Customer Ratings & Reviews
- Model:
- C2MVXR
- SKU:
- 6546553
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are positive about the ClearStream MAX-XR Indoor/Outdoor HDTV Antenna 60-Mile Range, especially regarding its reception and range. Many users find the picture quality crisp and are enjoying a high channel count. The antenna is also praised for its easy installation and strong signal strength.
This summary was generated by AI based on customer reviews.
overpriced junk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this product is a overpriced piece of crap it does not do what advertised ,,,,, a regular old set of rabbit ears i had does much better
No, I would not recommend this to a friendBrand response from Antennas Direct Expert
Posted .Hi GaryZ, while we appreciate that you took the time to review our product, it would be helpful for our team, and others reading your review, to understand exactly what issues you had with our ClearStream MAX-XR TV Antenna. We have customer support available Monday-Friday to help with assembly and installation. We’ll also perform a free, detailed signal analysis in your area to make sure you pick up the available signals in the surrounding area. For assistance call us at 877-825-5572. Thank you!
Antenna not what I expected.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what the sales person said it would do. Antenna doesn't work for indoor use might work well outside.
No, I would not recommend this to a friendBrand response from Antennas Direct Expert
Posted .Hello JimD, we are here to help! Please give Antennas Direct a call and let one of our antenna experts help you get setup. We are available from 9am to 7pm Mon-Fri at 877-825-5572 CST.
Meh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't say it did anything any different than all of the cheaper antennas I have tried. Bummed because I waited 2 weeks to try it so I can't return it. My humble opinion only.
No, I would not recommend this to a friendDo not recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not give more than 4 channels with “great” signal. Did not realize best buy had return policy or only 14 days, and didn’t even set up until after 14 days. So I am stuck with this junk that didn’t work and out $90. Do not recommend
No, I would not recommend this to a friendBrand response from Antennas Direct Expert
Posted .Hi Angela! We are sorry to hear our ClearStream MAX-XR Antenna did not work out for you and the Best Buy return policy was not clear. We are here to help!! Please give us a call at 877-825-5572 and we will perform a FREE detailed signal analysis of your area and help find a solution for you. We are available Monday-Friday to help. Thank you for your purchase and honest feedback of our product.
Headache
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never picked up more then 33 Chanel’s after me fing it around 7; times to different locations. All depends on your home and location. Once again tired of having to play with everyday.i will stick with Hulu and get everything clear and what I want. Hulu+ live tv+ Disney+ ESPN for a great price and have Netflix 2nd tier.
No, I would not recommend this to a friendBrand response from Antennas Direct Expert
Posted .Hi Bruce! We apologize that our ClearStream MAX-XR HDTV Antenna is not working out for you. Placing an antenna in the right location is key to getting better signals. We do have a free app called Antenna Point you can download to your iOS or Android phone. Once you download, the app will identify your location. You will see the towers in the surrounding area, so you aim the antenna in the right direction to pick up the TV signals. If you have not already returned the product and this does not help, please give our tech support team a call at 877-825-5572 and they will perform a FREE detailed signal analysis of your location, this will better assist them in pinpointing what the problem may be. We appreciate your purchase and honest feedback.
Dumb
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not do any good at all. Would not get but 2 stations. Don't even try to make it work. Poor quality.
No, I would not recommend this to a friendBrand response from Antennas Direct Expert
Posted .Thank you for your feedback on the ClearStream MAX-XR antenna. We’re sorry to hear about your experience. We understand you may not be receiving the channels you expected, which could be due to a couple of common factors. We recommend running a channel scan on your TV or tuner to ensure all available stations in your area are detected, as this step is crucial for optimal performance. Move the antenna away from the TV and run another channel scan. Additionally, the number of channels received depends on your location and the broadcast signals available, which can vary widely. To help troubleshoot, give us a call and share your location with us and we will check the available channels in your area and provide tailored setup tips. The ClearStream MAX-XR is designed for strong performance, and we’d love to assist in getting it working for you. Please reach out to our support team directly, or let us know how we can help further! Call us at 877-825-5572 M-F 9am to 5pm CST or send us a message at support@antennasdirect.com.
Dave's Clearstream
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It did not perform. couldn't access Sutro Tower broadcasts that are well within range and strength.
No, I would not recommend this to a friendBrand response from Antennas Direct Expert
Posted .Hi Dave, please call our support team for help with the ClearStream MAX-XR. You should be able to receive signals if you are in range, so there might be a hill or another obstruction between your home and the tower. We are here to help and can determine this for you and help you position the antenna in the right place to receive those signals. We are available 9am to 5pm Mon-Fri CST at 877-825-5572.
Home use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In few words, didn't work well with me, tried it only indoors.
No, I would not recommend this to a friendBrand response from Antennas Direct Expert
Posted .Greetings! Thank you for your purchase and honest feedback of our product. Placing an antenna in the right location is the key to getting better signals. If you placed the antenna on the floor, for instance, the signals may not have been presented or low to the floor. For indoor purposes, even an indoor/outdoor antenna needs to be up high. Towers are 1500 feet up in the air. Most of those signals are not pointing down, so we always recommend placing the antenna up as high as possible to achieve the best signal reception. If you have not returned the product yet, please give us a call at 877-825-5572. We can do a free home signal analysis to help pinpoint what the issue could be. Thank you!
