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Customer Ratings & Reviews

Your price for this item is $263.99
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The comparable value price is $329.99

Customer reviews

Rating 4.9 out of 5 stars with 32084 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers are impressed with the 10.2-Inch iPad (9th Generation)'s ease of use, price, and screen size. Many also praise its battery life and performance, finding it a good value for the money. While some wish for more storage, the overall feedback highlights a positive user experience. A few users noted that the camera quality could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1509 Showing 30,161-30,180 of 32,086 reviews
  • Rated 2 out of 5 stars

    Ok I guess

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meh. It had lots of issues. Returned it after two weeks.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor salesman

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t explained properly, good item but not great. A little sales experience would have upgraded me- easily

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Ok but missing components

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box. Was missing the charging plug and cable and was in alt packaging. Was given an addtl discount at the store for missing parts

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Scammers got you and I

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The scammers got me. And shame on you guys for not asking for ID just because you have a barcode that's bull crap so these scammers got me for nearly $500 from you.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Battery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery not working out the box. This guy s the3 Ed iPad I’ve gotten that was. NEW and didn’t work. Very disappointed.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Hardware issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has hardware issues and I’m over it. I have two o the same iPad because the battery went out on the other one

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Felt less intuitive and less responsive than an older iPad pro. May as well have bought a Kindle.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad policy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been just month and few days I ordered from best buy, now they decreased price by $50, and they dont want to match price. Really upset about their policy. Would never recommend to buy frm best buy

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bestbuy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time I bought this item. Tablet is ok but service was not. First time they said I have reward for next time . But it is nothing.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Should be better

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nicely made but not very good at anything. This only exists so you'll be disappointed and go buy the more expensive version.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Watch open item purchases

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an open item purchase. It was shipped barely wrapped in bubble wrap and the iPad was on. When I started setting up the iPad it had black lines going through the middle of it. This was a open item like new.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The WORST Electric product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd NEVER buy an apple product. This iPad is dead within 13 months of using. Called Apple support and it says most possibly the battery is dead, which would cost around $110 and if there's any other parts wrong that'd be $250. These products are simply jokes! I own an Apple TV which performs wayyy inferior than a $40 Amazon Fire stick when it comes to full 4K with Dolby sound.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    A notepad in an iPad

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh I'm planning on an Apple product it's no different from Android can't tell the difference so I pay more

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy from Bestbuy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy proved to be disappointing as my package was stolen. Despite their claim of delivery, they failed to confirm the correct address. Regrettably, Best Buy neither refunded my two iPads nor took any steps to investigate the situation. I strongly advise against making purchases from them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    iPad Order

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not satisfied I placed my order on Dec 19th and still never got it put in for a refund and haven’t got that either and the sad part about it all is it was a Christmas gift for my baby..I’ve done chat and called numerous of times even asked to speak to a supervisor and it never happened

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Now I dare not buy online At best buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very disappointed not only did I not receive this item but also had to pay for it.This is the most haunting moment when I buy online.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Need USB C charging

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPad is the most wanted device for kids and is recommended. However, I hate the Apple lighting charging cable. It uses USB C to lighting charging.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Just right for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the updated A14 bionic and the tried and trusted robust design. This lil ipad is going to be a perfect Holiday gift.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 1 out of 5 stars

    Tablet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tablet very easy to use . Bought this tablet for my self and going back to get another one for my son

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cant get on

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wont let me get on. Having to wait a long time to renew password so i have to just wait havnt got on just upsaet having to wait aand wauit i cant even see what im writing because it is covered by contiue button and then i have to write fifty words of i cant geton it this stinks so much whatever man

    I would recommend this to a friend