Customer Ratings & Reviews

Love the color ...compared to my other ipads this is very light ...hate apple for not offering 128gb

Overall its a decent ipad but the battery life isn't that good. Seems a bit fragile too.

Only works on wifi not cellular, which was an inconvenience for me!

When we purchased the iPad at the Woodbury Best Buy, we specifically told the girl that was helping us that we needed cellular data on the iPad. We needed it for our granddaughter to be able to access you schoolwork while she is out of town. She left on Weds and went to use it and low and behold there was not cellular data. I know there is a 15 window to exchange but she will not be back until April 5. I will contact the store directly and hopefully Best Buy will extend the window to exchange since it was an error on the sales persons part. I tried to talk to someone over the phone that apparantly was not from the store with little satisfaction.

My power button is already damaged and no longer works.

Love this next generation of iPad ! Great graphics! Bought a keyboard to use with it and it’s great. One thing to note, make sure you get a 1st generation pencil to pair with it.

I have not received this item, and got the run around from the Best Buy team, in a different survey I was asked a good time for a Best Buy representative to call me and I reply in the evening, the representative called me back the next day in the afternoon and missed the call and call back number was not a good number. I do not feel valued as a customer

I was missed understood about the Wi-Fi I thought the Wi-Fi was built in & can be use the table anywhere there is no Wi-Fi

It's slow and the camera is foggy and the battery doesn't last long

Well unhappy with process of purchasing at your store. However Geek employee did great

Slips around to much. You have to adjust it to closes it securely.

Screen seems to blink every now and then but other wise, it’s ok

Pink color at the Best Buy location was a muted red color to match iPhone...this one is HOT PINK.

We took a chance buying this iPad online “out of box” trying to save money, but it was a mistake. The iPad video display was defective, with the screen flickering and pixelating. So we took it back to the local Best Buy store for a refund. I give this device a one star rating, but Best Buy gets 5 STARS for their service speed and store personnel. Morale of the story, skip the short cut, buy new.

Heavier than I thought it would be. Okay other than that.

,Its glitching a lot sometimes its slow and does not recognize my pen

Bought as a gift for my daughter. She loves it off course.

Went to best buy in Greece NY to buy it an the didn't have any they were still showing online in inventory. So I could could buy it anyway an two day shipping free been a week still don't have it not showing up on FedEx either still in pa somewhere

The only reason that I traded in my Gen 6 iPad was because the battery life was less than 3 hours while reading a book on the Kindle app. The new Generation 10.2 was supposed to have a battery life of 10 hours. Unfortunately, this new iPad battery is actually worse than the older model. $500 totally wasted.

I am loving my updated iPad. I love how when setting it up, everything on my old iPad downloaded to my new iPad. I have so much more space.