Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 23831 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers love the overall performance, ease of use, and perfect screen size of this device. Users frequently praise its impressive battery life, fast speeds, and sleek, lightweight design. While the product is considered a great value, some customers have expressed concerns regarding limited storage capacity and the compatibility of certain accessories. Overall, the device is highly regarded for its functionality and user-friendly experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1140 Showing 22,781-22,800 of 23,831 reviews
  • Rated 1 out of 5 stars

    Never

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never got this ipad kept call but they did not know where it was so I had to order another one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Seems scamed

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m still waiting to receive this item. Says delivered over a week but I didn’t receive it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad service!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is the worst if I could give 0 stars I would. They are a horrible company and don’t do anything but lie.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Won’t charge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less than a month old and it stopped charging. Used several different chargers. Will be returning this weekend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Boo

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Someone bought this using my stolen credit card. I’m sure it’s awesome, but I wouldn’t know. Thanks Best Buy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Kathy Parker

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesman told me that this was the Ipad that I needed for my engraving tools. I wasted my money. It will not load the app that I need.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It's an iPad

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a crappy Apple product. What else can I say. You are stuck with them. They don't play nice with anybody else.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ipad

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having took it to Best Buy twice as soon as it charge the pass code won’t let the iPad unlock it’s completely useless. How can we solve this issue?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not for gaming

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely not for gaming its slow and fps drops not it heats up too

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Color Not as shown

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely disappointed as the color is not even close to the color in the ad. It's a discussing yellow -green

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor shipping service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered ipad feb 17 for next day delivery. Got notice wont receive until march 4. Called support with no help. No wonder best buy is having issues.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Still no iPad

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still have not received this item. Have called several times and still not resolved

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Usless

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a iPad that has the ability to have a mobile data plan. Clerk failed to mention it was wifi only. Useless for what aI needed.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Apple pencil compatibility

    Rated 2 out of 5 stars

    Should’ve bought a samsung tablet instead

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Siri doesn’t respond, apple pencil doesn’t work, waste of money for the price, waste of material to even make this

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ipad

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No longer working, I used it twice and it now has a glitch. The iPad didn’t work a full 60 days!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ihatebestbuy

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible I really hate this shet it’s the worst ever

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good review.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't received this item yet. I should of had it last week. So far very disappointed with Best Buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I never got this item and never got a refund.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never got this item don’t buy from here. They lost my package and did not give me a refund.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    F

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never got my item this is the worst store to get some from, cause they not going replace your item

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money very thin I will be returning it

    No, I would not recommend this to a friend