Customer Ratings & Reviews

Went to best buy in Greece NY to buy it an the didn't have any they were still showing online in inventory. So I could could buy it anyway an two day shipping free been a week still don't have it not showing up on FedEx either still in pa somewhere

Overall its a decent ipad but the battery life isn't that good. Seems a bit fragile too.

When we purchased the iPad at the Woodbury Best Buy, we specifically told the girl that was helping us that we needed cellular data on the iPad. We needed it for our granddaughter to be able to access you schoolwork while she is out of town. She left on Weds and went to use it and low and behold there was not cellular data. I know there is a 15 window to exchange but she will not be back until April 5. I will contact the store directly and hopefully Best Buy will extend the window to exchange since it was an error on the sales persons part. I tried to talk to someone over the phone that apparantly was not from the store with little satisfaction.

New model did away with the headphone jack I don’t use blu tooth headphones

Great pricing.....great screen resolution. 256 gigabytes ensures long term storage avsilability. With Totaltech membership, I was able to get screen protector installed free....and ptofessionally.

Love the color ...compared to my other ipads this is very light ...hate apple for not offering 128gb

Only works on wifi not cellular, which was an inconvenience for me!

Slips around to much. You have to adjust it to closes it securely.

We took a chance buying this iPad online “out of box” trying to save money, but it was a mistake. The iPad video display was defective, with the screen flickering and pixelating. So we took it back to the local Best Buy store for a refund. I give this device a one star rating, but Best Buy gets 5 STARS for their service speed and store personnel. Morale of the story, skip the short cut, buy new.

Love this next generation of iPad ! Great graphics! Bought a keyboard to use with it and it’s great. One thing to note, make sure you get a 1st generation pencil to pair with it.

Well unhappy with process of purchasing at your store. However Geek employee did great

Screen seems to blink every now and then but other wise, it’s ok

I was missed understood about the Wi-Fi I thought the Wi-Fi was built in & can be use the table anywhere there is no Wi-Fi

I purchased this iPad as a Christmas gift for my mother & It’s amazing! I was torn between several different iPads but I am so glad that I chose this particular iPad.

Excellent apple product which was a birthday gift, my granddaughter likes everything about this ipad including the apple pencil. The portability is an additional plus

Heavier than I thought it would be. Okay other than that.

The only reason that I traded in my Gen 6 iPad was because the battery life was less than 3 hours while reading a book on the Kindle app. The new Generation 10.2 was supposed to have a battery life of 10 hours. Unfortunately, this new iPad battery is actually worse than the older model. $500 totally wasted.

Pink color at the Best Buy location was a muted red color to match iPhone...this one is HOT PINK.

,Its glitching a lot sometimes its slow and does not recognize my pen

not sure yet too early to tell. Difficult to figure out so far