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Customer Ratings & Reviews

Your price for this item is $263.99
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The comparable value price is $329.99

Customer reviews

Rating 4.9 out of 5 stars with 32084 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers are impressed with the 10.2-Inch iPad (9th Generation)'s ease of use, price, and screen size. Many also praise its battery life and performance, finding it a good value for the money. While some wish for more storage, the overall feedback highlights a positive user experience. A few users noted that the camera quality could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1519 Showing 30,361-30,380 of 32,085 reviews
  • Rated 1 out of 5 stars

    Quality issues

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen arrived dead on arrival. By the time I opened this iPad it was too late for return policy. Apple took 4 days to replace it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Christmas Present for husband

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Christmas Gift. Have not given it yet. Purchased warranty & never reviewed it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t bother!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is awful! It only lasts a few hours at most! This is just surfing the web and playing simple games.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ipad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t open my iPad tried to get help no response

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ipad review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ipad was not exactly what i was expecting was told was newest 1 out and its not. Plus it didnt let me transfer all my data thru icloud so lost everything. So very disappointing

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    poor geek squad support

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We can't tell if we like the Apple ipad because we couldn't get it set up properly. The Geek squad support said they had it set up but we still can't get on the internet.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I will shop here again!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible! My iPad was stolen and Best Buy refused to refund ir replace it!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    iPad crashes

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OS keeps crashing. Apple store checked it and said it was OK but, it still keeps crashing

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    never delivered

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i did not recieve my package, i filed a claim and i have not gotten any response

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Please give to a supervisor

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How can I review it if it got stolen off my porch and Best Buy will not refund me

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not delivered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The shipping department sucks! I still haven’t received my item it’s been delayed for 6days. Never had an issue before till now, it’s a gift n don’t think I’ll be getting this on time!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sucks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not enough battery life. Don’t waste your money!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Love our Ipads

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had an IPad for at least five years and have never had a problem with it so I told y husband to purchase one and he is very happy with it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ipad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poorly made, easily breakable and low battery life.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lousy iPad!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPad is terrible. I forgot the new passcode and it security locked me out. I hate this item. I took it to a repair place just so I could use it! Apple is awful!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great item but poor customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor customer service. Left much to be desired. Store not recommended.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Tablet

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's too hard to get my email to hard for me to for me

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Crappy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow and disappointing for money and had 2 weeks and hate it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ok

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good but not as described in the description..

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    ipads

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gift and a curse so addicting for children they cant live without it

    I would recommend this to a friend