Customer Ratings & Reviews

My daughter was ready for an upgrade. This is perfect.

Verry good ipad very comfortable the right size…..!

Upgraded my wife from a mini to this. She loves it.

Great for a tablet and the price was good as well

Awesome Fantastic !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

My wife loves this newest edition. It works great!

Love the bright color and battery life is amazing!

Love this ipad. Very fast the colors is awesome!!!

Apple product with apple quality, screen is amazing

Delivered on time for Christmas. Very good product

Nice item nothing much in a difference too the 9th generation . Change in the cable and pencil was not happy about that part.

Simple to use & better size from previous 9.7 inch

I love it , beautiful color Light weight to carry…

Was told to drive in to pickup order and by the time I would get there it would be ready. Had to wait almost and hour. Also didn’t get rest of the order because it was delivered to the wrong address. I ordered over the phone and she said she corrected the order, but did not. I called the store and they were so nice to transfer me to someone to help, but the office was closed. Great customer service.

The attached keyboard/protective cover was delivered to our home but the box was empty. When my wife went to the Clarksville store for help, the store manager told her that neither he nor his staff could help her as she would have to call an 800 #. When she called, the next delivery date was over two weeks later, even when the store had several in stock. Finally, I went to the store the next day and the gentleman in customer service worked with me and was able to provide a keyboard from the store. The initial “customer service” was very poor.

It’s great and I love the iPad but the yellow is definitely gold not yellow. More like a goldfish baby poo hue. Highly disappointed in that because I would have chosen a different color if I’d known it was gold.

As a long time iPad user I’m wondering the reason for changing volume buttons, when you used to something it just annoying & it seeems slower on something’s than my old one

I purchased this item; package came in the mail without the iPad; I contacted the company but was told I am not getting a refund or replacement. The package came in a tapped-up box that must have been tampered with in between shipment and delivery; I am highly dissatisfied with the purchase and the way best buy is handling the situation; please if this happens to you take a video of the entire process of opening the package, it will save you a lot of stress.

I honestly hate this tablet. We have the older version and have never had problems with it. This one gets stuck on apps and you can’t get out of them, can’t restart the tablet with the power and volume buttons, you just have to let it die stuck in the app. It started happening after 2 months and it was past the window to return it. I’d buy another older one in a heartbeat. Never had issues with the older one.

The iPad has more features than my previous one and I am pleased with my purchase. The salesperson, Michael, was knowledgeable and helpful throughout the process of purchase and transferring my data.