Customer Ratings & Reviews

I didn’t never receive my item because they let unknown driver drop it off so I never even got to see how the device work !

the product is fantastic the price went down two days after my purchase and my item had already shipped so I couldn't cancel it.

Someone got in my account and ordered this so I have no idea how it is. Best buy obviously gave it to someone for pick up that was NOT me because it was a order for pick up. This shows me no one was I'd for order pickup.

Worst experience ever it’s took over 3 weeks to get my order and I didn’t even receive it and when supposedly it was “delivered “ they didn’t even email me I had to check for my self and I hadn’t received it it took forever to get in contact with some one about my order

It is cheap but it is 2021 model iPad, too old and small.

It is hard to set up I got it a week ago and still don’t have it up and running

good for daily use. Sharpness of image should be improved.

Went to pick up my item witch was paid for in full online and they could not find it. Had to wait for almost 30 minutes for them to figure out what was going on. I’m still not sure I really got the item I paid for and very disappointed in the service and confusion.

Ipad bending after a little over a year of use worst purchase ive made in the technologic industry.

I had trouble with the on button and had to return it.

The product is fine. But I have not been able to get a receipt for this purchase, and attempts to chat with various Best Buy’s customer service agents results in excuses that a receipt can’t be sent or generated.

Did not receive my item so I won’t be able to rate it.

Horrific place and said my serial number didn’t match and it was unopened

The iPad is great my problem is Best Buy charge me twice for this product and I feet were going to have a court date as don’t want to fix this

I think it refurbished battery life keeps jumping from dead to full

I recently purchased the Apple 10 inch iPad with WiFi, and I have to say that I'm really disappointed with my purchase. The first issue I had was with the WiFi connectivity. Despite being in a well-covered area, I found that the iPad would frequently lose its connection and I would have to reconnect manually. Another major issue I had was with the battery life. I was expecting the iPad to last for at least a few hours on a single charge, but I found that it would die after only an hour or so of use. This was really frustrating, especially when I was using it for work or entertainment on long flights or road trips. Overall, I wouldn't recommend the Apple 10 inch iPad with WiFi. It's expensive and it doesn't offer the performance or reliability that you would expect from an Apple product. There are better options out there, so save your money and invest in a better tablet.

We ordered the product brand new, and it arrived defective. Very disappointing. Don't buy apple.

Waited in drop line for 2 hrs nothing. What a joke.

I ordered and paid for tenth gen and received 9th gen and case doesn’t fit item

Wrong size protection cover watch 7 41 size . Sent me the45. This is going on 4th band for a 2 month old watch