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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 2203 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are pleased with the iPad Air's ease of use, sizable screen, and lightweight design. Many appreciate the ample storage and positive comments highlight the device's performance and battery life. The camera quality also receives praise, and the price point is considered favorable by many users. Overall, the feedback is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 108 Showing 2,141-2,160 of 2,203 reviews
  • Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced I-pad that we had for 10 years battery gave out

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too heavy to hold with o e hand fir extended period

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Not to easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product had to be dealt with within days of purchase.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Dependable, lightweight and reliable....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an apple product. What more can I say ! Love it..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s fine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with my new iPad. It is my second iPad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But not happy with the delays in the installation.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected more since this was an upgrade for me. Unfortunately it was not worth the extra money. Some of the apps I transferred are slow and the screen goes blank. The Wifi does not automatically connect and I have to go into the settings and reset.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    ipad air 3rd gen

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the size and the very clear resolution especially when using the camera. However, battery died down and won't charge after one and half year of usage.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not what I expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered from BestBuy online. IPad was lost. Many annoying try’s to find it. Finally was able speak to Live with terrible English Reordered and it finally arrived. Arrived too late for graduation gift.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size, Storage

    Rated 5 out of 5 stars

    Great Release

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple made a great decision re-releasing the iPad Air with this third generation. Personal opinion, the iPad Pro is both too costly and too large for how I use my iPad. This purchase replaces my iPad Pro 9.7" with the A9 processor. I bought the iPad Air because to me 10.5" is a perfect upgrade to the previous 9.7". Having opted for the 256Gig version as my iPad is heavily used for note taking, sketching user interfaces and other program development needs all with the Apple Pencil (1st generation). The increased space and A12 processor now allows me to move it into my photography work. I connect my camera to my iPad when doing sports photography allowing me to get a much better view of work quality and the benefit of sharing while taking pictures on Facebook and other social media to engage fans more. I strongly recommend this over even the iPad Pro series for this type of us.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Considered last gen now

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're at a point where it feels obsolete now that the new generation is coming up. I got this iPad last minute for my dad while it was on sale. 60 Hz can be a deal breaker for some people.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The IPADs work beautifully.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is unsurpassed, but the purchasing process from Best Buy left much to be desired. I am still not clear about the offered 10% rebate, and I can find no sentient life form to help.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good once it was updated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many problems setting up. Computer non personal phone tag was very annoying. Had to go back to store in person, immediately. Went home, finally after update, it worked. Works great since.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    About all I can say is it is nice. At this price you might as well get the pro for a little more. It would be a better buy.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    My least favorite iPad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third iPad and I must say by far this iPad Air is my least favorite. In fact I think I prefer my husband’s Samsung tablet over this. It freezes often and I’m constantly having to close everything in order for it stop getting stuck. I like my 2nd generation better than this one, the only problem with my 2nd gen is that it won’t hold a charge. Sorry I bought the air. I gave it 2 stars because when it does work without freezing it does the job.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Ipad Review - Love IT!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my Apple iPad in 2020, and after several years of rigorous use, it's still running impressively strong. This iPad has been a cornerstone of my graduate school journey, offering seamless performance and reliability that I didn't expect would last this long. One of the standout features of this iPad is its refresh rate. The smoothness and responsiveness of the screen are unmatched, making everything from scrolling through documents to watching videos a pleasure. The high refresh rate significantly enhances the user experience, providing a level of fluidity that's hard to find in other tablets. To further tailor the iPad to my needs as a graduate student, I added a Paperlike screen protector. This addition transformed my iPad into a more paper-like surface, perfect for note-taking and reading. It mimics the feel of paper under my stylus, making the transition from traditional note-taking to digital a breeze. The Paperlike screen not only protects my iPad but also provides a tactile experience that has been invaluable for long study sessions. Despite being a few years old, my iPad has not shown any signs of slowing down. The battery life is still robust, the interface remains snappy, and it handles all the applications I need for my academic work without any hiccups. It's a testament to the durability and longevity of Apple products. In summary, if you're considering an iPad for school or personal use, I highly recommend it based on my experience. Its superior refresh rate, coupled with the added functionality of a Paperlike screen protector, makes it an excellent choice for students and professionals alike. The fact that mine is still going strong after several years is a bonus that speaks to the quality of this device.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Update breaks ipad

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was good while it worked. New update gave me the black screen of death now needs to be replaced

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Skip apple products

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice-ish. Nothing would pair too it. So hardly got any use. Mostly a waste of money, not going apple again.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Almost Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new iPad with one exception. The battery life is less than wonderful. I expected long battery life with a new product.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced an iPad. This one doesn’t run as well as my older model did. I will get it to work.

    I would recommend this to a friend