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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 23831 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers love the overall performance, ease of use, and perfect screen size of this device. Users frequently praise its impressive battery life, fast speeds, and sleek, lightweight design. While the product is considered a great value, some customers have expressed concerns regarding limited storage capacity and the compatibility of certain accessories. Overall, the device is highly regarded for its functionality and user-friendly experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1138 Showing 22,741-22,760 of 23,831 reviews
  • Rated 1 out of 5 stars

    N

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a broken iPad I had to take it to the Apple Store to get it fixed

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Granny Got an IPad!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first iPad purchase and I’m extremely pleased. It was getting a little harder to see with my phone so I switched to this to do my “scrolling!” It’s easy to set up and lightweight enough to hold. The pink color is gorgeous!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    :((((((

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never got my order and customer services truly sucked at getting me help:(

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Full of crap

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy gave my purchased ipad out to someone else and never reimbursed me my money nor sent a new one. I never even touched this ipad that was purchased with my money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nope

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good at all Customer service very bad and not nice

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Union, NJ store Curbside pick up worse experice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waited for over 45 min to get my order to get drop off in my car. Ended up going inside the store to pick up to waited another 10 min. Store manager did not help at all

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Get higher storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    64 GB these days in next to nothing, specially when you consider the fact that ipadOS and systems date take 20 GB away for system softwares.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Good iPad, bad sale reps in store

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPad is OK. Every time you go to get assistance on Apple Products, they make you wait forever. You have to ask every single employee for someone to just go bring you the product for you to pay.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    A lot of bang for the buck

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from a 5th generation iPad to this 10th generation model. Super fast and lightweight for my needs. Reading books and news sites. Watching videos and playing music, which I push to a speaker via Bluetooth. I am a cheapskate and find this to be worth every penny. Nice screen resolution and battery life too.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Customer Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t receive the item and Bestbuy refused to refund my money or replaced the item.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never online shopping with Best Buy Again

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible online experience. I was double charged for an item a day before christmas

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    My wife bought this, not me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not mine. I bought mine at a repair shop. I don’t know why I need to have a minimum of 50 characters for you to understand that

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trying to exchange for birthday gift, instead got full patito my card and now I have to wait

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dumb

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did get the iPad waiting forever for my refund they playing with my money

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Missing Christmas gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered my granddaughters Christmas gift on December 23 2023 , and I have yet to receive it with that being said, I need someone to help with this issue.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY ONLINE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never did receive and store would not offer refund

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible iPad

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible came damaged was not satisfied with item .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    horrible gift

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the worst. apple ipad I have ever purchased and it was a gift for a three year old. i have a 16 year old ipad that works better

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No point in upgrading from 7th gen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sadly, the 10th gen ipad is a SLIGHT improvement in performance compared to the ipad 7th gen. DEFINITELY not worth my money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never buy a online item from here.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    0/10 someone stole my iPad and they didn’t give a refund or replacement

    No, I would not recommend this to a friend