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Customer Ratings & Reviews

Your price for this item is $435.99
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The comparable value price is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 2203 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are pleased with the iPad Air's ease of use, sizable screen, and lightweight design. Many appreciate the ample storage and positive comments highlight the device's performance and battery life. The camera quality also receives praise, and the price point is considered favorable by many users. Overall, the feedback is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 109 Showing 2,161-2,180 of 2,203 reviews
  • Rated 3 out of 5 stars

    Ok. Not worth the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera was average. No flash on the back. Not worth what it costs. Might a well get the pro

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    OK

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for field use with my camera. Battery not sufficient for all day use.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bamboozled

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was told that this was the latest one on sale vans it wasn’t. Thanks Best Buy.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ipad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy did a good job getting my order to me on time without any issues.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Problem with locking up on me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having problems with locking up and freezing. Need to call Apple again.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lots of questions

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do like it but I have lots of questions. Need to call the Geek Squad

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    iPad Pro

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much thicker/heavier than iPad Air and not as intuitive to use pencil as anticipated

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    soso product but very over priced

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like it very much. Use it constantly. Difficult to keep charged.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It was a birthday present

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't open box up. I'm thinking it going to brain damage to set up.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good tablet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overpriced Apple product but it will work w my phone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Great for College Students

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase to use while finishing my college degree. It is compact and light enough to carry in your backpack. I purchased the Zagg keyboard and case for convenience and protection. I could access my student portal, Google Docs, Acrobat, Pages through apple, save pdf’s or files. Everything was easily transferred to my Mac or iPhone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Picture sucks.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality not great. Otherwise good product.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I thought it would be like the one I have only the

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very disappointed, this was suppose to be a new iPad! When I went to add my WiFi password their was a strangers name. Then I could not get email nor could could I print. I returned it!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Service sucked ! No one to help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waited for a very long time ,just to find out I needed an appointment.made one .earliest was in two weeks Came back for my appointment ( yes, I was on time) The guy looked on his PC ..said nope you do not have an appointment.. I was really angry. He told be to move to the back of the line and he would at some point try to help. Hour later .. he came over ,I showed him my IPad . Said Sorry nothing could be done. I left the store very disappointed.WILL NOT EVER COME BACK

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 1 out of 5 stars

    Rewards points for purchase of iPad Air

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please add the reward points for purchase of above product. I cannot see the reward points for $549 purchase.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Returned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned the tablet, I rather have a laptop and my phone which serves the same purpose.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very smart to way thy build up but Yiu need to get back after 1 years reason all ways updates new prospects

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    not a good one

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we bought it lessthan a year. it had an issue with the pencil and it's start to build and exposed to the battery life.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    A touch pad that isn't

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One would think that a device that is a touch screen would respond to touch. One would be wrong. It just randomly decides that it's not going to respond to touch. I looked it up online this seems to be a common problem. I've done all the common "solutions" but it doesn't help. I only bought an iPad for one specific app that I need and I'm regretting it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Having problems with iPad. Hard to operate.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need much more training on this pad. I have trouble navigating and getting anything to work. Too many passwords to get it operational.

    No, I would not recommend this to a friend