you download, the app will identify your location. You will see the towers in the surrounding area, so you aim the antenna in the right direction to pick up the TV signals. If you continue to have trouble after trying this, just give our support team a call at 877-825-5572 or chat with us at https://www.antennasdirect.com, and they will perform a free signal analysis to pinpoint what the problem may be. We are available 7 days a week to help. We appreciate your purchase and feedback.
- Cons mentioned:Price
Rated 1 out of 5 stars
Very expensive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very expensive, you can find another one of better quality and at half price
No, I would not recommend this to a friendBrand response from Antennas Direct Expert
Posted .Hi Maico! We apologize you did not have a better experience with our ClearStream 4MAX HDTV Antenna. Unfortunately, cheaper price does not equal better quality. We build our products for durability to withstand up to 70mph winds and have a lifetime warranty on all parts. If you are still in the market for an over-the-air antenna, please consider trying us again. Give us a call at 877-825-5572 or chat with one of our customer care team members at https://www.antennasdirect.com/clearstream-tv-support.html. We will perform a FREE signal analysis of your area to determine which antenna is right for you and your location. We are available 7 days a week to help! Thank you for your purchase and honest feedback.
Rated 1 out of 5 stars
Deceptive advertisement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The antenna reception is extremely poor. The direction of the antenna has to be unreasonably precise to get some signal, any slight deviation will cause loss of signal. The distance range is a lie. I have researched the distance of transmitting source and it is well within range, but the antenna still will not pick it up. DO NOT BUY.
No, I would not recommend this to a friendBrand response from Antennas Direct Expert
Posted .Greetings from Antennas Direct! The issue can very well have something to do with the transmitting towers signal strength and where your home is located from the towers. Please call us and speak with a Connection Crew team member toll-free at 1-877-825-5572 or send us a message on antennasdirect.com and we will evaluate your home location for you and provide tips on receiving the best signals. The call and support are free. We are available 7 days a week. 9am to 9pm Mon - Fri and Sat – Sun 10am to 6pm Central Time.
Rated 2 out of 5 stars
minimal at best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.pulls same number of channels as 10 old antenna I had. well almost lost 5 stations. mounted in same location. as the old.
No, I would not recommend this to a friendBrand response from Antennas Direct Expert
Posted .Hi there! It is important to remember, when replacing an old antenna for a new one, to perform a channel scan using your TV remote. When disconnecting another antenna model, the TV tuner locks in on high power TV signals, so the lower power signals will be disrupted. If you do not run a channel scan when connecting a new TV antenna, then you won't pick up the other TV channels. If you need any assistance or would like to perform a signal analysis of your area to be sure you are receiving all the available channels, please give us a call at 877-825-5572. We are here 7 days a week to help! Thank you.
Rated 2 out of 5 stars
Cheap Plastic and Connections
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice small antenna compared to the old one it replaced. However, the 2 plastic piece just snap on and ours kept coming off so I had to use zip ties to keep them on. I will probably replace this with another one next year.
No, I would not recommend this to a friendBrand response from Antennas Direct Expert
Posted .We are sorry to hear you had some trouble with the ClearStream 4MAX connectors. All of our antennas have a lifetime warranty against defects in materials and workmanship for as long as you own the product. Please contact our support team either by phone toll-free in the U.S.A. at 1-877-825-5572 or fill out a form submission here https://www.antennasdirect.com/customer-service.html. We will exchange your antenna for free!








