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Customer Ratings & Reviews

Your price for this item is $399.99
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The comparable value price is $499.00

Customer reviews

Rating 4.9 out of 5 stars with 6492 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers admire the 10.9-Inch iPad for its large screen, exceptional performance, and ease of use. Users appreciate its speed, good battery life, and ample storage capacity. Some customers noted the absence of a home button and compatibility issues with certain accessories. However, the device's lightweight design and reasonable price point were also well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 310 Showing 6,181-6,200 of 6,492 reviews
  • Rated 4 out of 5 stars

    Great gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my daughter. She loves it off course.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Color not Accurate

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color is not primary as shown. More like rose gold.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never Buy from Best Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was told we would have the IPad in two days. Two weeks later it has not been shipped. LABEL CREATED WAITING TO BE PICKED UP AND SHIPPED -- TWO WEEKS LATER -- NOTHING.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned this item and exchanged it. The box was sealed, but definitely tampered with. Ordered online so I was sent a weird one. Even the salesperson was very helpful and quick to help with the exchange as it appeared something was wrong.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Theft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would be nice to review if my order actually arrived. It was supposed to be delivered on 12.29.23 and is “still on the truck.” FedEx stole, I mean, lost my order.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Displeased

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within a week of receiving this ipad i already have to send it back because the wifi abruptly stopped working

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never recieved it . And you refused to accept a police report verifying it was stolen and replace or refund.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not receive item and have not received refund. Been calling almost daily to see what the problem and have got no where

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth upgrading from previous models.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of the mechanics don’t work like previous iPads. For instance when it fills in a password it’s blank. Videos don’t seem to play all the way through.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hulk

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It keeps glitching and screen is easily cracked and scratched

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Delivery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor delivery service. I didn’t get the first one and the second delivery hasn’t even arrived since Christmas.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I pad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never got it an they want give me my money back I just want my money back or they can mail me out a new one

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Still waiting for delivery

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still waiting for deliver, Ordered Nov 27th 2023. Spoke to Best Buy twice and not here. Where is my order????????

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective Tablet

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return because the iPad stop charging just after two days waiting on new one in the mail

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    New iPad for me!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot begin to explain my elation at having a new iPad. My other one was only 16gb and i had to constantly delete things to download other things. Having 256 gb of memory is still blowing my mind!! I like the pink, it's growing on me. This is also slightly bigger than my last one. Still trying to get used to not having a "home" button but overall, I'm happy I can download something and not have to play eenie-meenie-miny-moe on which one to delete. Getting very protective of this so I have a kids case so if I drop this puppy, it will be safe, still. LOL

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Package Not Delivered Before Christmas as Promised

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s still hasn’t been delivered and I have no updates on the package. I’m very disappointed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Love it !!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was gifted this ipad for my birthday and it works great for my school currently especially with with the microsoft 365. The cameras are great they capture a lot with amazing quality. The screen is big and very bright making it super useful and it is super light.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Missing item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt get the item.bought it on 12th of dec then cancelled before 25th, it says it was delivered on 28th of dec but never had it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Can do better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasnt what I was expecting, decided to go for a higher capacity one.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size

    Rated 5 out of 5 stars

    iPad 10th Gen 256

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only my 2nd iPad i’ve purchased, but i am pleasantly pleased.. the screen is bigger than my previous AirPad, and the clarity is incredible.. and transferring all info was easy… and battery life, is Forever.. i Love my new iPad.. *Strongly Recommend…

    I would recommend this to a friend