Customer Ratings & Reviews

I am so disgusted with Apple it’s not even funny. So far the device it self is fine, it’s just the functionality that’s the problem. Finally realize Apple products aren’t the superior machines people claim them to be. Less than 2 months ago, I purchased a MacBook Air and went through the grueling task of it setting up. With every task no matter how simple (i.e. open/close an app, save/delete a document, download software), I had to search the internet for answers. Not to mention that at least 50% of the time the results were out-dated! It took me several weeks to get up and running. I have been a computer enthusiast for nearly 30 years, so I’m no novice, albeit I’ve only used PCs. Having gone through this experience, I figured maybe this was a one-time ordeal. So, on Dec. 30 I purchased an iPad. Here we go again! Where’s the on/off button, how to restart/shutdown, how to close an app, how to change display image, off to the internet for answers again, And here’s the biggie… I’m trying to download Microsoft 365 on my tablet, it says I have to use another account. No problem I have a gmail account and a hotmail account, Tried them both, neither worked. It says I need a code from the Authenticator. When I set up the Authenticator I had to use a password, I did that and it changed my Apple ID!!! What is wrong with Apple, why can’t they print a Quick Start Guide and include a diagram of basic key functions!!! This shouldn’t be this hard!!! Stop resting on your laurels and document you product!! You make enough money on your high-priced devices to pay for printing.

We shopped at the Newington NH store. The salesmen were friendly, knowledgeable, patient and know their computers and cell phones. Made the experience great! Highly recommend this Best Buy location.

It’s good but it’s a little laggy Im not sure if it’s brand new

Nothing new against gen 8th, comes with a C charger pretty much all difference is that. If you are looking for an iPad go for the 10th instead of this one, I was disappointed when I realized but great opportunity to buy so cheap at Best Buy. The display seems easy to crack and is light weight. Color is nice but not so many options to begin with.

This was a gift so I can’t rate it. But from what I heard it should do what it is supposed to do.

I bought this open box item and it was in perfect condition! It looked brand new and everything was in tact, like it has never been removed from the packaging. Saved some money, as well.

This is the second Apple IPad that I have purchased in one month’s time. I am using my cracked screen expensive IPad to write this review. Why? Because this model of cheap IPad just will not hold a charge and when online it starts freezing up! I called the Apple hotline and they said it’s because I had too many apps running. BS! Why is it that I can use my old ones? I have never had a problem with an Apple device! In this case I guess you get what you pay for but this is the pits. I was able to get my money back from Best Buy because I brought it back within the 14 days time frame.This time I can’t because it’s been 30 days. I can’t afford to lose that money! I have decided to buy a laptop this time and will use my old ones that work just fine after having them for years

I am extremely disappointed in this new iPad that I bought every time I go over a Bumpy Rd., Siri comes on and stops the video from functioning. Now I have to run out to Best Buy to see what’s going on with it considering the fact I’m not tech savvy.

Nice Ipad for the price, great to check facebook and emails

Do not waste your time nor Monday ordering online. I payed extra for next day shipping only to get my package a week later. UPS and Best But kept blaming one another on who had it and one day it randomly appeared after being told it was lost and a refund would be issued.

Fast delivery before Christmas! Packaged right , tracking was right on down to delivery! They wife is happy, thank you Best Buy

The iPad is great, but we are unable to purchase a cover! We tried on line and also in the store in LaCrosse. Disappointing.

Great gift to give to one of your children for many hours of entertainmemt.

For a tech challenged person, this works fine. Like that you can increase the font size for better readability.

Apple never disappoints. Yet another iPad added to our fleet. Always easy to set up and get the kids online.

The ipad is everything I wanted and more. I am enjoying my ipad. taking alot of selfie and family pictures.

same ipad was cheaper in Amazon. But I saw it after I already ordered it from best buy.

Great!!! I am very pleased the service I received. I would make a strong suggestion for you to buy one.

Too early to say what I like and do not it. I enjoyed my old one so I’m sure the same will be tru.

With this being my first apple purchase, it seems to be a pretty good product thus far.