Customer Ratings & Reviews

Received an open-box iPad order with iCloud lock. Called the tech support and they go to the store. Store declined to take it back. Called the support again, handed the call to the store advisor – they agreed to replace the device, but after the call was over – store declined the return – AGAIN! I call tech again, and guess what they asked me to go to another store. After 3 hours of back and forth on the phone and in-store and ruining my kids surprise, they finally issued me a return label. No apologies or Sorry received. Best way to treat someone who has been a customer since 2009. I Guess best option is to get things from Amazon or Apple itself. I don’t see any difference between BestBuy and eBay Anymore. **BTW – I was also advised to talk to Apple to resolve this issue The customer support person kept telling to contact service provider and did not understand the meaning of iCloud lock. The store advisor in Leesburg, VA declined to take it back stating it has to be returned via mail even though I showed him the return barcode. He stated phone support does not understand store process. Phone support told me Store has to take it, they cannot say NO. Moral of the Story - Best Buy does not care about its longstanding customer anymore.

I really like it. My first iPad. A little bit of a learning process but for someone who has one before maybe easier.

Love my iPad but I only have 4 stars because it wasn’t new as I found saved passwords on the ipad

I love this updated generation of Ipad. Screen has great clarity, although I'm still adjusting to the touch ID at the top corner instead of on the screen bottom/middle. I wasn't a fan of the yellow, expecting more Tweety Bird, but receiving C3PO in shade. I have since returned for the pink one, and am thoroughly content with the Watermelon bubblegum coloring (1st world problems, I know).

Great product just no flashlight everything else is great

I have been enjoying it however I wished it the cellular capabilities which it does not have that was my first mistake. But other then that it works for what I need with wi-Fi availability only.

Eh, probably would be better to get a tab s9 or something for this price

Horrible customer service when the person delivering the package or porch pirates stole my $500 item that they didn’t even have me sign for. I was told I would get a replacement the. It was cancelled at the last minute with no explanation. I have no product review information as I spent the money but didn’t get the product.

great buy and enjoying it...VERY VERY VERY MUCH!!!

You sent me the wrong IPad. I payed for a 256 GB silver and you sent me a 64 GB that I’m trying to replace and you never contacted me.

Love it so much , fast shipping and great customer service

The 10th generation Apple iPad is a masterpiece of modern technology, a perfect fusion of power, style and versatility. Since I started using it, it has revolutionized the way I work and connect. The first thing that blew me away was its stunning 10.9-inch Liquid Retina display. The images are so sharp and the colors so vibrant that every viewing is an experience in itself. Whether watching movies, editing photos or simply browsing the web, the quality of the screen makes every activity more enjoyable. At the heart of the iPad is the A14 Bionic chip, which delivers exceptional speed and performance. The efficiency of this chip is evident in everything I do, from effortless multitasking to the smooth operation of demanding apps and games. It's an incredibly powerful work tool that handles all my computing needs with ease. The Wi-Fi 6 connectivity is another outstanding feature, providing a fast and reliable internet connection. This is essential for my workflow and entertainment, ensuring I am always connected with the best possible speed. The 12MP cameras, both front and rear, are surprisingly good for a device in its class. Video conferencing is clearer and the photos I take are of great quality, making it a versatile tool for communication and content creation. The Security and convenience are guaranteed with Touch ID. It's fast, reliable and adds a hassle-free layer of protection. And, of course, the battery life is phenomenal. I can go all day using it without worrying about recharging it, which is a huge relief in my busy daily life. Lastly, the blue color design is simply beautiful. It's sleek, modern and stands out among other devices, adding a touch of personal style to my iPad experience. In summary, the 10th generation Apple iPad is an exceptional device that combines power, beauty and versatility. It's more than a tablet; it's a daily companion that enriches every aspect of my digital life.

