Customer Ratings & Reviews
- Model:
- C2M-AC
- SKU:
- 6545980
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers express satisfaction with the ClearStream MAX-XR antenna, highlighting its ability to significantly improve picture quality and provide good reception. Many users appreciate the antenna's impressive range and the large number of channels it can pull in. Furthermore, customers find the antenna easy to use and are pleased with its overall performance and signal strength, also noting that the installation process is straightforward.
This summary was generated by AI based on customer reviews.
Not as rated
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doest support 3 TV’s as it claims, only supports 2 TV
No, I would not recommend this to a friendAntenna
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy installation and set up for getting all of the local over the air stations.
I would recommend this to a friendNot too good for indoors
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return it. It didn't work indoors & there's no way that I have the capability to install something against my house. In the end I called a guy who installed a different antenna for me. I called him "Mr.".
No, I would not recommend this to a friendBrand response from Antennas Direct Expert
Posted .Hi there! We apologize our MAX-XR Antenna did not work out for you. We wish you would have called us, and we could have helped troubleshoot to see what the problem was. We do greatly appreciate you trying our product and providing feedback. Thank you for your business!
Sturdy and built well
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's very sturdy and built to go outside. I have it inside near a window and the reception is not as good as my square plastic one hanging in my window. Probably would be better if outside on roof.
No, I would not recommend this to a friendAverage item, ok for the price.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Average reception, could be better. Ok for the price.
No, I would not recommend this to a friendBrand response from Antennas Direct Expert
Posted .Hi there, while we appreciate that you took the time to review our product, it would be helpful for our team, and others reading your review, to understand exactly what issues you had with our ClearStream MAX-XR Complete TV Antenna. We have customer support available Monday-Friday to help with assembly and installation. We’ll also perform a free, detailed signal analysis in your area to make sure you pick up the available signals in the surrounding area. For assistance call us at 877-825-5572. Thank you!
No improvement to indoor flat antenna
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very Disappointed. Tried to replace flat indoor antenna, but daw a very modest quality increase, but no additional channels, despite charts indicating many more should be receivable. May try to mount externally, but trial got fewer channels.
No, I would not recommend this to a friendBrand response from Antennas Direct Expert
Posted .Hi there! Please give us a call at 877-825-5572 as we would like to look into the issue you are having. We will have tips on the best placement options for your antenna and ways to improve your reception while facing certain obstacles. We are here Monday-Friday to help. Thank you for your purchase and honest feedback of our product!
Antenna
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoy this product . Tha you for assisting me in the purchase
I would recommend this to a friendAntenna
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy-to-use gets ok reception wish i could get channel 12
I would recommend this to a friendNot worth the added expense
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item was marked with the lower price that they did not honor. In addition, it was no better than a much cheaper unit not worth the money.
No, I would not recommend this to a friendBrand response from Antennas Direct Expert
Posted .Hello Timbo, We’re sorry to hear about your experience and understand your frustration. While pricing and in-store promotions are handled by Best Buy, we’d love to help address the antenna's performance of your review. In many cases, reception differences come down to location, placement, and setup. If the antenna is installed in the same spot as your previous antenna, it may already be receiving all the channels available in your area, meaning a higher-performance antenna wouldn’t necessarily add more channels. It’s also important to rescan your TV for channels after installing a new antenna, as the TV tuner needs to refresh and detect the new antenna and all available signals. You should also consider adjusting the antenna’s placement, especially moving it higher or to a different location, can sometimes improve reception as well. If you’d like, our support team would be happy to take a closer look at your location and setup to make sure you’re getting the best possible performance from the ClearStream MAX-XR antenna. You can call us at 877-825-5572 or send us an email at support@antennasdirect.com. Thank you for sending us a message.
Home antenna
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You get a great signal indoors and outdoors. Love this product
I would recommend this to a friendWorking antenna
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good , my parents tv shows are not skipping anymore
I would recommend this to a friendAntenna
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied great product worked out very good.
I would recommend this to a friendAntenna
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I live approx. 50 miles from the news station. This antenna is not consistent in reception and the tablo device looses connection at least once a week.
No, I would not recommend this to a friendBrand response from Antennas Direct Expert
Posted .Hi there, please give us a call so we can help you troubleshoot the antennas reception to your TV. This would only take a few minutes of your time. You can give us a call at 877-825-5572 Mon-Fri 9am to 7pm CST. Thank you for leaving a comment.
TV antenna
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I seen some improvement in my TV signal, but I still have digital distortions on a couple of channels.
I would recommend this to a friendDoesn't work as well as it says for sure
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was placed outdoors on our roof for maximum usage as per instructions, but still did not give us more than a few very local TV channels even after turning it to face all different directions. We live less than the requested distance from a very major city! I'd say only buy it if you lived right in the major city.
No, I would not recommend this to a friendBrand response from Antennas Direct Expert
Posted .Hi Beth, we are sorry to hear you did not have a great experience with our ClearStream MAX-XR Complete. Please call one of our experts before you return the product to the store. We have years of experience judging satellite overviews to estimate the signal blockage caused by obstructions such as trees, foliage, buildings etc... these obstructions will block signals and cause interference with other signals. Then we use information that you provide for your installation to finalize our recommendations on why you are not receiving more channels. Please give us a call today at 877-825-5572 we are available Monday-Friday from 9am to 5pm CST. Thank you!
Poor reception
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this to recieve signals from39 miles away in Tampa, Florida. UHF reception was accceptable but VHF reception was non-existent. I had to research more options and was forced to use an alternative product.
No, I would not recommend this to a friendBrand response from Antennas Direct Expert
Posted .Hi JohnP! We apologize this antenna did not work out for you. We wish you would have called us, and we could have helped troubleshoot to see what the problem could have been. We do greatly appreciate you trying our product and providing feedback. Thank you for your business!
No Shows Available
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure if its the area I'm in (near Air Force base 32550) but reception is non-existent. I've tried several times to search for over-the-air stations and it shows "0" channels available.
No, I would not recommend this to a friendBrand response from Antennas Direct Expert
Posted .Hi Donald! Please give us a call and we would be happy to provide you with a free signal analysis in your area to offer better troubleshooting tips to solve the issue. We are available M-F 9am to 5pm at 877-825-5572. Thank you for your purchase and honest feedback.
Decent antenna
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not pick up channel that was needed but, did pick up more than I had before.
I would recommend this to a friendBad Advice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were told by two different sales associates that Best Buy’s Geek Squad could install this antenna in our attic. When the install crew arrived they told us they DO NOT install anything in attics or crawl spaces. We returned this item very disappointed. The sales staff needs to know the truth.
No, I would not recommend this to a friendBrand response from Antennas Direct Expert
Posted .Hello from Antennas Direct! We understand you are not happy with Best Buy Geek Squad. However, you gave the product a 1-star review and this is not a product issue, it is a Best Buy Geek Squad issue. Please contact Best Buy with your concerns. If you are still in the market for an over-the-air antenna, please consider trying us again. Give us a call directly at 877-825-5572. One of our experts will perform a FREE signal analysis of your area to determine which antenna is right for you and your location. Thank you!
Not worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth having. It was missing parts. Never got to use.
No, I would not recommend this to a friendBrand response from Antennas Direct Expert
Posted .Hi David! We are very sorry to hear you were missing parts to your antenna. Please call us at 877-825-5572 and we will be happy to send you the parts you are missing. If you have any farther questions, please reach out to us at 877-825-5572. We appreciate your business and honest feedback!