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Customer Ratings & Reviews

Your price for this item is $263.99
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The comparable value price is $329.99

Customer reviews

Rating 4.9 out of 5 stars with 32084 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are impressed with the 10.2-Inch iPad (9th Generation)'s ease of use, price, and screen size. Many also praise its battery life and performance, finding it a good value for the money. While some wish for more storage, the overall feedback highlights a positive user experience. A few users noted that the camera quality could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1508 Showing 30,141-30,160 of 32,086 reviews
  • Rated 4 out of 5 stars

    iPad purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has been good. Only issue so far is that we are not able to transfer past texts. The auto setup was nice though no written instructions came with the unit.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ipadi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new iPad. Found out I had to change my regular email address I had on my other iPad which made things more difficult. I had to contact so many people in order to get mail.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very Slow and Lagging

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow and lagging I am extremely disappointed in this product. I cannot believe how slow it is. Why did I pay money for this????

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Ipad

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves it. If you don’t have an iCloud account you will need to create one. A little difficult to get everything setup if you have never done becore

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad battery life ..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy Apples but not this ipads poor battery life

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Found out later

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because I really cannot download several apps the RAM needs an upgrade to multitask I may have to purchase another tablet.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not enough storage

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not enough storage and doesn't hold battery long enough!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Check the size carefully, new shape

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am unbelievably disappointed. I bought this as a replacement for an older iPad and based on the information here I expected it would be the same size. It arrived and I didn't have time to deal with it, I go to open it now, it won't fit in the keyboard folio I have, or anything else I own, it's a totally unique size, and I'm five days past the return date. So apparently I have to spend $150 on a new keyboard. I'm so frustrated I could just scream.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    iPad Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constantly freezes, so annoying! This is the first Apple product that I would not recommend.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Ipad 10.2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered online, and went to pick up. Staff were great. Ipad had a bit of trouble transferring from old to new, but ended up finally getting it to work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 1 out of 5 stars

    Good deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price uses 1gen apple pencil and works well for beginner art student!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Value for money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple design and good configuration considering the budjet friendly ipad. Working nice and great one day delivery by best buy. Good packing as well

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Defective

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery dying fast after a couple of months. Need to keep charging it all the time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Touchscreen doesn’t work after 1 day

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turned on brand new ipad on Tuesday. On Wednesday, the touchscreen didn’t work. Couldn’t restart it as instructed by Apple. Advised to let the battery die and then hope that I can restart it after that. Was told by geeksquad that this is jot an uncommon problem.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Shame

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wish I could have put hands on this one. Best Buy state it would arrive Wednesday when I bought it. It showed up the Saturday before. It was stolen off my porch. I called they stated they would resend it. It showed up in my order then they canceled it. No longer will I be a Best Buy customer. They lied to me.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Average iPad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Good average iPad. Upgraded from a 5th gen to this. Camera is not the best. Good for doing basic things.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Retired

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was smaller than my older iPad. But it was easier to use screen pad for look ups and account management of bill pay and investment web sites.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Where’s the help!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took longer than I liked to get this item. There was very little help to see where I needed to go to get this item. Product itself is great.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t buy here

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The I pad would have been great if I received it in timely matter and not broken . The one I did secure from competitorn works outstanding

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    System issuez

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps freezing sometimes iCloud doesn’t sync properly. When I play games on it the game freeze.

    No, I would not recommend this to a friend