Customer Ratings & Reviews
- Model:
- C2MVXR
- SKU:
- 6546553
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers enjoy the ClearStream MAX-XR antenna's excellent reception and wide range, resulting in a high channel count and clear picture quality. The antenna is praised for its ease of installation and user-friendly setup. Many appreciate its strong signal and reliable performance. Overall, the product receives positive feedback for its value and effectiveness.
This summary was generated by AI based on customer reviews.
Nip
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy anything from Bestbuy yo gonna loose your money. The sell bad podcast and no ret policy even its week old purchase beware customers Best Buy no good.
No, I would not recommend this to a friendBrand response from Antennas Direct Expert
Posted .Hi from Antennas Direct! We understand you are not happy with Best Buy. However, you gave the product a 1-star review and this is not a product issue, it is a Best Buy return policy issue. Please contact Best Buy with your concerns.
If you are having any issues with one of our antennas, please call us directly at 877-825-5572. Thank you!
No channels
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No channels, well within range … went and exchanged for more coverage and still didn’t get any channels.
No, I would not recommend this to a friendBrand response from Antennas Direct Expert
Posted .Hi LauraH! We are very sorry to hear this. The problem could very well be a location issue. At your earliest convenience, please give us a call at 877-825-5572 so we can perform a signal analysis of your location to help determine what the issue could be. We are here Monday-Friday to assist! Thank you for your purchase and honest review of our product.
Antenna
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work in the country and I’m 35 mikes from station
No, I would not recommend this to a friendBrand response from Antennas Direct Expert
Posted .Hello JohnD, we are sorry to hear you did not have a great experience with our ClearStream MAX-XR. There are various reasons that could be causing interference with the TV signals, such as other electronics in your living space or where the towers are located could be on the opposite side of your home. Also, sometimes the signal is not even present in your living space. Therefore, we always recommend installing the antenna up as high as possible in a room or outdoors. We also have a free app called Antenna Point you can download to your iOS or Android phone. Once you download, the app will identify your location. You will see the towers in the surrounding area, so you aim the antenna in the right direction to pick up the TV signals. If you have not already returned the product and this does not help, please give our tech support team a call at 877-825-5572 and they will perform a FREE signal analysis of your location, this will better assist them in pinpointing what the problem may be. We are available Monday-Friday to help. We appreciate your purchase and honest feedback!
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointing. Does not receive the channels as stated
No, I would not recommend this to a friendBrand response from Antennas Direct Expert
Posted .Hi DeborahM, we are sorry to hear you are having issues with the ClearStream MAX-XR Antenna. We have some troubleshooting tips that will help you receive the TV signals in your area. Please give us a call at 877-825-5572 and speak to one of our experts. It should only take a few minutes of your time. We are available Monday-Friday to help. We look forward to hearing from you soon. Thank you for your purchase and honest feedback.
Tv antenna
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was disappointed with the product and had to return.
No, I would not recommend this to a friendBrand response from Antennas Direct Expert
Posted .Hi there! Thank you for your purchase and feedback of our ClearStream MAX-XR HDTV Antenna. We apologize you have not had a great experience with our product. We wish that before you returned the product you would have given us a call. We take great pride in making our customers happy and have the best customer service in the industry. If you are still in the market for an over-the-air antenna, please consider trying us again. Give us a call at 877-825-5572. We will perform a FREE signal analysis of your area to determine which antenna is right for you and your location. We are available Monday-Friday to help!
- Pros mentioned:Channel count, Reception
Good quality for the money.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Better reception than other antennas I have tried. Most only got 30 to 40 channels, with this one I get 50+. Only downside loses signal with rainy weather and picks up some channels with no picture just labels.
I would recommend this to a friend DON'T BUY!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There I was ready to put the antenna together & watch TV. They just happened to NOT mention that you have to buy a coaxial cable. I bought this because my simple ultra thin flat antenna didn't pick up WABC TV. Their customer service suggested I buy this type of antenna. The instructions were too small to see. The diagram was confusing. I couldn't pick up WABC TV.
No, I would not recommend this to a friendBrand response from Antennas Direct Expert
Posted .Hello DarrylE, our antenna box clearly states what is included, on the front of the box and on the back of the box. We are sorry to hear you didn’t pick up the channel you were expecting to get but this doesn’t mean it’s because of the antenna. There could be other factors such as obstructions like buildings or tall trees blocking the signal. Please give us a call and we can perform a free signal analysis in your area to find the cause and provide the right solution. We are available M-F from 9am to 7pm CST at 877-825-5572.
Question about having splitter already
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wondering if I already have a splitter with firestick, am i able to use another splitter or would i need to purchase 2 antennas. I have not purchased at this time
I would recommend this to a friendBrand response from Antennas Direct Expert
Posted .Hi Minki! We will need a bit more information about your setup in order to accurately answer your question. At your earliest convenience, please give us a call at 877-825-5572 and we will be more than happy to help. We can also perform a detailed signal analysis to be sure this antenna will work in your area before purchasing. We are here Monday-Friday to help. Thank you for your question!