Nip
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy anything from Bestbuy yo gonna loose your money. The sell bad podcast and no ret policy even its week old purchase beware customers Best Buy no good.
No, I would not recommend this to a friendBrand response from Antennas Direct Expert
Posted .Hi from Antennas Direct! We understand you are not happy with Best Buy. However, you gave the product a 1-star review and this is not a product issue, it is a Best Buy return policy issue. Please contact Best Buy with your concerns.
If you are having any issues with one of our antennas, please call us directly at 877-825-5572. Thank you!
Save your money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work like it said it would..Could not get any channels
No, I would not recommend this to a friendBrand response from Antennas Direct Expert
Posted .Hi Keith! We are very sorry to hear this. It is odd to not be receiving any signal at all with the ClearStream MAX-XR. If you have not already returned the antenna, please chat with us online at https://www.antennasdirect.com/clearstream-tv-support.html or by phone at 877-825-5572. We do have a lifetime warranty on all our ClearStream Antennas, so we would like to troubleshoot to see what the issue could be so we can make this right for you. Thank you for your purchase and honest feedback.
No channels
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No channels, well within range … went and exchanged for more coverage and still didn’t get any channels.
No, I would not recommend this to a friendBrand response from Antennas Direct Expert
Posted .Hi LauraH! We are very sorry to hear this. The problem could very well be a location issue. At your earliest convenience, please give us a call at 877-825-5572 so we can perform a signal analysis of your location to help determine what the issue could be. We are here Monday-Friday to assist! Thank you for your purchase and honest review of our product.
Antenna
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work in the country and I’m 35 mikes from station
No, I would not recommend this to a friendBrand response from Antennas Direct Expert
Posted .Hello JohnD, we are sorry to hear you did not have a great experience with our ClearStream MAX-XR. There are various reasons that could be causing interference with the TV signals, such as other electronics in your living space or where the towers are located could be on the opposite side of your home. Also, sometimes the signal is not even present in your living space. Therefore, we always recommend installing the antenna up as high as possible in a room or outdoors. We also have a free app called Antenna Point you can download to your iOS or Android phone. Once you download, the app will identify your location. You will see the towers in the surrounding area, so you aim the antenna in the right direction to pick up the TV signals. If you have not already returned the product and this does not help, please give our tech support team a call at 877-825-5572 and they will perform a FREE signal analysis of your location, this will better assist them in pinpointing what the problem may be. We are available Monday-Friday to help. We appreciate your purchase and honest feedback!
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointing. Does not receive the channels as stated
No, I would not recommend this to a friendBrand response from Antennas Direct Expert
Posted .Hi DeborahM, we are sorry to hear you are having issues with the ClearStream MAX-XR Antenna. We have some troubleshooting tips that will help you receive the TV signals in your area. Please give us a call at 877-825-5572 and speak to one of our experts. It should only take a few minutes of your time. We are available Monday-Friday to help. We look forward to hearing from you soon. Thank you for your purchase and honest feedback.
Tv antenna
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was disappointed with the product and had to return.
No, I would not recommend this to a friendBrand response from Antennas Direct Expert
Posted .Hi there! Thank you for your purchase and feedback of our ClearStream MAX-XR HDTV Antenna. We apologize you have not had a great experience with our product. We wish that before you returned the product you would have given us a call. We take great pride in making our customers happy and have the best customer service in the industry. If you are still in the market for an over-the-air antenna, please consider trying us again. Give us a call at 877-825-5572. We will perform a FREE signal analysis of your area to determine which antenna is right for you and your location. We are available Monday-Friday to help!
- Pros mentioned:Channel count, Reception
Good quality for the money.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Better reception than other antennas I have tried. Most only got 30 to 40 channels, with this one I get 50+. Only downside loses signal with rainy weather and picks up some channels with no picture just labels.
I would recommend this to a friend - Pros mentioned:Picture quality
Great signal capture ability -- impressed.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced my old indoor antenna with this one and, boy, what a difference. No pixelation in the picture. Good picture quality. I installed this in the attic space of my house, high up in the roof rafters, and it works really well!
I would recommend this to a friend DON'T BUY!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There I was ready to put the antenna together & watch TV. They just happened to NOT mention that you have to buy a coaxial cable. I bought this because my simple ultra thin flat antenna didn't pick up WABC TV. Their customer service suggested I buy this type of antenna. The instructions were too small to see. The diagram was confusing. I couldn't pick up WABC TV.
No, I would not recommend this to a friendBrand response from Antennas Direct Expert
Posted .Hello DarrylE, our antenna box clearly states what is included, on the front of the box and on the back of the box. We are sorry to hear you didn’t pick up the channel you were expecting to get but this doesn’t mean it’s because of the antenna. There could be other factors such as obstructions like buildings or tall trees blocking the signal. Please give us a call and we can perform a free signal analysis in your area to find the cause and provide the right solution. We are available M-F from 9am to 7pm CST at 877-825-5572.
Question about having splitter already
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wondering if I already have a splitter with firestick, am i able to use another splitter or would i need to purchase 2 antennas. I have not purchased at this time
I would recommend this to a friendBrand response from Antennas Direct Expert
Posted .Hi Minki! We will need a bit more information about your setup in order to accurately answer your question. At your earliest convenience, please give us a call at 877-825-5572 and we will be more than happy to help. We can also perform a detailed signal analysis to be sure this antenna will work in your area before purchasing. We are here Monday-Friday to help. Thank you for your question!