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Customer Ratings & Reviews

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$279.99
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Comp. Value: $349.00

Customer reviews

Rating 4.9 out of 5 stars with 23489 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers commend the 10.9-Inch iPad for its great utility, overall performance, portability, and appealing screen size. Many customers appreciate the battery life, speed, and modern design. Some customers express concerns regarding storage capacity, connectivity, weight, and compatibility. A few customers reported negative experiences with customer service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1093 Showing 21,841-21,860 of 23,489 reviews
  • Rated 3 out of 5 stars

    Nice iPad but battery life isn’t great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPad is great and works well, however, I am concerned that the battery runs down rather quickly. I’m hoping it will not get worse in a short amount of time.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Nice product size, and storage for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect I-pad to suit my needs. Good battery life.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Used I pad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My review. On the iPad well I bought a brand new one ( I thought)!I paid for a brand new one as I turned it on there was somebody's else email in there which tells me that someone else had purchased it an returned it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Will not buy again I don’t think

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPad was working perfect than just stop working after 6 months of purchase

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Erm

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Erm it’s okay not perfect but it something to use ok

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent I guess

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok, damaged box, damaged cord, and seemed to be an open box even though I wanted brand new. sales person was great tho

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    A No Go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after 3 months. right, when all the warranties expired.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not purchase

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this iPad I don’t know what’s gotten into Apple, but this iPad has a dent to it. I don’t know if it’s a different kind of material that they are using or what but this iPad has a dent don’t buy. I think the iPads before this one are better sturdier quality, this one absolutely not.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not Great… Fingerprint Thingy work 10% of time

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As i mentioned, the fingerprint thing works sometimes, the Volume button is frustrating as well for some reason. Strangly for an apple product, I don’t trust it. After all of that, its still a 3 star!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good upgrade for those who are looking for basic daily usage. No power house, but it works for simple task. When the price drops enough to fit your budget, its good enough to get.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Newer but not improved

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The flat edges of the case make it feel awkward to hold. It also feels heavier and did not appeal to my wife. It was returned and we may look into a used iPad with the original case.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    USB-C port loose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    USB-C port on is very loose, can make sound when you mildly shake the original cable

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a iPad that was 2 models older than this one. The screen quality looks the exact same. Didn’t improve after 3 years. Disappointing

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    MEH

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came from the factory with a required passcode that nobody (even geek squad) could figure out. Had to return the item for another. #2 works as it should

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No GPS feature

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Serves my purpose. Wish it had GPS, not sure why Apple only includes that in the Cellular versions. Non-cellular Apple Watch has GPS.

    I would recommend this to a friend
  • Cons mentioned:
    Apple pencil compatibility

    Rated 2 out of 5 stars

    APPLE ENGINEERS ASLEEP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ABSOLUTELY TERRIBLE IMO, YOU CANNOT USE THE NEW PENCIL WITH IT. LIKE WHAT WAS APPLE THINKING CLEARLY THEY WERENT U CAN USE THE FIVE YEAR OLD ONE WITH AN ADAPTOR,

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Difficult to initiate

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adequate, I am not savvy to the iPad technology . It took forever to set up and it still has more setup needed. Bottom line, I wouldn't purchase it again

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Idk

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keep the 9th gen or get an AIR or apple care just in case

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to update from my aging iPad, so I was elated to find the Best Buy ad for this 10th Generation. I never got to use it because it was problematic from the onset. Big issues with Apple ID not being recognized at first. Took copious attempts. When it finally did, it wouldn't recognize the ID when trying to download any app. There were more issues that prevented me from ever actually USING it. When we sought online help, learned that a manual of sorts was available for about $8. I had enough! Returned it to Best Buy. An iPad is nice to have but not crucial, so I'll do without the device. My aging iPad never gave me issues in over 5 yrs of ownership. I have an iPhone and a desktop Mac. Very pleased with both. If you purchase this device, I sincerely hope you have better luck than I did

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My want that and get on deal price. He want now update one.

    I would recommend this to a friend