Customer Ratings & Reviews
- Model:
- C2M-AC
- SKU:
- 6545980
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers express satisfaction with the ClearStream MAX-XR antenna, highlighting its ability to significantly improve picture quality and provide good reception. Many users appreciate the antenna's impressive range and the large number of channels it can pull in. Furthermore, customers find the antenna easy to use and are pleased with its overall performance and signal strength, also noting that the installation process is straightforward.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Range
Antenna
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly in our attic. This is the fourth attempt and it works! Very happy!
I would recommend this to a friend - Pros mentioned:Ease of use
Easy setup and works well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup and seems to be working well in a big city location.
I would recommend this to a friend - Pros mentioned:Reception
Woohoo!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hurray!! We are now able to watch the local channels!!
I would recommend this to a friend clearstream
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.set up fairly fairly easy. works as it claims. !!!
I would recommend this to a friend- Pros mentioned:Range
Antenna
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fixed my problem. Didnt need all the parts used pole I already had.
I would recommend this to a friend Okay
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its not bad it working very well and no problem with it
I would recommend this to a friend- Pros mentioned:Picture quality
Cutting the Chords
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good antenna. Great reception and very clear.
I would recommend this to a friend Antenna is great, hardware not so much.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Antenna is great but the pre amp is garbage. Best Buy please start selling/supporting quality products that actually work. It's trash like this that is the downfall of our civilization. This will hurt the next generation and I wish you were more green. I paired the antenna with a Televes preamp. I would highly recommend this brand. I also threw the splitter and coax out since those are also garbage.
No, I would not recommend this to a friendBrand response from Antennas Direct Expert
Posted .Greetings from Antennas Direct, we are sorry to hear you were not happy with the components we provided with the ClearStream MAX-XR Complete Antenna. We hear you and have sent your comments on to our product development team. Thank you!
Antenna
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I believe it would do what I wanted, but my son didn’t aim the antenna towards the correct spot
I would recommend this to a friendMisleading claims - VHF reception poor
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I live 50 miles from the TV transmitters and have been using the Clearstream 4V since 2010 which works really well with it's 70 mile range, but it only picks up UHF signals. I can get CBS and NBC (UHF), but not ABC or FOX (VHF) even though all 4 transmitters are right next to each other. The MAX-XR says it can receive VHF signals, so I bought in hopes of watching the Superbowl which was being broadcast on FOX. After installing and tinkering with alignment and all the other tricks, the MAX-XR only picked up the same stations as my old 4V - all UHF. CBS and NBC could be found, but the signal was not strong enough to be viewed. Tried both with amplification and without, but didn't make a difference. Not a single VHF station could be received. Therefore no reason to keep it. I returned the MAX-XR for a full refund as my old 4V already provides good reception for the UHF stations. What really bothered me is that there is no mention of VHF on the box. Online literature says it can receive hi-VHF signals, not low-VHF. That means it can see channels 7-13, but not 2-6. In the case of ABC, it tends to broadcast in the low-VHF spectrum even though it is often listed as channel 7 in many markets. The channel you use on your TV set is not the same as the channel which the signal is broadcast. You need to know the physical channel in order to find an antenna appropriate to pick up the signal. In the case of ABC, that's lo-VHF, not hi-VHF. And that's why the MAX-XR didn't work for me. However that doesn't explain why it didn't pick up FOX, which is a hi-VHF signal. I give this product 1 star because the signals I'm receiving are well within the advertised range, and even with amplification it couldn't match the performance of an older antenna made by the same company. I also give it 1 star because of the misleading advertising of this product which states it picks up both UHF and VHF, but make it very difficult to see the fine print where it states it only picks up hi-VHF, not low-VHF. Whether that's Best Buy or Antenna's Direct I'm not sure. In either case, it's deceptive practice that I don't like.
