Customer Ratings & Reviews

I purchased this iPad because my previous iPad, which I need for work (psychotherapist), was failing to process Notes properly. Also, because the new one was on sale. Inevitably, I stumbled in not realizing that neither Best Buy nor most retail stores offer direct phone contact anymore. Still, when I came in you had it in stock, albeit shelved, and the purchase was made. I have had more irksome issues with Apple. Attempting to migrate between iPads through iCloud was a bit of a disaster. Let me just add that I prefer Best Buy's policy of simply not accepting calls to Apple's supposed AppleCare, which seems to be hiring unqualified people with no tech-support background beyond working through Systems Preferences, etc. I should add, I'm 77 years old, and can remember better days in both tech and retail environments. My main challenge now is to integrate my iPad with a MacBook Pro M1 Computer I bought several years ago at Best Buy in Ithaca NY. I was a geek squad member there; someone was supposed to come to my house and help me integrate my devices, however, he let me know on the day we picked that he had forgotten that the Daytona 500 was running and would have to get back to me. I canceled my geek squad membership, with significant resistance from Citibank (again, no phone calls accepted). In summary, the iPad I bought recently from Best Buy seems to work. While I understand that the entire retail environment is in decline, I still wish I could find support for integrating the iPad with the MacBook (and the phone, an older MacBook, and so on). I now live in Rochester –if per chance I win this lottery, I would spend it all a visit from a competent, qualified tech-support person to help integrate my home office tech environment. (e.g., can't add Apple photos to this site).

Great upgrade for my original iPad. This works really great. I would be able to use as my every day driver if needed. Battery is good unless your are streaming a lot of videos

I had an old mini iPad which has much less capacity. This iPad has much more storage and perfect size for me to put it on my piano score holder. It's light and handy. It's not expensive. It's worth it to get it!

Absolutely love this Ipad , it is a great size, not heavy and display is on point. Love my IPAD

I was able to upload 20 large file games in a matter of minutes. My old iPad got hot and it took all day to load more than 1 large file game at a time. It was worth the upgrade.

Nice display and slim package. Easy to use and good battery life.

Love this tiny computer! Does exactly what I need and fast! Highly recommend and I might purchase another :)

I love the size of my ipad. Its not too big or too small. It serves its purpose for what I use it for. Colors on the displays are very sharp.

This has been a simple and easy to use product. I’ve been very pleased with the functionality and ease of use with a pencil. Screen is good size, and clear as day. Functionality hasn’t had any issues to this point.

I have had this iPad for several years and have had no issues. It works well, is easy to transport, and has a decent battery life. I do not use it for gaming or for streaming apps.

Expensive son of a gun product. But, I wanted to treat myself and upgrade my ancient ipad mini. This is faster, clearer, and has more storage for my needs. Great for watching movies and for typing up some work documents.

Very fast great battery life clear pictures great for kids and adults

I have had 2 Ipad in the past. The problem was that I never bought enough memory but this one is 256 gb. The ipad is a perfect alternative to a laptop. The 10.2 inch is outstanding and works well with the keyboard case and the apple pencil. Ipad is a little pricey but it is the standard.

I brought these IPads for my granddaughter,They really enjoyed them a great buy

I had a mini prior to getting this iPad. I like the larger print when reading my email or the news. Additionally, the individual programs perform very well. And video tutorials are easier to view with the larger graphics and print.

My daughter is now a iPhone user so decided to add an iPad to her technology resources. Since I am an Android User I know nothing about iPad features so did a lot of research to determine which iPad to purchase for her. Apparently only 64 or 256 GB are available and cannot imagine only having 64 GB for a brand new iPad expected to last 5 to 10 years. Opted for 256 GB and the price point difference was maybe $100. Thought about paying extra for one of the cool iPad colors but it's going to be inside of a case anyway so opted for the space Gray which has a really nice look to it when out of the case. Including the pencil was a no-brainer. Considered a keyboard but a 13-year-old is not going to use a keyboard on an iPad. It goes without saying she loves it!

Upgraded from iPad Air 2. Also can answer phone calls. Glad I upgraded!

What we like about the iPad: it syncs with our iPhone and we are able to read and write texts and emails on it. It's a nice size for watching movies on airplanes, and has a plug in for earphones. We understand that service and repair are easier and better. When our Surface died, we were unable to repair it or transfer any data from it. We have only owned this iPad for 2 months so are unable to speak to durablility and to battery life (it does hold its charge for at least 3 hours of movie watching and recharges quickly). We will contine to use our Dell PC desktop for photo editing and word processing. I do like that when typing on the iPad you can hit the spacebar twice for a period, just like the iPhone.

I don’t like change but changing from my original IPad to this one was a breeze. The iPad is very similar to what I am used to and the Geek Squad is invaluable - I would buy there just so I have access to them. AND The store is clean, not cluttered with aisles easy to walk. I do enjoy being greeted right away and being directed to where I need to go.

I like it works fast easy to use and it fits in my purse.