Customer Ratings & Reviews
- Model:
- P11U2
- SKU:
- 5075000
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.9 out of 5 stars
Customers are saying
Customers enjoy the convenience of the SurgeArrest 11-Outlet PDU, praising its multiple outlets, USB ports, and long cord. They appreciate the reliability of the APC brand and the surge protection it provides for their valuable electronics. While some find the size bulky and the price expensive, overall, customers are satisfied with its functionality and performance.
This summary was generated by AI based on customer reviews.
Cant handle a printer plugged in
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to replace a really old one and this does not work. It only has a brother printer and a desk fan plugged in. At random times my printer will just restart. The printer even restarts if I move the surge protector. The on and off button is loose also. Will return this when I get a chance. It does not work.
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking the time to review one of our SurgeArrest untis, we appreciate the feedback. First, please make sure that your printer is not a laser type printer, or else, please refer to https://www.apc.com/us/en/faqs/FA158812/. I'd also suggest that you reach out via chat: https://www.apc.com/us/en/tools/chat/, to further diagnose the unit.
Very poor quality!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.6 of the 11 electrical outlets do not work. Nothing will sit in those, so can only use 5 of them, discarded this product and bought a different 12 plug surge protector that ALL the outlets work!
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking time to provide feedback about our unit. We appreciate the feedback and apologize that that you had some issues with it. Moving forward, please do not hesitate to reach us out via phone or chat to help with some troubleshooting steps. We hope you still consider APC by Schneider Electric for your power protection needs again in the future.
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great surge protector with great configurations. Worked first week I had it with a power surge.
I would recommend this to a friendI like it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.But this thing's got a "faulty wiring indicator" that lights up when the outlet isn't wired properly. I called an electrician, he says the outlet is fine. I don't know who to trust!
I would recommend this to a friendUsed for a day , returned
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was on sale and thought it was a good deal. Used for about a day before returning. Weird “burning” smell coming from the strip, with it providing power to only a few devices. Didn’t feel safe leaving it in use.
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking the time to review our unit. I am sorry to hear that you about the issue you ran into with the unit and inconvenience it caused. The unit definitely shouldn't have had a weird smell coming from it. If you ever run into this issue in the future please do not hesitate to reach out to an APCbySchneider support team. We would be happy to assist you in resolving the issue. We offer email and chat services through our support site. For the fastest service visit our chat at https://www.apc.com/us/en/tools/chat/.
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very solid built. I ordered online and picked up in 30 mins. Does as advertised .
I would recommend this to a friendworked for a day
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worked for like a day or so and returned because it kept making a pinging noise for a much better buy aterwards. i don't recommend this product at all. 0/100
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .I am sorry to hear about the issue you experienced with our surge protector. If the unit you purchased is another APC unit and you run into any issues with the unit please do not hesitate to reach out to an APCbySchneider support team. Our surge protectors would come with a life time warranty that would cover any factory defects on the unit. We offer email and chat services through our support site. For the fastest service visit our chat at https://www.apc.com/us/en/tools/chat/.
Good Value!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was as expected. Was used for a family friend and an EZ setup Fair Price!!!!
I would recommend this to a friendgood enough
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this on sale and for the price I got it it's good ..the plastics form the outlets that are bad quality they can fall off so easily the only reason I will keep it it's because of the price
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking the time to provide feedback out our unit. I am sorry to hear that you are having problems with the outlets. Please reach out to an APCbySchneiderElectric support team for further assistance. We would be happy to assist you. We offer email and chat services through our support site. For the fastest service visit our chat at https://www.apc.com/us/en/tools/chat/.
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great features and it gets a lot of use without worrying about a power surge.
I would recommend this to a friendWorks fine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a surge protector. Works fine and have had no issues or problems
I would recommend this to a friendPoor Quality for price
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The angle of the top and bottom outlets is slanted which makes it difficult to plug things in. My whole top row is messed up and Best Buy didn’t want to help with this. So I’m only able to use the middle row.
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking the time to review our UPS. I am sorry to hear that you ran into issues with our unit. I will pass along your feedback to my colleagues in product management. Also if the outlets aren't working on the unit please do not hesitate to reach out to an APCbySchneider support team. We offer email and chat services through our support site. For the fastest service visit our chat at https://www.apc.com/us/en/tools/chat/.
Great home office protection!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great to organize and protect all of my office components
I would recommend this to a friendGreat for multiple devices
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Probably one of the better surge protectors I’ve had.
I would recommend this to a friendDo Not Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this a month ago for my PC/monitors. We had a power outage last night with a surge where power went on/off rather quickly. My monitors and PC were OFF at the time, still somehow my monitor got fried. I thought this is supposed to protect? Sure didn't do it's job.
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking the time to review our UPS. I am sorry to hear that you ran into issues with our unit. I recommend reaching out to an APCbySchneider support team so we can look into this issue further. We offer email and chat services through our support site. For the fastest service visit our chat at https://www.apc.com/us/en/tools/chat/.
Upc surge protector
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I dont like it the plug ins only work on 3 of the 11 outlets.
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for your review. We are sorry to hear about this issue. This device comes with a lifetime warranty, so please contact APC support if your need further assistance. Just go to our APC support site and click on the Chat Quick Link.
Quality is meh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently built a desk for my son and decided to use this product under the desk. It was working fine but within a week, USB stopped working and some ports doesn't work therefore I had to pull the plug out and in again.
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking the time to review our UPS. I am sorry to hear that you ran into issues with our unit. I recommend reaching out to an APCbySchneiderElectric support team for further assistance in resolving the issue. We offer email and chat services through our support site. For the fastest service visit our chat at https://www.apc.com/us/en/tools/chat/.
Great for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works for what is meant to do. Down part to it was that it blew a fuse on my wall so had to run another extension cord
I would recommend this to a friendStay Away from this product for PC use.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product failed after a few months. It would cause my PC to shutoff when coming out of sleep mode or occasionally during use. I was happy to discover it was this product and not the power supply on my brand new PC.
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking the time to review our UPS. The surge protector shouldn't cause your PC to shutdown. At your convenience I recommend reaching out to an APCbySchneiderElectric at your convenience so we can look into the issue further. We offer email and chat services through our support site. For the fastest service visit our chat at https://www.apc.com/us/en/tools/chat/.
Eh
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The plugs didn’t go all the way in. I had to return it.
No, I would not recommend this to a friendBrand response from APCProductSupport
Posted .Thank you for taking the time to review our surge protector. I am sorry to hear that you ran into issues with our unit. The outlet ports on the surge protector would be snug but you should still be able to plug into the surge protector. The plugs are snug to prevent the equipment from failing out. I recommend reaching out to an APCbySchneiderElectric support team for further assistance in if you are still having issues plugging in equipment to the unit. We offer email and chat services through our support site. For the fastest service visit our chat at https://www.apc.com/us/en/tools/chat/.