Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $279.99
Clearance
The comparable value price is $349.00

Customer reviews

Rating 4.9 out of 5 stars with 23291 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers commend the 10.9-Inch iPad for its great utility, overall performance, portability, and appealing screen size. Many customers appreciate the battery life, speed, and modern design. Some customers express concerns regarding storage capacity, connectivity, weight, and compatibility. A few customers reported negative experiences with customer service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1087 Showing 21,721-21,740 of 23,291 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Goog gift

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoyable, the gift was recieved and was most enjoyed. Opened full of glee. Good for a student

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not charging

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not even a month and it’s not charging, everything was brand new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a 6th generation I-Pad before I bought this 10th generation. It made a big difference in screen quality. Brighter. More visible. Like the larger light weight screen. Use it every day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was a Christmas Gift!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPad was a gift! The gift recipient is pleased with the device. I had a good experience with Best Buy and their staff. The unit arrived at the store prematurely which was helpful.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Where's my home button

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like the skinny area for your thumbprint. My old one had the home button. I guess it just takes some getting used to.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Tablet

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tablet work Very well for me battery dies fast

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    iPad

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish that I would’ve bought this from Best Buy because their Best Buy techs aren’t allowed to help me install the security software that I bought from Best Buy. I was told that I would have to take it to a Best Buy store in which is 100 miles away from and that’s not doable.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Early Christmas present for wife

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was an early Christmas present for my wife. Her old iPad was to the point that the battery wouldn't hold a charge. It seems to be a good machine and she seems to really like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Pad

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple has been the best at the tech industry. This I pad does not disappoint. Best Buy offered serval options and the reason i buy from them is because their service matches Apple.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could’ve been a better battery

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery is weak, doesn’t hold enough charge for daily use.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Home button

    Rated 2 out of 5 stars

    iPad - 10th generation

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen freezes or iPad just shuts down. This is the 2nd one, still the same issue

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    iPad

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks fine didn’t open it yet, kids liked . But color variety is good

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible customer service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this for a Christmas/Birthday present for my daughter and the package said delivered however when I checked the front porch there were 3 packages but none from Best Buy. I contacted customer support and was told they would send a replacement and 2 weeks later they sent an email and stated they could not send a replacement and no refund so I’m out 300$ with no product. Very disappointed

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Christmas gift

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a Christmas gift for my husband. I haven't given it to him yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Generation 10 Ipad

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this generation 10 iPad. The screen is larger than my old one. I like that they made it Compatible to a regular keyboard so it’s just like a laptop only smaller.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Replacement or refund. Denied

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Asked for replacement was denied. Took out insurance. Denied knowledge of my request.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with the item. Sales clerk sold me the wrong pen. Returned the pen and got the correct one.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    BRAND NEW

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Its new to me but i can do a lot of things on it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    For what?

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NOT impressed with the iPad 10th Generation. My 10 year old Apple iPad was and still easier to navigate searches. The fingerprint setup is clumsy, placing finger, lift finger and place finger..... over and over and over. Sometimes on opening fingerprint security still returns to" Passcode" to open screen. The Apple Pencil, would be a improvement, but I can't get it to work, even after initial charging. How do I know that the Apple Pencil is fully charged?

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Brand used straight out of thebox

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box was not as unoticablly used as it seemed yes maybe the screen and the physical product were in almost brand new product level but when I set it up and tried to start a new apple I'd it would let me for the reason being that it had already created to many apple I'd accounts so it made me have to call apple support

    No, I would not recommend this to a friend