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Customer Ratings & Reviews

Your price for this item is $263.99
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The comparable value price is $329.99

Customer reviews

Rating 4.9 out of 5 stars with 32084 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are impressed with the 10.2-Inch iPad (9th Generation)'s ease of use, price, and screen size. Many also praise its battery life and performance, finding it a good value for the money. While some wish for more storage, the overall feedback highlights a positive user experience. A few users noted that the camera quality could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1518 Showing 30,341-30,360 of 32,086 reviews
  • Rated 1 out of 5 stars

    iPad not delivered

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY ITEM NEVER ARRIVED TO MY ADDRESS. NEED REFUND!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Irresponsible manager

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy charge to me twice for this Item I talk to Best Buy Reynoldsburg oh manager to seek a solution of about this issue who worked weekends shift she ignored me but the item is good .

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not pleased

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had two weeks before screen went white called apple support and I am having to send to apple for repair.closest Best Buy for me is sixty miles so that was not option

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Return policy sucks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps locking up and won’t get off Lock Screen. Started a month and a half after purchase, can’t return

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very bad service.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered after 4 days the scheduled delivery date and the agent not ready to give any compensation.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Estay away from Best Buy on line

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst online experience ever. Best Buy is light years from Amazon Never coming back

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would like to review this but this was purchased by someone who stole my card number. But you can still send me one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working 5 days after purchase so disappointed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Limited

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should only be purchased for a child, no teen or adult.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Delivery Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i never got my package. Said it was delivered at my house but it never appeared on my Ring Doorbell and was waiting for a whole week for this item. Now i have to wait even longer and hope they have another iPad !

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price and fast delivery, it’s a Christmas present for my son

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ipad is fine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ipad is fine. Id give best buy fewer stars if possible. By far the worst customer service I’ve ever had

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stop pesturing me for reviews

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly my wife absolutely loves this tablet. My only issue is the 47 emails from best buy asking me to review it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst ipad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t charge. No matter how many different chargers i try charging it with.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a happy customer.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldnt know because i still havent recieved the product! I will never order from best buy again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Happy with my purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace my laptop for classes and college work. It has been living up to my expectations so far and has been great. The battery life is good, the interface is sleek and easy once you get the hang of it, and it is lightweight and easy to carry around.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    poor quality! don’t west your money and your time!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    poor quality! the headphone mood is never can be turned off! We have to go the apple store to fix it. What a superb birthday gift from BEST “Bye”!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Grace

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to make an appointment with geek squad BECAUSE IT DOESN'T CAHRGE. This is after 2 weeks

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst experience!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My worst experience with best buy, there was a mistake about the shipping location for my new iPad, which I ordered before 10 days and they just told me they need another 2 weeks to ship it!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    awful and overpriced

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is so overpriced. Really. Can get other very capable tablets for much less money.

    No, I would not recommend this to a friend