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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 32218 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers are impressed with the 10.2-Inch iPad (9th Generation)'s ease of use, price, and screen size. Many also praise its battery life and performance, finding it a good value for the money. While some wish for more storage, the overall feedback highlights a positive user experience. A few users noted that the camera quality could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 32,218 reviews
  • Rated 1 out of 5 stars

    BUY THIS IPAD ELSEWHERE!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY THIS HERE. I ORDERED THIS AS A GIFT. IT NEVER ARRIVED. I WAS HOME ALL DAY. THE FRONT CAMERA RECORDED ALL DAY. THEY TOOK A BLURRY PICTURE OF SOMEONE ELSES FRONT DOOR. THEY REFUSED TO GIVE ME A REFUND. DO NOT BUY HERE. DO NOT BUY FROM A PLACE THAT USES ONTRAC. THEY WILL TELL YOU ONE THING THEN EMAIL YOU ANOTHER. GO SOMEWHERE ELSE!!!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Fantastic Value and Performance

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the 9th Gen iPad, and it's been a game-changer. The 10.2-inch Retina display is crisp and vibrant, making everything from reading to streaming a pleasure. The A13 Bionic chip ensures smooth performance, whether I'm multitasking or enjoying games and media. The 64GB storage is ample for my needs, and the battery life easily lasts me through the day. The Silver finish adds a sleek touch, and the device feels premium without the hefty price tag. Whether you're a student, professional, or casual user, this iPad offers excellent value. Highly recommend!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok I wish I got it for a better price but it has nice graphics

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ummm… we’ll see how it goes

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Box was dented and the iPad has a scuff on the bottom probably from being mishandled

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "The iPad is a game-changer in the world of tablets. Its sleek design, stunning Retina display, and powerful performance make it a standout device for both work and leisure. The user interface is intuitive, providing a seamless experience for users of all ages. The extensive App Store offers a plethora of apps, ensuring there's something for everyone. The iPad's impressive battery life and versatility, coupled with features like Apple Pencil support and robust multitasking capabilities, elevate it as the go-to tablet for productivity and entertainment. Whether you're a professional on the go or simply looking for a reliable and immersive tablet experience, the iPad delivers in every aspect."

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst purchase in Best Buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst buy from Best Buy. I purchased two IPads ,both IPads came in and had writing on the boxes in a black magic marker. The Ipads were supposed to be a present. Now I have two IPads that I will be embarrassed to gift due to the writing in the box. Why would there be writing on the box?? These were not refurbished IPads and Best Buy will not exchange them. I paid for new products not for damage caused by one of their employees. Very upset and disappointed. Will not be purchasing anything in the future from this company. Also I called the customer service and asked to speak with a manager and I was told that he was preoccupied and would not get on the phone even though I said that I can wait.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    IPad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price on the iPad. Mark was very professional in transferring my data

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally recommended

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really god purchase. Totally recommend it, and the pick up was really easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ipad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price and the iPad is really worth the money. My parent in law enjoy it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Daughter bday present

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loved it she’s been wanting one and finally got one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for a company holiday gift. Everyone raged over it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple present for Christmas make a perfect gift.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas present for grandson. It was time for a upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Overall performance

    Rated 5 out of 5 stars

    Worth buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple iPad is one of the most versatile and user-friendly tablets available, offering a sleek design, sharp display, and reliable performance. It’s ideal for both casual users and professionals, with smooth multitasking, long battery life, and access to a wide range of apps through the App Store. The device is lightweight, portable, and integrates seamlessly with other Apple products, making it a great companion for work, study, or entertainment. Overall, the iPad sets a high standard for tablets with its balance of performance, usability, and ecosystem support.I’m

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gift ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great present for 6 year old family controls are amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad 9th generation with Wifi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s amazing, good price and was in incredible condition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time Entry level pad Old lightening charger

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    iPad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t have cellular access it was disclosed that I would not be able to use it without WiFi

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves it bought it for her sweet 16! ❤️

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Weak glass

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my 5 year old for Christmas, an upgrade from the 7th gen that I passed down to my 3yo. The glass has already broke 3 times. We had the seventh gen since my daughter was 1- that glass only broke once! It’s crazy cause you think the newer products are better quality but I’m finding out the hard way that’s not always true. Thank God for apple care! Had I known the glass was *weaker and I would have gotten the brand new 10th gen after spending more money to repair this 9th gen iPad.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Size

    Rated 5 out of 5 stars

    Apple 10.2 inch tablet

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My iPad 9th generation (10.2 inches) has been such a great addition to my daily life. It’s super reliable, fast, and honestly perfect for everything I need—whether it’s streaming shows, checking emails, reading, or even drawing a little. The screen is a great size and really clear, and the battery lasts way longer than I expected! I use it every day, and it’s especially helpful when I want to relax or get things done on the go. It works really smoothly with my other Apple devices, and I love how easy it is to switch between apps or use it with my Apple Pencil. For the price, this iPad is such a good deal. It feels solid and looks sleek. Whether I’m watching movies, FaceTiming with family, or using it for work or school stuff, it just delivers every time. If you’re looking for a dependable and affordable iPad, this one is seriously worth it!

    I would recommend this to a friend