Customer Ratings & Reviews

This iPad was used infrequently since purchased in December 2019. Went to use it after charging (hadn't been charged for about a month), and could not get it to turn on. The iPad had a black screen, through attempts at resets (depressing Home and Power buttons and trying to connect to iTunes, which did not recognize it). The back was warm in the area of the motherboard. The Geek Squad told us that, if we were to send it for repair to Apple, we would get a replacement iPad as their "fix." However, it was out of warranty (so we would have to pay for this "fix"/replacement) and we had needed data on it that was not backed up. We took the iPad to a wireless repair shop, who stated that the iPad was in need of micro soldering but that they could not help with this. We were then referred to another repair shop (Hey iRepair in Norwich, CT) who provided a very knowledgeable and saving repair to the iPad to get it back to working condition. The repair shop determined that the iPad had burned out capacitors and a TriStar chip due to sending too much current into the iPad. We had used an Apple cord and charger for the iPad but it seems that the iPad did not prevent its own overcharging. We were told that, after the first capacitor burned out, and charging continued, the other capacitor and chip also burned out. At least the shop was able to replace the affected parts and give us a working iPad, especially since we needed the data and we already had an Apple pencil for this seventh generation iPad that is not compatible with the newer iPad models. Highly recommend contacting Hey iRepair if you find yourself in a similar position with an iPad.

I bought this to use for my schooling and it was the best choice.

Good buy it could be a little cheaper since more than one was purchased

Don’t pay retail price - wait for the sale and then buy open box item

Love the Ipad! Shipping was super fast! Would definitely order again!

I bought this and it does what it needs to! I love apple products

Does everything I need it to do. This iPad was to replace my older one.

Loved my first-generation Ipad, have had it for 8 years. This one, not as much. It constantly updates and it is not as user-friendly as the first one. Otherwise, it functions correctly.

Love. Bought it to take notes, best buy had great price

I do love this device just wish it came without the home button

This iPad is a great value for students. The display is great also.

does what I need it to do yes it does. And I like the apple product

Highly recommend for anyone on the go and looking to stay connected.

My son wanted an upgrade to use the drawing feature and he loves it.

Works great for doing simple tasks such as apps and surfing the internet

New iPad that has pencil support! Amazing for school or work!

New I pad quick , intuitive, great screen , hay it's an apple

Great product and easy to use. Bought in December at Black Friday price.

I just love apple products and it’s easy to use. My kids love it

I got a great deal on this! Love Apple & Best Buy!!! Thank you!! Cindy