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Customer Ratings & Reviews

$127.99

Customer reviews

Rating 4.8 out of 5 stars with 700 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers have good things to say about the Back UPS, 900VA/480W, Floor/Wall Mount 120V, highlighting its long battery life and overall performance. Users appreciate its ease of use, ideal size, surge protection, and the convenience of the USB port and multiple outlets. While the product is generally well-received, some customers have noted concerns about noise and the alarm.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 700 reviews
  • Rated 4 out of 5 stars

    Nice power back up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this because of the way the layout of the power plug slots were.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good I think I need to pick up a few more of them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Exactly what we needed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was exactly what we needed to replace a faulty UPS.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    hoping will solve our frequent poweroutages

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New purchase; no power outages yet to test it out.

    I would recommend this to a friend
  • Cons mentioned:
    Alarm

    Rated 2 out of 5 stars

    Look for a better one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked only for a day. Started giving an annoying continuous alarm even if there was no power surge or outage. No way to stop the alarm. So, returned back to the store. Manual was not much of help.

    No, I would not recommend this to a friend
    • Brand response from APCProductSupport
      Posted .

      Thank you for taking the time to review our UPS. I am sorry to hear that you ran into issues with our unit. If run into issues with our units in the future please do not hesitate to reach out to an APCbySchneiderElectric support team. We would be happy to assist you in resolving any issue. We offer email and chat services through our support site. For the fastest service visit our chat at https://www.apc.com/us/en/tools/chat/. APC

  • Rated 5 out of 5 stars

    Suits my purpose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my purpose, this one I use exclusively to protect my network, in the case of a power outage, at least we still have access to our phones considering network coverage is spoty where we live, and this allows me to keep my network up long enough for emergency calls etc.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Faulty unit

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On/off switch stuck down in the unit. Couldn’t get it to pop up. Also, it’s the ugliest thing I have ever seen.

    No, I would not recommend this to a friend
    • Brand response from APCProductSupport
      Posted .

      Thank you for taking the time to provide feedback about our UPS. I am sorry to hear of the issues you are facing and apologize for any inconvenience it has caused. This UPS would come with a 3 year warranty. At your earliest convenience please reach out to APCbySchneider to troubleshoot the issue further. We offer email and chat services through our support site and you may also contact us directly at 800-800-4272 option 4 or visit https://www.se.com/us/en/work/support/ and look for the chat icon available from 8AM-8PM EST. APC

  • Rated 3 out of 5 stars

    Corn locations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Locating the control switch on the same side as the outlet totally sucks.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Returned it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned it. Not convinced we need it yet. Maybe next year.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works fine

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to work just fine... no issues so far....

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Size
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Never know you needed it…until you do!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to give the APC - Back-UPS 900VA 9-Outlet/1-USB Battery Back-Up and Surge Protector a go while on my search for a dependable home office battery backup. During recent power outages I realized just how dependent the day-to-day functioning of my home is on Wi-Fi connectivity. All of my televisions, my computer and laptop, as well as my home phone and alarm system run off of it-and there is nothing worse than being in the dark for an unknown amount of time with nothing to occupy you and no way to communicate with the outside world. I currently own a different battery back-up unit that we use to power a CPAP, lamp, and box fan, so I am somewhat familiar with how these work. This APC model is definitely an upgrade on the current unit that I have. While heavy at 8.4lbs, this unit is 2/3 the weight and ½ the size of my older model. Its design is more streamlined and less bulky-making it easier to conceal in a room. It is unnoticeable beneath my desk and it also offers the option of wall mounting (a mounting template is included in the user manual). This particular item is rated for indoor use only. I suggest reading the User Manual before attempting to use this battery backup since they are not all exactly alike and it is not ready to use out of the box. The manual contains very detailed information regarding the various alarms that may sound (low battery, sleep mode, detected overload, etc.), the meaning of the different colors of the status indicator light, as well as a troubleshooting guide. Not included is a list of estimated runtimes with different electronics in use. This is actually printed on the top of the box but would be a welcome addition to the User Manual. The unit arrives with one battery connection cable disconnected but provides simple instructions for quickly outfitting it for use. You plug this unit directly into a standard wall outlet (never an extension cord) and allow it to charge for around 8 hours initially. I allowed it to charge overnight. I have no plans to unplug this at any point because I never know when I will need it to be fully charged and ready to kick in. Be sure to place it in a location that allows for good air circulation since it can collect dust easily as well as get warm because of the power it puts out. While all 9 outlets offer surge protection, only 6 of them also offer battery backup so be aware when plugging in your electronics. There is one 5V 2.1Amp USB port on the unit that would be handy for charging a cell phone or tablet. I give this unit 5 stars because when I simulated a power outage with my computer and network gateway plugged into it there was no noticeable disconnect in the power supply. The transition from the home power supply to the battery backup appeared seamless. The battery backup provided power for approx. 65 minutes before starting to beep and notify me of low battery power. I am definitely considering purchasing another for my son to use in his home and recommend that everyone have one as well in case of emergency.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A consistent workhorse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our go-to for all of our computer equipment. Love that you can replace the internal battery instead of having to buy a brand new unit

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No USB monitoring port

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have removed the USB monitoring port, which was one of the best features.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mixed Result

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returning because my assortment of ac plugs are at weird angles and this unit requires more uniform plugs.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for SOHO

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for SOHO. I have a PC, printer and dual monitors hooked up to this which gives about 15 minutes of battery standby.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Why does this thing have a speaker? I'm half deaf.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started to scream louder than a smoke alarm in the middle of the night. There was not a power outage. The outlet was fine. It just wanted to have a deafening scream at 2:30AM. Buttons not responsive. I even yelled at it. I took it out to the yard and left it. In the next evening It was still screaming when I heaved it in the landfill. This thing is sealed cant fix it.

    No, I would not recommend this to a friend
    • Brand response from APCProductSupport
      Posted .

      Thank you for taking the time to review our Back-UPS 900 VA unit. Please do a logic reset with the unit by turning it off, then unplug it from the wall socket and disconnect the battery. After those, please press the power button for 5 seconds while it's still unplugged from the power source and while the battery is disconnected. If the issue persists after doing the logic reset, please contact us via chat: https://www.apc.com/us/en/tools/chat/ or phone 800-800-4272, to assist you further. APC

  • Rated 3 out of 5 stars

    Battery Backup

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to return this since it didn't have the correct hookup for our computer

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works great for frequent brown outs

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on my PS5 and 4K OLED TV. We have frequent brown outs in our area and this is a life saver for the PS5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t have to reboot the internet anymore!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to use with eero wifi!!! Big difference at my house! I don’t have to reboot the internet anymore!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this for wireless router, switch and cable modem. Great runtime. Quality product, per usual APC

    I would recommend this to a friend