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Customer Ratings & Reviews

Your price for this item is $263.99
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The comparable value price is $329.99

Customer reviews

Rating 4.9 out of 5 stars with 32084 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers are impressed with the 10.2-Inch iPad (9th Generation)'s ease of use, price, and screen size. Many also praise its battery life and performance, finding it a good value for the money. While some wish for more storage, the overall feedback highlights a positive user experience. A few users noted that the camera quality could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1516 Showing 30,301-30,320 of 32,086 reviews
  • Rated 1 out of 5 stars

    APPLE 12.2 INCH IPOD

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    RETURNED IT, GOT A BETTER DEAL AND BEST BUY WOULD NOT PRICE MATCH.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very goooooooooooooooooooooooooooooooooooooooooood

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Use it to watch videos

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An expensive youtube machine. Great use for that..

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Screen is def not the most durable thing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a few weeks of use the screen started making a cracking sound on the bottom portion of the display.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    iPad 9

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPad mini has the same qualities it’s a little pricey but this one sucks and is huge

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not what you think

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was not the same as I had before. It is not as it is shown on there web site

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ipad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ehhhh. Thought it would be faster. It’s just ok. Oh well

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Slow getting help

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be nice to have someone help set it up instead I have to wait almost 3wks.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cuts Off

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought for my son for Christmas when he puts his pass code in the IPAD cuts off!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Out of patience!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terribly difficult to set up. Working with Best Buy people and Apple Store and Apple support. At this point, still not functional. Going on 3 months.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't like Apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, I really don't like Apple products. it's not reliable as Android products. But I have to buy it because of my kids. I had the 7th generation last year, it stopped working for no reason, and when I tried to contact Apple, they said it cost $250 to fix it. Man, it's like buying a new iPad.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    BESTBUY return policy saved the day.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't able to resolve the wifi connection problem. We are an all apple household and this was disappointing. BESTBUY return polcy made it easy to return. 5 STARS BESTBUY Zero stars Apple

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Too high prices

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too expensive for a older model other vendors would be dropping prices with new models comming out soon plus this model already has a slower processor

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Seriously?!?!? Where is my iPad??

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPad I ordered has been delayed and Best Buy is not even giving me updates on it anymore. Then they ask me to review it?!? How about you get it delivered first?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t receive the item. I don’t know where Best Buy delivered the item. I did talk Best Buy employees… no replacement and no refunds. The service was too bad.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned it as it did not have cellular data. I wish the sales associate or some information was available when I purchased it to let me know it was not part of the IPad. I do a lot of traveling and need it when I out of the country and NO cell service is available. George

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It’s ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speakers are faulty. When someone calls on FaceTime it’s static

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Christmas iPad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Me and my husband just bought this for our daughter for Christmas. Will try to post more abojt the actual product lol. The employee who assisted us was super helpful and beyond a great person. Definitely will be coming back for more.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Frustrated with the lcd cracking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tired of the lcd cracking. I have 5 or these and they all crack in the same spot for no reason. The digitizers are fine. No bends.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not whatI thought it would be

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good clarity on screen should have gotten newer iPad due to this one freezing already when on a call

    No, I would not recommend this to a friend