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Customer Ratings & Reviews

Your price for this item is $263.99
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The comparable value price is $329.99

Customer reviews

Rating 4.9 out of 5 stars with 32084 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are impressed with the 10.2-Inch iPad (9th Generation)'s ease of use, price, and screen size. Many also praise its battery life and performance, finding it a good value for the money. While some wish for more storage, the overall feedback highlights a positive user experience. A few users noted that the camera quality could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1510 Showing 30,181-30,200 of 32,086 reviews
  • Rated 2 out of 5 stars

    Not impressed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my wife. She was underwhelmed. She'd rather use her android phone instead of using ios. Returning.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty much what a 4 yearold needs now

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just need some more employees in the electronics area was a biy of a wait only one employee on the floor to help out!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    iPad never arrived, no replacement, no refund

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, I did not get to use the iPad I ordered because it never got delivered to my address. Best Buy refused to send me a replacement, refund my money or initiate an investigation about the missing iPad with FedEx. I will never order anything from this company again.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Tablet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor quality Difficult to get around Unclear directions

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    ipad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great ipad, we just need to learn how to use it, since we've always had a laptop and this is a little different

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Break fast

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a nice screen protector and case 4 year old dropped it from his height and it shattered!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cracked screen and Best Buy wouldn’t help exchange

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift was for my daughter for Christmas and when opened screen was cracked and Best Buy would not accept the return or exchange item.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xmas gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift for my daughter it’s one of the gifts she wanted for Xmas she’s able to do a lot of things on it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered and paid for an Ipad 8, I received an Ipad 5, which I already had.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Open box in “ like new” condition.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an open box in “ like new” condition. Unfortunately the iPad glitches and is slow. Would like to return it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy online

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never got the item. Poor delivery service. No one takes any responsibility if something happens with the delivery

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy with Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price dropped within 30 days of purchase but Best Buy only has a 14 day return period and they refused to price adjust. Buy from Amazon instead, same price but 30 day period

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not much worth

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not satisfied with performance completely And not wirth

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Tablet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and decent price got it when it was on sale.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I pad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery dont last long when playing games. Coul have came with longer battery life between charging

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product make my like lot easier and better, I m happy to have it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Item great. Best Buy not.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing wrong with the IPad. Purchased decision was contingent on trade in value. Trade return label has never arrived. Trade in department does not respond to emails. Regular customer service is unable for to help.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great apple product. I am completely satisfied with best buys service regarding this purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good in overall

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The great ipad for middle class family, but the price has been increased significantly year after year.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a long time to receive this item. Customer service did not resolve my issue from the first and second try of communicating with them. Ordering from you guys has just been extremely disappointing and such a hassle and waste of my time. Never again!

    No, I would not recommend this to a friend