Customer Ratings & Reviews

Would rate a 1 but we actually got the product team member had zero priority in customer service he would not talk unless i asked a question im certain if i never askes a question the team member would not of engaged at all other then taking payment Actual product is 5 stars

1.5 yrs in and the item will not turn on. Always safely kept, no harm done. DO NOT BUY OPEN BOX!

Average. I am a ipad pro user so i am definitely not the target audience for this product. Also it is the entry level ipad so that is why i gave it the rating i did.

I dont know if its me, but it keeps spinning, like it loading. I bought extra cloud storage and it's still spinning. It's to expensive to send it back because i don't live in the U.S.

It was smaller than my older iPad. But it was easier to use screen pad for look ups and account management of bill pay and investment web sites.

So slow. Regret spending my money on this. Had no idea it would be such a poor experience to use.

My daughter is very happy with her purchase. She bought it to go with an Apple Pencil. Bit peeved we had to get a new one because the pencil isn’t compatible with the older iPads. But that’s all the Apple products for you, a rip off.

Our salesman was very knowledgeable and thorough in his explaining our new iPad and its capabilities! My husband - who went to GA Tech in the 1960's - asked seriously if they sold slide rules. Our young salesman solemnly replied he wasn't familiar with that :)

Battery life is good. The volume is great and much louder than my android tablet. Use mostly for surfing and watching movies. Highly recommended.

The I pad would have been great if I received it in timely matter and not broken . The one I did secure from competitorn works outstanding

I purchased the iPads for my nephews for Christmas. The online shopping experience was easy Although I purchased from best busy there were a few months of Apple freebies like Apple Music…having quite a few Apple/beats products, I know the iPads won’t disappoint.

Not much different than Ipad 7 generation, in addition to excessive advertisements/ interruption. I bought this tablet for my 4 year old grand son to replace the Ipad 7. Even though it has the same OS, ot doesn't work as good as Ipad 7. It wouldn't keep the browsing history ( it had nothing to do with settings); Just wouldn't work. Not happy with it at all

Terrible phone customer service. Bought this Best Buy lowers the price then phone customer service won’t match the price from Best Buy. So had to travel all the way to the store for them to match. What a waste ofntime

Does everything you need it to do. There’s no change from this the 8th and 7th generation. So if your looking to upgrade not a good idea but if one breaks then yeah get this one

like the ipad. Had the original version one that slowed down to an unusable state would not upgrade software anymore. Became total useless

Very solid starter iPad that has a great battery and feels very easy to setup, especially if you already have had an Apple product prior.

Wasn’t explained properly, good item but not great. A little sales experience would have upgraded me- easily

I'm going to have to rate this 1 star. My tablet went black out the blue and when I went to get it fixed, They said it was unrepairable because someone had already tried to fix that tablet before. Which makes me believe best buy is selling refurbished tablets and not telling anyone. That's probably why it's so cheap to begin with. Extremely disappointed I brough this tablet February 24, 2022 and it went black April 14, 2023.

I had problems setting up the iPad and the levittown my best buy was no help Given a choice I will not purchase from Best buy again

Its ok. A little slow and small but it will do for my needs