Customer Ratings & Reviews
- Model:
- BN4001
- SKU:
- 7271045
Rating by feature
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers consistently note the excellent battery life and reliability of the Back-UPS 450VA Network 40 UPS. Positive feedback also highlights its surge protection capabilities, ease of use, and reasonable price. While some users mentioned the unit's audible alarm and weight, the majority of reviews were overwhelmingly positive. The compact size and availability of outlets were also frequently praised.
This summary was generated by AI based on customer reviews.
Good Unit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this for a backup for a TV Comcast HD DVR. Works ok but I was shocked the first the power went out the system only backed up the DVR for only 10 or 15 minutes. Was hoping for more time.
I would recommend this to a friendWaste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product is a piece of junk and complete waste of money. Power goes out due to a storm and the battery backup lasts about 10 minutes when it should last about 70 minutes. Do not buy. Waste of $75.
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking the time to review the BN4001, I do apologize that this unit did not fit your needs. The runtime is dependent on the size of the load attached and the current state of the internal battery. Please contact APC by Schneider Electric Technical Support at 800 800 4272 at your earliest convenience.
Good but ...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have used APC battery back-ups for many years and it seems that the day after the 3yr warrant expires they go bad! I still use them because the others don't seem to be much better.
I would recommend this to a friendWorked well, but not for long
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This UPS unit appeared to work great, until about 3 weeks after I bought it. I heard a beeping noise and didn't know what it was. When my computer and 50" TV/Monitor suddenly shut off, I figured out what was beeping. The unit was no longer charging the battery back up, so now I have a really expensive surge protector until I can return it.
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking the time to review our BN4001. We appreciate the feedback and were sorry to hear about this issue. Please contact an APCbySchneider support team at your earliest convenience and we will be happy to assist further. We can try some troubleshooting steps and replace the unit if need be if it is still covered by the warranty,
Easy to set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No problem to hook up. Became fully charged and supports 2 computers, router, and printer
I would recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for your review. Have a nice day.
Good product for price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for, nothing more or less. It is an average product
I would recommend this to a friendsuits my purposes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is first time I a non-APC brand. Looks good to me.
I would recommend this to a frienddoes not last as long as it says
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.box says will last 69 minutes , had a power outage and only lasted 10
I would recommend this to a friendDoes what expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does what I bought it to do - not spectacular, but adequate.
I would recommend this to a friendDid not work during power failure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A week after purchasing this, the electricity went off for about two seconds when I was using my iMac, and the computer immediately shut down. I don't know if the power surged bhe backup did not keep it running. Disappointing.
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking the time to review our BN4001. We were sorry to hear about this issue and would like to help. Please contact an APCbySchneider support team for further assistance. We offer email and chat services through our support site and you may also contact us directly at 800-800-4272.
Underdelivers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It advertised about 25 minutes worth of battery life but it only ran my router for about 4 minutes. Doesn't automatically engage but instead must be flipped on once the power is out.
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking the time to review our BN4001. We appreciate the feedback and were sorry to hear the unit is not providing the expected runtime. With a 200 watt load connected, you should expect to have 4 minutes of runtime available. Please double check the maximum possible power draw of the attached equipment to ensure it falls below 200 watts. In order to have 25 minutes of runtime available, the attached load should be around 70 watts. Please reach out to an APCbySchneider support team if you need further assistance. We have email and chat services through our support site and you may also contact us directly at 800-800-4272.
NOT THAT HAPPY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.HOPED THIS WOULD STOP THINGS FROM SHUTTING DOWN WHEN WE HAVE POWER OUTAGES, (WHICH HAPPEN ALMOST DAILY) BUT ITS NOT WORKING TO WELL FOR US.
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Dear Kimberly,
Thank you for taking the time to review our BN4001. We were sorry to hear about this issue and would like to help. Please contact an APCbySchneider support team at your earliest convenience. We offer email and chat services through our support site and you may also contact us directly at 800-800-4272.
inadequate power reserve
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.if I had it to do again I would get a power reserve of at least 600 va, the 450 just doesn't have enough
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking the time to review our BN4001. We appreciate the feedback. Please do not hesitate to contact an APCbySchneider sales and support team if you ever need help selecting the best UPS for your needs. We offer email and chat services through our support site and you may also contact us directly at 800-800-4272.
- Pros mentioned:Reliability, Surge protection
Good Protection For The Price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this unit from APC on sale. So far it has worked flawlessly after two losses of power. I live in Central Florida, the lightning capital of the world, and surges along with loss of power are frequent. This helps protect my PC and other expensive peripherals. Be sure to go in the bottom of the unit and connect the battery terminals before plugging it in.
I would recommend this to a friend Battery Life issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After a full day of charging if a computer and printer is plugged into it will start beeping whenever the printer is in use.
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Hi John,
Thank you for taking the time to review the BN4001. We typically do not recommend connecting a printer to a smaller Back-UPS unit. Printers draw much more power when first powered on and while printing and this additional power draw could force the UPS to run on battery power. If it is not mission critical for you to print during a power failure, it may make sense to move the printer to a separate surge protector.
I hope this helps!
Definitely not network.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely not network. Only stabilizes your power.
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for your review. Yes, I'm afraid this Back-UPS is not network manageable. Our units that are will be in our Smart-Ups line. Those are compatible with our network managment cards that allow for remote monitoring. Thank you.
- Pros mentioned:Battery lifeCons mentioned:Noise, Weight
Network backup
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this item for my computer, external hard drive, router, and printer, so far havent needed to use the battery backup as the power hasnt gone out. It heavy and well made, doesnt make any noises!
I would recommend this to a friend Great UPS with one flaw
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This UPS is very well made, has a robust, easily replaceable battery, and would rate 5 stars if it weren't for the spacing of the receptacles on the unit. Three of them are too close together to allow plugging in the transformers that often power modems side by side. I had to purchase short, 12 inch, extension cords to allow me to plug in all the transformers that power the two modems and a router for my wi-fi and cable based phone. Other than this problem, which won't affect everyone, it is fantastic unit that I highly recommend. I bought two of the these units and in my other application the receptacle spacing was not a problem.
I would recommend this to a friend- Pros mentioned:Surge protection
Works Great, But Won't Last Long
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchase these APCs for my computers. They don't have the longest battery life. With a monitor and desktop computer, it won't keep you up for long if the power goes out. But it's rare that the power goes off for more than a minute or two. Worse than long black-outs are the spikes and brownouts that can occur throughout a given day. Those power variations can be extremely detrimental to your equipment. These APC units keep everything stable. If the power flickers, I know my equipment is fine. The surge protection and the warranty are great additions. The battery will come disconnected and you will need to connect the battery properly before using this the first time. If the battery dies, you can purchase a replacement online. I recommend these APC units for anyone with a computer. They're great for everyday power fluctuations.
I would recommend this to a friend Works as described
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good UPS unit. Using it for a small NAS unit, works well so far.
I would recommend this to a friend