The 10th-gen iPad is a solid upgrade that blends power, design, and functionality—making it a great choice for students, casual users, and even light creatives. ✅ What I Liked: • Modern Design: The iPad finally ditched the home button and adopted a sleek, flat-edge look with a larger 10.9-inch Liquid Retina display. Bezels are thinner, and the colors (if you chose blue, pink, silver, or yellow) are vibrant and fun. • USB-C Charging: A much-needed upgrade from the outdated Lightning port, it makes charging and accessory compatibility much easier. • Performance: The A14 Bionic chip is snappy. Whether I’m browsing, streaming, multitasking, or even light gaming, it handles everything smoothly. • Landscape Front Camera: Apple finally moved the selfie cam to the long edge—perfect for video calls and FaceTime. • Battery Life: Consistently gets around 9–10 hours, depending on how heavily I’m using it. ⚠️ Minor Drawbacks: • Apple Pencil Compatibility: It only supports the 1st-gen Apple Pencil, which requires a weird USB-C adapter to charge. A strange choice for such a modern iPad. • Price: It’s pricier than the 9th-gen model, so value depends on whether the design and USB-C matter to you. • No Smart Connector on Back: It uses the new Magic Keyboard Folio, which is nice but expensive and only compatible with this model.

Fits like a glove, but a bit pricey! Best level of protection but heavy. Also you can not take a picture with the stand cover on. You need to take it off!

I purchased this Apple tablet for my girlfriend two years ago for Christmas, and it has been an absolute hit ever since. The design is sleek and modern, and the performance is just as impressive today as it was when I first bought it. The screen is crystal clear, and the battery life is excellent—she uses it daily for everything from watching shows and browsing the web to work-related tasks, and it still holds up like new. The ease of use with iOS is a huge plus, and she loves the seamless integration with other Apple devices. Whether it's syncing with her iPhone or connecting to the Apple Pencil, everything just works without a hitch. As a gift, this tablet has been more than worth it, and I’m glad I chose it for her. After two years, it’s still in perfect condition and continues to deliver a top-tier user experience. Highly recommend this tablet to anyone considering it!

A great iPad lots of room performance is good. Great screen buy a protector for it

Purchased Apple 10.9 inch iPad 10th Generation 256GB and have not looked back ! Excellent speed and response, clean crisp screen, colors vibrant and sharp, keyboard perfect size, battery life excellent, many settings to personalize your experience and the 256GB is massive for all your needs. Purchased Apple Care (2) year plan for coverage in case of drops/spills or processing issues. It’s the perfect iPad for the first time user or the experienced lover of Apple products. I would highly recommend the iPad, well worth the price point fully loaded with all the goodies .

I recently purchased the Apple 10.9-Inch iPad in the striking Blue color, and I am thoroughly impressed. The 256GB storage capacity ensures I have ample space for all my files, apps, and media. The device's sleek design and vibrant display enhance the overall user experience. The 10.9-inch screen is perfect for productivity and entertainment alike. Whether I'm working on documents or enjoying multimedia content, the clarity and color reproduction are exceptional. The Wi-Fi connectivity is reliable, ensuring a seamless online experience. The iPad's performance is smooth and responsive, handling multitasking effortlessly. The latest model incorporates powerful features, making it a versatile tool for both work and leisure. The battery life is commendable, providing extended usage without constant recharging. The inclusion of the Apple Pencil support adds another layer of functionality, especially for creative tasks and note-taking. Overall, the Apple 10.9-Inch iPad has exceeded my expectations. It's a well-rounded device that combines style, performance, and functionality, making it a worthy investment for anyone seeking a premium tablet experience.

I bought my iPad from Best Buy and couldn’t be happier. The ordering process was super easy, pickup was fast, and the staff helped me set it up right away. The iPad runs smoothly — great for streaming, note-taking, and even editing photos. The screen quality is crystal clear and the battery lasts all day. Definitely worth the price, and Best Buy made the whole experience stress-free. Would highly recommend getting AppleCare and a good case while you’re there — they had everything in stock. Perfect for students, work, or just relaxing at home!

Absolutely awesome! Best IPad I’ve owned yet! The screen is super clear, camera is beyond perfect! It’s light weight, slim and easy to carry! This is by far the best, would recommend this 100%! A+++++++