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Customer Ratings & Reviews

Your price for this item is $399.99
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The comparable value price is $499.00

Customer reviews

Rating 4.9 out of 5 stars with 6492 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers admire the 10.9-Inch iPad for its large screen, exceptional performance, and ease of use. Users appreciate its speed, good battery life, and ample storage capacity. Some customers noted the absence of a home button and compatibility issues with certain accessories. However, the device's lightweight design and reasonable price point were also well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 309 Showing 6,161-6,180 of 6,492 reviews
  • Rated 1 out of 5 stars

    Don’t buy refurbished items from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item came with a dent on the back of it, and Best Buy refuse to do anything about it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was awful! The website only stated "open box". It didn't say damaged OR missing items!! There's no charger cord (just the block) and there's scratches on the back!!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ipad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very difficult to use. The apple pen has yet to pair. Finding the correct keyboard or cover is hard to find

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    new ipad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A BIT CONFUSING TO USE NO FALSH BUTTON LIKE OUR OLD ONES. FORCED TO WATCH ENTIRE AD WHILE GAMING.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy / Citi Predatory Business Practices

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not ever purchase electronics online for home delivery. BB never delivered my iPad. I went to the store to find out where it was and they switched status from undelivered to delivered and then proceeded in collusion with Citi to defraud me.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Christmas gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    havent opened it yet, but box came a little dented worried about it working when I open it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Refund

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since this order was not ready with in the time I was told it would be, I had to cancel this purchase. I was visiting the area and had to return home. As of this date, 2/5/2024 I have not received the refund to my account.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Curt

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's slow and the camera is foggy and the battery doesn't last long

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    WiFi only

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yall should really advertise that this is WIFI ONLY not “with WiFi” very misleading. Especially for first time tablet buyers. This is very unfortunate and wasted my time buying this. Good product. Thanks Apple.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and well experienced staff. Keep up the good work . Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 5 out of 5 stars

    Perfect gift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my husband and he is very happy with it. This one has more GB than his old one. He says that the images are so much better than on his old one and he loves the bigger screen, the color and how fast it loaded.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Jumpcut

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As you’d expect. But Apple transitioning from the lightning connector to usb-c.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not what I expected.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is good but can’t get screen protector and poor battery quality.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad experience.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible I recieved my tablet 3 weeks after I bought it online from the bestbuys website. Which i was very understandable but they had it the whole time but someone forgot to scan it once it got there.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not to happy with the battery

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tablet does not keep a charge even after it is duly charged. It will go dead after about 30 minutes.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    ipad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    clear pic. better than previous. hoping screen is more durable too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ipad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product but needs a different plug to peer which is annoying

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad battery on refurbished iPad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery didn’t hold a charge even though best buy said it was in excellent condition as an open box. It happens. I just got a bad one. BB took it back immediately. Thank you for the great customer service!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apple 10.9 inch iPad with Wi-Fi

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my significant other. He seems to be enjoying it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I pad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s freezes up.. can’t play games. My older one works better

    No, I would not recommend this to a friend