No, I would not recommend this to a friendBrand response from Antennas Direct Expert
Posted .Hi there! We’re sorry to hear that our MAX-XR did not meet your expectations and that you weren’t able to receive the channels you were hoping for. Our antennas are designed to receive both UHF and Hi-VHF signals, but as you pointed out, they do not support Low-VHF frequencies (channels 2-6). A Low-VHF antenna would require a very large antenna element or will need to be in very close proximity of the towers. Also, reception can be influenced by multiple factors, including distance, terrain, and interference, and we’re always happy to help troubleshoot reception challenges in your area. If you’d like, our support team would be happy to assist in finding the best solution for your location. You can reach us Monday-Friday at 877-825-5572. Thank you for your purchase and honest feedback.
Roof Antenna
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great antenna. The price is right and if your lucky, it will work in your home
I would recommend this to a friendBrand response from Antennas Direct Expert
Posted .Thank you so much for your kind words! We are glad you are enjoying the ClearStream MAX-XR.
No more cable tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cancelled my cable subscription and decided to try the old school method until I decide my next move. Well...2 months later I'm still deciding without feeling the pressure to sign up with another cable provider or a streaming service.
I would recommend this to a friend- Pros mentioned:Picture quality
HDTV Antenna
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy installation. Reception is about average to good. Better than the flat type
I would recommend this to a friend Acts Like A Satellite
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately for the downtown area and surrounded by buildings causing the interference, this product will not work for me. Kind of pricey for what this truly is. I could get only 3 channels from it. I think my review would be different if I was using this antenna in the country somewhere. Downtown or close to other structures, this is not worth it.
No, I would not recommend this to a friendBrand response from Antennas Direct Expert
Posted .Hi there! We are very sorry to hear our ClearStream MAX-XR Complete is not bringing in more channels. We are here to help! There are a few tips to try before purchasing a new antenna. 1st, please try performing a channel scan without the included amplifier. Over-amplification can occur if you are trying to use an amp too close to the broadcast towers and could very well make your signal reception worse. 2nd, please be sure to place your antenna up high. Towers are 1500 feet up in the air. Most of those signals are not pointing down, so we always recommend placing the antenna up as high as possible to achieve the best signal reception. If these tips do not help, please contact our Customer Care Team at 877-825-5572. We will troubleshoot the antenna for you to help pinpoint what the problem could be. We will also have tips on how to improve your reception in general while facing certain obstacles. We are available Monday-Friday to help! Thank you.
Antenna review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item works as stated. I think I just might be in a remote area. I don't get as many channels as I had hoped to.
I would recommend this to a friendAntenna
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy installation and set up for getting all of the local over the air stations.
I would recommend this to a friendNot as rated
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doest support 3 TV’s as it claims, only supports 2 TV
No, I would not recommend this to a friendAverage item, ok for the price.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Average reception, could be better. Ok for the price.
No, I would not recommend this to a friendBrand response from Antennas Direct Expert
Posted .Hi there, while we appreciate that you took the time to review our product, it would be helpful for our team, and others reading your review, to understand exactly what issues you had with our ClearStream MAX-XR Complete TV Antenna. We have customer support available Monday-Friday to help with assembly and installation. We’ll also perform a free, detailed signal analysis in your area to make sure you pick up the available signals in the surrounding area. For assistance call us at 877-825-5572. Thank you!
Not too good for indoors
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return it. It didn't work indoors & there's no way that I have the capability to install something against my house. In the end I called a guy who installed a different antenna for me. I called him "Mr.".
No, I would not recommend this to a friendBrand response from Antennas Direct Expert
Posted .Hi there! We apologize our MAX-XR Antenna did not work out for you. We wish you would have called us, and we could have helped troubleshoot to see what the problem was. We do greatly appreciate you trying our product and providing feedback. Thank you for your business!
Sturdy and built well
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's very sturdy and built to go outside. I have it inside near a window and the reception is not as good as my square plastic one hanging in my window. Probably would be better if outside on roof.
No, I would not recommend this to a friend