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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 23274 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers commend the 10.9-Inch iPad for its great utility, overall performance, portability, and appealing screen size. Many customers appreciate the battery life, speed, and modern design. Some customers express concerns regarding storage capacity, connectivity, weight, and compatibility. A few customers reported negative experiences with customer service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1063 Showing 21,241-21,260 of 23,274 reviews
  • Rated 2 out of 5 stars

    Not Good Customer Service from Best Buy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor service. Purchased an IPad as a Holiday present. The day after I purchased it Amazon advertised it for $40 less. I contacted BestBuy and they don’t match prices during the holidays. It was now 12/23 and I need it for the next day. Best Buy had terrible phone support and the Store mgr was at best rude. iPad is good Best Buy not so much.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice iPad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new iPad. Still not use to its working but getting there.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    IPad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my use. Product was everything promised to be. Love the added keyboard.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tabletreview

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tablet overall quality okay. The audio is a little low when we FaceTime. Overall it’s aesthetically pleasing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice size

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice large view sound is not super great and of course different charger than the iPhone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its ofay, but nothing to boast about!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time with an Apple iPad, but I honestly wished I had purchased a Android Samsung

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    New Ipad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice right now time will tell all new things are great when you first get it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I Pad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful in making my purchase. This is for a first time apple user.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    1st iPad

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice iPad but set up was a little stressful. Everything don’t fall into place as the sales group says.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Should have bought brand new

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought open box excellent condition but there was no original charger. I feel like if it’s excellent it should have the original box and chargwd at least. If it don’t shouldn’t be considered excellent

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Apple - 10.9-Inch iPad - Latest Model - (10th Gene

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and it works great. Easy to set up and convenient purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like it but still learning

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the ipad. I am slowly learning to use it as it is a little different than the older version I have.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good device - memory is a little small and would probably get larger storage capacity in the future

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ipad

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall was good, I received the item really quick but had to return.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best ipad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only down fall about this ipad you could only use the first generation , the 2nd generation pencil does not work on this device

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Christmas present

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, got a good deal and easy people to work with. Pink too

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great iPad, took a little while to get used to it, Works really well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tablet

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my daughter that is 6 years old. Nice color

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the eye pad but the camara in the wrong spot when taking a picture

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Terrible Customer Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The IPad is great but the service at the Grapevine store was terrible. Tried to find a yellow one but none locally in stock. Ordered from Best Buy online and was told that the stores geek squad would be happy to assist. They barely did anything and charged us $40, Last purchase from Best Buy for us

    I would recommend this to a friend